Location is 5 star and the food and service is two star. We were here for an event and not sure if it's the organizers or the caterer but the breakfast was pretty ordinary. There is an amazing view from here of the city of SF and there is a lot of outdoor seating for warm days. The inside is also pretty big. It is probably one of the best views in Sausalito at a restaurant / venue. Service was pretty average and the breakfast served was fairly ordinary as well. Many people I was with were complaining about the lack of choices for food at breakfast and to top it off, absolutely no bacon in sight, unbelievable :-) I mean cmon we are in the USA and no bacon ?? ;-)) Anyways I will probably be back here for another event I am sure :-) read more

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My friends had a wedding on canoes this weekend in front of the Trident/Ondine's and we had a lovely reception luncheon and dance party afterwards. They let use decorate and turn it into a tropical paradise for an Aloha Wedding. The staff were super great and took care of us, no one went home hungry or thirsty! Mahalo! read more

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I came here recently for a memorial service. They did a fabulous job. It's a beautiful venus... plus, you really can't beat the bayside views. It's right upstairs from The Trident restaurant, and they share the same valet parking service. I thought the catering was fine. A nice variety of finger food (sliders, canapés, deviled eggs, etc.). Nothing that truly wowed me, but it def filled your tummy. Great servers and bartender. BTW, they have a full bar (always a plus in my book). If you're looking to host a swank event in Marin County, put Ondine high on your list. read more

If there's one thing that shoreline Sausalito restaurants do right, it's that they all face the Bay. If there's one thing that's universally true of these restaurants, it's that they somehow assume you are there for the view and won't notice the quality of the food. (FWIW, there are some great Sausalito restaurants, none of which have great views of the city. Coincidence? Nnnooo.) Ondine is not one of the worst offenders, but it definitely falls into the category of failing to meet expectations. It's like the big, really well-wrapped present under the Christmas tree that yields an ugly new sweater instead of your Official Red Ryder Carbine-Action Two-Hundred-Shot Range Model Air Rifle. Ondine is the most upscale (and expensive) restaurant on the water's edge with breathtaking views of the city. The interior succeeds in not failing to detract from the view, which aside from the full bar, is the only reason to patronize the place. Service? They had some, though it was somewhat slow and decidedly unmemorable. Food? Yeeea...no. The menu is dull. There's no other way to put it. Imagine the most generic fine dining options you can put together and that's their menu. The list includes grilled chicken, grilled salmon, grilled filet mignon, seared ahi tuna... (You get the picture.) Not generic enough for you? How about a Caesar salad, mixed field greens or a grilled Portobello mushroom for an appetizer? Check. Dessert? (Tell me they have a Tiramisu or a warm chocolate cake on the menu...of COURSE!) Am I being overly harsh? Yes. It's not that the food is bad, it was just blah. The experience evoked an image of a horse chewing on hay and dazedly staring off at meadows in the distance. Taste? What taste? Who cares, just look at that view. read more

If you are headed there for an event, it will be lovely, the food will be tasty and the views of the Bay divine. If you are planning an event, you will experience some of the worst customer service of all of your vendors. I did my rehearsal dinner there, and of my 30+ wedding vendors involved in the big day, Siobahn at Ondine was the least responsive, least friendly, and most difficult to work with, by far. It usually took her 3-4 days to call me back, even before I gave her my deposit. Despite three tries, we never quite got the right estimate before the event (i didn't need a child's dinner for all 50 people). She rescheduled the tasting twice. In the end, when I asked if they could hold my leftover wine for a week because my dog got hit and killed on the rehearsal dinner day, they said "OK", and then I never saw any of it again. I tried following up with Bob Freeman the owner, but that never went anywhere. Enjoy the meal, not the customer experience, Ondine was our only one-star vendor. read more

