416$ down the drain.. after 2 hrs of work just to replace a capacitor.. in a hurry to leave to…read moreother appointments.. was told the unit is working.. after a few hours a/c blowing hot air.. had to wait 3 days WITHOUT a/c cuz they are closed on the weekends.. Monday called em up for them to tell me its 189$ for them to come back WTF

I had a plug in my pvc pipe which drain the water from the air conditioning unit to the drain. I…read morecalled and told the owner that I needed someone to unplug my pipe and . So a big Burly guy shows up I tell him. what the problem is he takes a CO2 blaster cleans out the old pipe input on a new pic elbow... how hard is diagnosis l had done diagnosis,!!!. perfectly after that took less than 15 minutes. The bill I Igot was $241 and some change. $74 to drive out to my house. $79 ? For DIAGNOSTICS $17 FOR P VC 45 FOR HIS 15 MINUTES. . IF YOU R GOING to be a reputable company you should not be charging the way you're charging

We had a string of AC/furnace issues right when we moved into a new home and didn't really have a…read morego-to place to call yet. After a string of OK service, my parents recommended Unique to us. The tech they sent out took the time to show us what exactly was wrong (a blown motor capacitor) and the different failure modes to watch for. He left us knowing more than we did before and feeling confident that they value repeat customers (which, of course, we'll be).

Furnace wasn't clicking on when we turned thermostat to heat, although fan would run. Since they…read moreservice our condo bldg, I called Unique in Libertyville. We thought it might be the thermostat so we bought a Nest thermostat and thought the service man would install it. When he came he checked furnace and thermostat and agreed it was the thermostat that needed replacing. I mentioned we had purchased a Nest and asked if he could install it. He didn't seem to think the Nest was compatible. He said he had thermostats in his truck and brought one in, it was a simple Honeywell thermostat. I asked how much it was going to cost, he said $600.00 for thermostat and install. We said no, too expensive. He charged $173.00 for approx 20-30 minutes of his time. I wrote a check. I called another company and had another serviceman come to give me a quote. He took a quick look at the furnace and thermostat and said "there is nothing wrong with your thermostat, it has not been set up correctly." He made a slight adjustment and lo and behold the thermostat is working perfectly! Nice to know there are still some honest people making an honest living. I will call this company any time and trust what they tell me. One thing I didn't mention earlier was that the furnace and thermostat was working last winter. However this past summer I did have another serviceman from Unique come to check if it would be possible to have a humidifier connected to the furnace. I can't say for sure that he touched the thermostat. He may have changed the setup and left without changing it back? Can't say for sure, but mighty suspicious Since we never mess with the setup. Either way, the serviceman from Unique was either totally incompetent or dishonest and just trying to sell me a thermostat for $600.00. I called the company several times, but they never respond. I will never use them again or refer anyone to them. SM

I am extremely disappointed with my experience with this HVAC company…read more I originally called them because I was having an issue with my outdoor HVAC unit. After looking at it, they told me the unit was bad and needed to be replaced. I trusted their recommendation and paid over $3,000 for the replacement/repair. The work was done quickly, and the system worked fine for about a year. This season, the outdoor unit stopped turning on. I had another HVAC technician inspect it, and he told me the issue was caused by a hole left in the welding during the installation, which allowed the Freon to slowly leak out over time. Because the Freon was completely gone, the repair is now much more expensive. To be sure, I had a second technician inspect it as well, and he gave me the same explanation. I reached out to this company to discuss the issue. They answered my first call, but after that, my repeated calls and emails have gone unanswered. That is extremely frustrating, especially when the problem appears to be related to the installation work they performed. My sincere advice is to be very careful before hiring this company. In my experience, they did not stand behind their work or properly respond when I needed help after the job was done. I am very disappointed with the quality of the installation and the lack of customer service afterward.

Outstanding service and outstanding crew! I went through 5 contractors to replace my furnace and I…read moream so happy I chose this team! Better Climate Zone you all are a great team to work with and I look forward to doing business with you in the future. I also plan to share your contact info. with family, friends, and co-workers

