I've been a loyal Kenny Kent buyer since 2014. I had the pleasure of working with Brandon Skaggs on…read moreThursday and Friday to Lease my new Equinox. He was so affable and wonderful to work with! I super appreciated that he walked me through all of the new features I was not familiar with. The process was quick, the finance dept was awesome and yet again, I will keep being a loyal Chevy person in the future.

Purchased a 2022 ford explorer feom the dealership had issues with the breaks was told it was a…read moretemporary issue feom the car sitting on the lot...after persistent calls was told we would have to pay 350.00 inspection fee for them to look it over .....asked for the safety inspection completed on the vehicle ..they were unable to provide the inspection .... they did agree to look at it at that point and found the brake system was faulty ...the fixed the one issue however another issue began after that work was completed.... but claim the vehicle is safe the service and sales department agree they hear the issue however it is safe and are not willing to follow through with any additional resolution for the new issue because their code machine doesn't show any issues and there are no lights on. The new issue is have been told by a tire show is mostly like to be an issue feom the brake lines not being bled correctly

What a great car buying experience! We drove 5 hours to get a much better deal than we could find…read morein our area. He even checked on us during our drive home to be sure we got there safely. Highly reccomend!

Airn provided A#1, white glove service all the way through the sale. He was Out of this World…read moreknowledgeable and accommodating and what he didn't know he found out immediately. Great follow through, great attention to detail, extremely fair in negotiation, honored his word, remembered everything and had beautiful manners to boot. Car is gorgeous and was hand delivered (a dealer courtesy for anyone w/ in 200 miles) to me for my birthday! The buying experience does not get better than this. I was a little scared before I began the process to buy this 2025 dream. Had no idea it would such a fun experience thanks to Airn, --and Ryan, who also helped with finances and Damian who supervised everything in the wings.

They had my car 2 months fixing it from and accident. I get it back and the electrical thing having…read moreto do with the backup camera the radio navigation none of that works. This is the 2nd time I have had trouble with them. All I can say is don't buy a Volkswagen from D Patrick.

This business is another backwoods second rate dealership with more damaged vehicles than working…read moreones . Terrible communication between salesman and financing staff . They hard pulled my credit and then didn't get back with me for days. When they did finally contact me they sold the vehicle to someone else after they hard pulled my credit.

Quality time here, excellent customer treatment without the sketch commission based attitude,…read moreoffered an easy going test drive, and though limited inventory due to 2020 fun times I was told they usually boast a healthy 300 models in inventory. I hate car dealerships. No secrets they tend to play with secrets and pretend all sorts of nonsense to con us customers out of our cash. Didn't get near that mess here, compared to the experience my buddy and I had with Ray Skillman West in Indianapolis earlier this year (where they popped in nearly $500 of "mandatory" dealer fees without warning during the signing papers process and failed on many accounts which I put down in my review for your enjoyment) this was a nice clean air shopping experience. I am my friend's auto advisor and finally felt good to get to a dealer where everyone is working together and making the typical awful-ness of big expensive purchases as smooth as possible. Billy took care of us as we picked out a 2016 Nissan Altima. There isn't much to pick from beyond the domestic and Japanese/Korean options, Camry, Malibu, Focus, and such basic names but easily enough for the average car buyer. I'm sure they'd normally have a lot more options as first mentioned. We noticed one of the tires had 5psi on it but Billy was quick to sort that out (unlike Ray Skillman who made it worse). Thankfully we are planning to get back down Thursday to complete the purchase. Looking forward to driving down again since I need a car too! It's a bummer they aren't keen to car search - I asked; learned that some people were not raised right and fail to buy the car they said they wanted. I'd like to see T&T figure out a way to work with customers to find cars. Going to an auction myself wouldn't be smart on my part since I have zero experience, entirely clueless to know what's a smart buy, would rather let the professionals who know what to look for do auction car searching especially for salvage and rebuilt titles which require extra loops to jump through before being road legal. From what I understand, most of these cars were only stuck with cosmetic damage before going to auction. Any serious issues are fixed before putting up for sale on the lot, all things considering makes T&T is the hot spot for getting some great wheels at a fair price.

Buyer be aware on this car lot. No way i would deal with this guy again. He sold my daughter a car…read moreit lasted about two weeks. He told her to bring it back that he would have his mechanic look at it. It sat there for 3 months with nothing done to it. We went and checked on it every week and it was always my mechanic will be here to check it out. Last night we went and he told us his mechanic come by and took all the coil packs off to have them checked. Well we went back to lot after he closed and all coil packs was still on it. Today we call him to tell him to meet us there he said ok im here. When we got there 3 coil packs was gone and the battery was gone. The guy is full of it. We towed the car home. And he still has our parts that he took off today before we got there.Buyer Beware. I gave him one star because it would not let me post this without a star.

Traded a good vehicle and they gave us a vehicle and 3-4 days later the transmission went out. We…read morejust put tires and had our oil changed before trading them they didn't do any mechanical work to the vehicle they traded us. Almost caused us to get in a wreck and thought it was funny. I don't recommend buying or trading vehicles with them.

To: Title Clerk and Center Manager Subject: Ongoing License…read morePlate and Registration Issue - Immediate Attention Required We purchased a 2025 RHO as cash buyers with no financing involved. As part of the transaction, we also traded in our fully paid-off 2023 TRX Lunar Edition. The sale was completed on April 12, 2025, and as of July 7, 2025, we still have not received our permanent license plate or registration. Despite numerous follow-up phone calls, we have only been issued temporary tags twice. We are now driving with expired temporary tags while commuting daily on and off a military base--this is not acceptable, as expired tags pose a significant issue for base access. We have had to initiate every update call ourselves, and the response has consistently been vague or lacking any actual resolution. Most recently, we were told it is now our responsibility to resolve this issue, which is unacceptable and has forced us to begin pursuing legal action. This is extremely disappointing, especially considering that we are frequent buyers and sellers of vehicles--always paying cash--and you would expect a dealership to value customers like us. We've purchased and sold vehicles at dealerships across the country and have never encountered issues like this, nor such poor communication and lack of customer service. While our salesman, Kaleb Foster, was excellent during the sales process, he has had no involvement or success in helping us resolve this issue and appears to be just as uninformed as we are. We expect immediate action to resolve this matter.

What started as a great car-buying experience has unfortunately turned into a nightmare. During the…read moretest drive on 11-15-2025, we noticed the vehicle had a hard shift between third and fourth gear. We were assured by the dealership. and it was noted that this issue would be fixed quickly and that the part would be ordered right away. However, we have now been waiting 39 days since the vehicle was left at the dealership for this repair to be completed- and we've already made our first car payment without having the car in our possession. The sales team Luis Lopez was wonderful, Lacee Antosh in Finance was also wonderful. They made the buying process smooth. The follow-through from the service department has been extremely disappointing. When we purchased the vehicle, we were told it had been through Linwood's rigorous 125-point pre-owned vehicle inspection, which is advertised as a key part of their certified pre-owned process- including mechanical and appearance standards meant to ensure a quality vehicle. Unfortunately, this experience suggests that inspection either did not catch a known drivability issue or that promised repairs were not handled according to their own policy. We trusted Linwood to stand by their word and take care of the issue promptly, but the lack of communication and ongoing delay has turned what started as a positive experience into a very frustrating one. I will update this review once the vehicle is returned to us and if the repair has been completed correctly. After all, I would want to buy from a dealership that held the highest standards for its service department as well as its sales and finance departments. Valerie A Beal