Letter written to the general manager approx a month after our wedding. I would give this place 5 stars if the management treated their clients as though they were spending min $15k for their food and booze and not like they are just in for dinner for two. You aren't turning over the room for someone else later people. ------ We wanted to write you in regards to our experience at Ondine for our wedding on September 28th. In general, our experience was excellent. The food was amazing, the service given by the serving staff was very good and overall our guests had a good time. However, we can not currently recommend Ondine to our friends as a place to use as a wedding venue due to the experience we had with Rosalie Arcadi. In general, we felt that while she was generally on top of the whole process and reasonably responsive, she was inflexible and not knowledgeable about the details of our event. In addition, most any suggestion that was made that seemed out of the ordinary to her was more of a fight than it should have been. The coordinator should at least check to make sure that what we are requesting is not possible before saying "no". Perhaps it was because we initially were working with Emily Schoonover and it's hard to move from one event coordinator to another but there were some major issues with Rosalie and with management in general that can not be overlooked. To wit: - We were notified of the food prices changes (from 55 to 65 for certain entrees) only 3 weeks before the wedding. When we were notified of the changes, we were told that the changes had occurred in May and the only reason we believe it came up is because we had asked Rosalie for an estimated invoice. While we understand the need to make changes to your prices, those changes need to be communicated in a timely manner and 3-4 months is not timely. It's entirely possible that we would not have been notified until we received the bill which is really unacceptable. - The day of the wedding, when the groom arrived at the venue, several of the deck chairs were splattered in pigeon droppings. - When we did our walk through, we specified that we wanted the aisle down the middle of the deck, not on the ramp. This was not how it was set up for the event and caused confusion for the bride. - Around 11pm, we told the bartender to do last call and shut the bar down by 11:30, which was about a half hour before we originally planned. Not 15 minutes after that, the service staff started completely clearing all the tables and dismantling tables 8, 9 & 10. A good third of our guests hadn't left yet and we had multiple people say that they felt as if they were being pushed out. We too felt as if we were being hustled out rather than allowed to spend another hour there if we chose (which was the original plan) - Due to the eagerness of clearing the tables prematurely, multiple personal items were cleared off the tables prior to the party ending. Because of that, a table number (number 10), which doubled as a greeting card for our 10th anniversary was lost as well as a wine charm. This wine charm was part of a custom made set for us that was still around a glass that was being used. While the actual price of these things are negligible, the sentimental value is priceless. - Before the venue's stated deadline we updated our total guest count from 82 to 80. When the bill was presented to us, it still had the incorrect number. It took an inordinate amount of time for us to get the correct bill. The process also made a few of our guests believe we were having financial issues with the venue, which was embarrassing. - The lack of an invoicing period made us feel "hit up" for money on the evening of our event. Frazzled, tired, and overwhelmed, the last thing we wanted to do at near midnight of our wedding day was discuss the bill. It is entirely possible that the issue with the incorrect guest count could have been much more quickly remedied at a more convenient time, for both of us. - The cupcake vendor rented us a cupcake stand. We were told we could return it by Wednesday, several days after the wedding. For reasons we can't figure out, Rosalie told us that the vendor needed it back by 3PM the next day. This led to an inordinate amount of stress and panic as we spent the next day trying to reach our vendor only to find out we had plenty of time. - In general Rosalie provided us with, what we felt, was the absolute bare minimum of service. In an industry that is almost entirely based on customer service, she gave us the impression she either didn't care, or couldn't be bothered to be accommodating. By the end of the evening we felt it was more important for her to get us to pay and get us out the door so she could go home rather than making sure we were satisfied customers. We don't believe that serves anyone well. read more

I can't say enough great things about Christina and the rest of the staff at Ondine. We finally had our wedding reception there, and everything went just perfectly. Leading up to the event, Christina and I exchanged quite a few emails checking up on little details and making sure we were both on the same page. The night before, we pulled up to drop off all of our materials for the reception (escort cards, etc.) and the night manager on staff at Horizons whose name escapes me at the moment, was very sweet and friendly. All of our stuff got carried up without our even having to help, which was nice, and the next day it was all set up beautifully, even though I had dropped off an extra item or two that I'd forgotten to mention. For food, we had a goat cheese and roasted beet salad, followed by choice of steak sandwich, salmon sandwich, and butternut squash ravioli. Speaking from experience, the ravioli was seriously delicious. Just enough touch of spice. My husband said his steak sandwich was great and even his somewhat picky sister said hers was delicious. The plates were pretty and I'd say it was definitely the right amount of food. The setting was beautiful, and the food was delicious, but the standouts, I think, were the staff. When researching wedding venues, I saw so many examples where people said the staff was surly, nasty, rude, or ambivalent (not about Ondine specifically, many places). Our staff was at the other end of the spectrum. They were all smiles the whole time, almost like they were genuinely happy to be serving us, which is unusual for waitstaff anywhere, much less a special event! The barstaff was great, also with lots of smiling. One staff member even gave us tips on how to cut the cake, and what to say to everyone right afterward - it was so sweet! I was also told that they had all the extra slices of cake and the top tier boxed up and ready to go before my Matron of Honor even had to ask for it. Way to go, guys! All in all, I don't think our wedding day could have gone any better if we'd tried, and certainly we couldn't have picked a better place. I have to say, for the location, the view, the awesome food, and the incredible staff, including diligent and amazing Christina, it is a super value, as well. I highly recommend Ondine for any private event - they will make your day so easy and wonderful. read more