As longtime homeowners newly enjoying the joys of central AC and what seemed like an outdated…read morefurnace making funny sounds, we conducted a bake-off of HVAC vendors and were immediately showered with "half-off" coupons and endless phone calls and texts from the big national advertisers. We stumbled upon Father & Son Heating, and were immediately given a straight-up estimate. (Coincidentally, the "Father" lives in my longtime hometown, and the "Son" is 20 minutes from the house we just bought -- but I have no skin in this game, receive no commission, and offer this review without any incentives.) I was given a Master Class in how forced-air furnaces work (we previously spent 25 years baby-sitting a boiler-fed radiator system); was not up-sold on any unnecessary service or repairs; learned how the presence of four furry dogs might require more frequent filter replacements (again -- no sales pitch; just a suggestion that we buy a case on Amazon); and a free look at our older AC unit. We've put Father & Son Heating on speed-dial, and -- while hoping we don't need their services at three a.m. in the middle of February -- they have earned our trust. #SUPER-HIGHLY-RECOMMENDED

Needed to have a water heater ductwork repair and rooftop vent repaired. They came promptly and did…read morea great job. They were reasonably priced. I would recommend them.

Extreme markups, laughable "egg logic," and an owner who calls clients a "big baby"…read more If you enjoy waiting two weeks for service, getting charged a $165 markup on standard retail products, and being called a "big baby" by the owner when you ask about it--then this is the company for you. Otherwise, take your business literally anywhere else. To be fair, the field techs (Shane and Joe) were good guys who did their jobs well. But the owner, Greg, is an absolute nightmare to deal with. Here is how my experience went: The $165 Markup: They charged me $425 for an off-the-shelf ecobee smart thermostat. The exact same unit sells at major retailers like Best Buy for $260. I waited two weeks for them to show up--time I easily could have used to buy the unit myself if I knew he was going to tack on a nearly 64% markup for a product in a cardboard box. The Laughable "Egg" Logic: When I texted Greg to question the massive markup, his attempt to defend it was unintentionally hilarious. He actually wrote: "When you go to the grocery store or a restaurant and you order up three eggs and they charge you $10. Do you tell them I could buy a dozen eggs for less than that?" A factory-sealed, mass-produced thermostat is not a cooked meal at a restaurant. Comparing a retail piece of consumer electronics to three scrambled eggs is pure comedy. The Childish Insult: When I called out how ridiculous his "egg" comparison was, Greg threw a total tantrum. Instead of handling a basic billing inquiry like an adult, he dropped all professionalism and texted me: "What a big baby you are." Calling a paying client a "big baby" because they call out an outrageous markup tells you everything you need to know about how Greg runs his business. He doesn't care about repeat clients, reasonable pricing, or basic respect. Save yourself the money and the headache--hire an HVAC company run by an actual professional.

Our furnace went out late at night, we called Kooch in morning and they came out right away. They…read morereplaced pc board and gas valve two main parts that should do it. Did I pay to much? how am I suppose to know, I want heat I pay I get heat. The wife kept smelling gas, I lost my sense of smell. So she called Nicor Gas they came out right away. They tested and We had to leave the house immediately. Nicor air out house fixed pipe and let us go back in house. I have not received a bill from Nicor. It will not let me post unless I select a star rating. But I'm rating two company's, OK I will go 5 stars for Nicor they came right away ,fixed leak and haven't billed me.

Unethical, the company signed for services on a property that was being bought and the AC broke…read morewithin a month after closing. The company doesn't warranty the jobs they perform. It was a lousy and unethical performance. I would never accept a receipt from this company when issues need to be addressed for my future clients.

My family has trusted and used Lawsons's for servicing our HVAC equipment for over 12 years. They…read moreare always very personable and friendly. Most importantly we know we can depend on them to get the job done right for a very competitive price. Never a bad experience. Thank you Lawson's

This company is great! I use them at my office every time we have an issue with A/C. They are quick…read moreto respond to ER issues, even non-ER issues! Office staff is very friendly. Every technician I've met is also friendly, tells you everything they found wrong and replaced. Also will give you suggestions on what should be done, and will never try and upsell you on anything you don't need.

Steven and all his guys were excellent as they replaced our furnace and cleaned our filthy hvac…read moresystem after a major remodeling job. The were immaculate, and worked hard over the two days they were here. The price was fair too. Can't recommend them highly enough.

Excellent service. Closed a few years ago. Sold to a reliable company. Herchenbach mechanicalread more

Doug Lombardo installed a Trane high efficiency furnace & humidifer this fall, and I can…read moreconfidently recommend Lombardo's to anyone. Doug personally came over to the house, took the time to understand what we were looking for during the quoting process, explained all of our options, and then provided us a highly competitive quote. Doug's team was professional, polite, and thoroughly cleaned up after themselves. We are extremely pleased with the finished result, and will plan to use Lombardo's for all our future HVAC needs.