I was a regular customer at Evans Animal Hospital until this week. My dog was staying with my best friend, when she suffered a stroke. She took her to the emergency vet in the middle of the night, where they made her comfortable and helped her sleep. They wanted her to see her normal vet in the morning, so my friend drove her to Evans Animal Hospital while I was drive home from a trip. The vet told me that she did most likely suffer a stroke, but that she was better and could go home, just 2 hours after being dropped off. I was not comfortable with this, and asked them to keep her comfortable and observe her until the end of the day. She was picked up at 5pm, and I was told that she was whining to get out of their crate. Nope. She was vocalizing in pain and confusion, a neurological symptom of a stroke. They NEVER medicated her to let her rest or stop crying. she never got pain medicine. She was never made comfortable. My friend told them she was not comfortable taking her home, and they referred to her as "just the petsitter" and told her that my dog was "fine" to go home.
Being uncomfortable with this plan, she took my dog home to see if she improved in her own environment. I arrived home shortly after, and I found my dog pacing and vocalizing, having lost control of her bowel and bladder. When I called the vet to inquire about my dogs condition, the vet couldn't tell me if she had urinated all day, nor if she had eaten or had any water. She was not given any fluids, even though they knew she had not had any liquids in 24 hours. The vet was not knowledgeable about the care of her patient.
We immediately took my dog to the emergency vet again, who was horrified that she had not been given pain or sedative meds by her own vet, as they had suggested. They instantly took her back and gave her pain meds, and she slowed down her vocalizations. We made the decision to put her to sleep. I know my dog is at peace, but I am furious that her own vet didn't think it important to ensure that she was made comfortable while in their care. She spent 6 hours in their care, needlessly suffering. I will NOT be returning there with my other dog. I am so disappointed. read more