I think the price vs the quality of the service, it is very wroth it. A lot of guests say the meals were great comparing to other wedding receptions. We had 68 guests and many guests can dance very comfortably. It was great choice for wedding reception dinner. Rosalie was our manager and there is small clarification we need to do before wedding but overall, she run the show very well. The tax in Sausalito went up 1 month before our wedding, and Rosalie informed us ahead of time. That was helpful. Our guests all enjoyed the great view and food. read more

Setting: B-E-autiful as Bruce Almighty would say. Very nice venue. Lots of windows to see across the Bay. It is usually used for private parties, wedding receptions and what nots. But they opened it for the public for July 4th fireworks. Too bad SF was socked in fog that night. :( But nevertheless, the dining room is very nice, very clean...and did I mention the awesome view? Bathrooms are very clean too which is a plus. Food: No complaints here. My Ahi was delish. It's a bit on the pricey side, but hey what do you expect from Sausalito eh? You can easily end up spending ~$40-$50/pp. But it's worth it. Try the Sangria too! Service: Very nice. There was some mix up with the seating and they seated us in the middle when we were supposed to be seated next to a window. But they fixed that right quick and accomodated us. Our waitress was awesome, very lively! read more

This place is a great venue for the wedding. I had our wedding in last month, and this place was one of the great choices that we made for our wedding. The bay view from Ondine was a splendid spectacle day and night, and the food was amazing. The event manager and restaurant staff were friendly and professional. We have been also hearing that our guests had great time and food at Ondine. I would like to highly recommend Ondine for special events and especially weddings. read more

It's about time I give them their review for my wonderful wedding last year. I would give them 4.6 stars (can only pick 4 or 5). They were amazing and treated us like VIP. They pulled out all the stops for our tastings. We basically had a day-of coordinator through their planner. Their staff were friendly. The food was excellent. It wasn't perfect, there were a few snags, but nothing too serious. read more

The new Ondine/Trident... I went last weekend, it's second weekend open. I gave Ondine three stars because I wasn't crazy about a few things: the menu offereings - kinda boring. The prices - high. The outdoor seating - HORRIBLE - the railing is right at eye level! You are right on the bay but all you see is railing!!! That said, ****** YOU HAVE TO TRY THE LOBSTER BLT!! I give that SIX STARS!!! ****** . AND, there is one high bar type table on the outside deck that has bar stools, from which you can see the amazing view. Be sure to get that table for two!! And that view is also worth six stars!!! read more

My buddy just had his rehearsal dinner here. The view alone is worth going for. I wasn't there on a normal night since they had the place rented out, but the staff was very attentive, and the food was pretty good. They did screw my steak by over cooking it, but that is probably more due to the fact that they were cooking about 30-40 filets. My friend next to me had a perfectly medium rare steak. Try to sit near the window so you can gaze out at the bay and the city lights. read more

We were married at Ondine in July 2019. It was the only venue we looked at - I knew I loved it from the start, and my husband was easily convinced after seeing the gorgeous view of the city. The night was absolutely amazing, and the clear sky meant the view did not disappoint. I appreciated that so much of the planning was taken care of when we chose this restaurant space (if you are a no frills bride, this is the way to go!). I also immediately clicked with Veronica, who leads their event planning team and was very knowledgable about all things wedding, vendors, and planning. Unfortunately, she was not able to be at our wedding, and we were passed to two more onsite coordinators in the last few days before the ceremony. This added a bit more anxiety and day-of distraction than I was anticipating, so I would recommend you hire a day-of coordinator if you are using Ondine for a wedding, especially one that includes a ceremony. We were able to have a small ceremony outside and a larger reception that pushed the capacity of the space, but actually made it feel more intimate, and our small dance floor somehow convinced more people to dance vs fewer! We had some wind, but the addition of fire pits meant plenty of people were still able to enjoy the outside deck. The food is prepared by the same chef as the restaurant downstairs, The Trident, and we got great reviews from our guests. All in all, it was a fabulous night and a great start to our life together. read more

As a wedding planner, I have worked in most venues in the San Francisco Bay Area and I want to give a strong recommendation for Ondine in Sausalito. I had the pleasure of working with private event manager Andrea Rodriquez who was responsive to all of our requests and to the talented team at Ondine. The outdoor patio at Ondine is a spectacular place for a ceremony and offers one of the best views of the San Francisco bay and skyline in the area. With views like that, you don't need to overspend on decor. The food was great and the service was perfect. Ondine even has a dock if anyone wants to arrive or depart by boat, as our wedding client did. If you are looking at venues for a wedding or private event, be sure to add Ondine to your list. read more

A large group of friends hold get-togethers once a year or so. A few of us had recently eaten at Horizons and wanted to throw our party there during the holidays. They steered us to Event Ondine, which occupies the top floor in the same building. It has one of the best views of SF bay in Marin County. We were so glad we chose this place. It ended up being a wonderful evening of incredible views, delicious food and great service. The food was very fresh, very tasty and presented quite attractively, what you would expect from a gourmet establishment.. The Chef personally came out to see if we were happy, which we definitely were. The generous portion of salmon and fresh vegetables were spot on. And the desserts were unbelievable. Everyone in our party agreed that it was a memorable evening. Also, one of the great things about Ondine is you have your own bar. So the bartender is totally dedicated to your party. And did I mention the view? What a fantastic spot for a party!!!!!! Working with Rosalie and her crew was a total pleasure! Their level of care and professionalism was outstanding. I have planned several events for my group of friends and I must say, planning this party was by far the least stressful and most fun I have ever had ... thanks to Rosalie's great ideas and hard work. She is the best! Thank you again, Rosalie, Chef James and all the great staff at Ondine......our evening was a very special one that we will fondly remember for a very long time! read more

My husband and I recently had our wedding reception here in June. From the beginning of the planning process to the night of, Christina was extremely professional and helpful in putting together an event to remember. The venue itself is amazing with views of tiburon, angel island and san francisco. It is intimate but we were able to fit 110 people comfortably. The food was spectacular, the servers were friendly, and the setting can't be beat. We got many comments from our friends and family on how great the reception was, and most of that we attribute to Ondine. We are so pleased with how everything turned out, and would highly recommend Ondine for any private event! read more

We just celebrated our wedding reception at Ondine (Saturday night - August 6th, 2011). Ondine's new coordinator, Carolyn Watts, stepped up to the plate to make sure everything was executed perfectly after some last minute changes. The food was delicious (A+ beef tenderloin and salmon), the service was prompt and friendly, and the view has to be one of the best in the Bay Area. We heard that Carlos was an amazing cake cutter, and his work backed-up the rumors. Ondine is the perfect site for an 80 to 110 person event. The staff was great about making sure all the little details (cleaning, order of events, place settings, etc...) were just right. The Ondine staff is also very honest. We got back a little $ that wasn't spent on the bar tab...incredible! It was worth every penny we spent. Kyra and I would highly recommend this venue for a wedding reception or other special event. read more

The view is incredible.....and I was here for a wedding so it was VERY fitting. Food was good, service was a bit slow for a private event. Parking was over $20 for a few hours. The event was beautiful and the view was stunning. It was a clear afternoon/evening so it was that much more special. read more

So far so good! My fiancé and I had our tasting tonight! When we walked in the owners were already there to greet us. Super amazing friendly people. Everything we tasted was out of this world. The only complaint I have is that now it's too hard to choose menu selections being that everything we tried blew us away! We can't wait to have our wedding and reception here. Love Christina, the event coordinator, Update to follow! read more

This is a long overdue review for Ondine, the event space upstairs to Horizons. I had my wedding reception there, and I enjoyed working with Michael very much. The view is to die for, and they worked with my and my husband on all of the traditional aspects, such as seating arrangements, dj placement, alcohol (we served beer, wine and a signature cocktail). They even saved our extra wine since we brought it in and just paid the corkage fee. The only minor issue I had was that the food was waaaay better at the tasting than at the reception. It was kind of a let down because I was so impressed at the tasting as to talk Michael into having chicken, beef and salmon for our 100 person party, and then on the day, all of them were meh. Not bad, just not as high as my expectations. read more

Food was amazing! Service was horrible. Water took 15 minutes and that was after the waiter brought me sliced lime for my water on a bar napkin! He told us nothing about the fresh specials nor did we get the specials menu but saw it neighboring table. Table wobbled and no match book? When our water glasses were empty, i had to ask 3x. French bresd stale, butter like ice, that took 20 minutes to get. Empty appetizer dishes left on table and so... If I pay $20 for a salad...i expect way better service to go with fabulous food. Fruit sorbets, Bibb Blu Salad, Ceaser salad with very fresh Dungeoness crab. Mixed reveiw! read more

Just awesome. We had our wedding reception here a week ago, and we have absolutely no complaints. The location and views can't be beat, even on a kinda foggy day! When we first saw the restaurant, we thought that we would never be able to afford it, but the price turned out to be very reasonable! We did not have a lot of separate vendors to deal with, which was nice. The florist dropped off the centerpieces. We hired a guy to set up a sound system so we could play an ipod. Other than that, Ondine did the rest! Michael from Ondine was helpful setting up all the details. Definitely professional and easy to work with. We brought in our own wine and paid a corkage fee to Ondine. It worked out really well for us. Food was excellent (chicken or salmon), especially considering that we had ~ 100 guests. Wait staff was super friendly and joking around with us (not uptight and stuffy at all). The valet parking can be pricey, but the parking company is not affiliated with the restaurant. If you dont mind your guests walking a few blocks (5 min walk), then you can get parking passes in a public lot that is owned by the city of sausalito. Seemed to work great for us. If you are considering this place for a large reception, I would recommend you talk to Michael. He is more than accomodating and great to work with! read more

AMAZING VIEW of the bay. SF has never looked so beautiful. Can't really judge the food as I only had drinks here, but delicous anyways. Just wish they warmed up the bread they gave us. read more

I have to say alot of the reviews below that review the "menu" as being bland etc, must be talking about Horizons next door because Ondine is just an event space, reserved for private parties only. I went to a wedding reception last month at Ondine and the food was amazing. I have to agree that the Filet Mignon was out of this world, as was the duck confit & caramelized onion cambozola streusel.. the salad was fresh and the service was fine. The best thing about the space is the view! outstanding perspective of the City right on the water, and we were able to stay late and party til the wee hours. Its the perfect party space! read more

We just had our wedding here and It was wonderful. The manager worked within our budget and did a great job helping us get what we wanted. The staff was very nice and efficient. The view is fantastic and the food was much better than your average wedding food. Our friends and family had a great time and my dad didn't grumble about the final price - which was very reasonable. read more

We had our wedding here on March 16th and I can't say enough about our experience. Everyone we dealt with was accommodating, helpful and had great recommendations without being pushy. They really made it work exactly how we wanted it. The view is one of the best waterfront views in the Bay Area in my opinion, with a huge deck overlooking the bay/city of San Francisco and Sausalito. The venue itself is cool and different and unlike anything else I have seen. Sort of an Art Deco theme going on, and the room feels cozy and not like a reception hall. The food is outstanding. Everything is local and in season, and they gave us vegan, vegetarian and excellent meat and seafood options. If anyone ever has questions about this venue, I would be happy to answer them and to give you more information about my experience. read more

Not sure why the 4 of us were seated for dinner at a table the size and height of a very short and very small end table. Thank goodness the other 2 people assigned the same table didn't show up. Would have been nice to have had napkins and silverware, though. Would have been nice to have the person assigned to work our area actually work our area. Would have been nice if that small $9 single slider tasted like it was worth $9. Would have been nice if someone asked us if we wanted to order drinks. Would have been nice if someone asked us if we wanted desert. Would have been nice if the truffle fries (the only fries listed on the menu) I ordered had the aroma and/or flavor of truffle. Would have been nice if someone checked in on us to see if we needed anything. I waited for the practical joke to be over but turns out it was wasn't a joke, nor was it practical. Not sure why at least 3 waitstaff wasn't enough to handle such a small crowd with that tiny menu. Was very nice that the person in charge comped us our drinks in recognition of the horrible service. read more

My wife and I had our destination wedding reception at Ondine. It was a great experience as the guests were able to enjoy the view of SF across the bay. Our reception started at 4 p.m. when there was still daylight. The guests enjoyed the newly built balcony hanging over the bay, while having excellent appetizers and drinks. The tuna tartar, duck taco, crab cake and chicken sate were excellent. The guests ate them all. At around 5:30 p.m., the view changed into a night skyline view of San Francisco, which was equally stunning for our guests. Our two entrees were filet mignon and sea bass. The filet mignon was grilled to perfection, unlike a lot of other wedding reception venues that over-grill steaks. Guests loved the filet. The sea bass was a little more bland, and did not receive as good of reviews from the guests. The creme brûlée was excellent. I did not receive any complaints about service, and my wife and I were served by a very nice waiter named Carlos. Emily was the Ondine manager that day, and she did a great job. Until about three weeks prior to the date, our point of contact was Carolyn. She was not as quick to respond as Emily, but she was very nice as well. We had a great time at Ondine. Here's a tip: the stunning views are great decoration in themselves. So don't overdo the interior decoration. We had 76 guests plus the two of us, and it felt packed already. 80 is definitely the maximum with a dance floor. Highly recommended for small wedding receptions! read more