KeJuan and all associated with M&H (thank you Anselmo) were professional, personable, and certainly…read moregreat at what they do. Thank you :) Karen B. Mercer Island.

TLDR: do not hire for anything other than spot repairs for leaking roofs…read more So we hired this company to repair a leak coming down in our garage. Sales person came out for review to make an assessment on what would be involved. In the conversation they offered to clean the roof, I told them there's a lot of moss up there and they said they could easily do that. Oh they cleaned something, just not the whole roof. They got the entire north side of my house covered in caked on globs of dirt. This included everything around there like my A/C exterior fan unit, my trash bins, my shed, my storage lockers and my deck boxes. They left a hose, my hose, on the roof and running all night long until my wife spotted it the next morning. My front hose was also used, I know this because instant of rolling it back up using the roll they just left it all piled up at the corner of my house. Now told them about this, and the person who responds just always says they'll get in touch with their "experts" and let me know. Eventually they came back to finish cleaning the roof and clean up the mess on the side of the house. They came and went then I got home and checked, looked like they took about two seconds to clean some of the side but ran off to their next project. It was in no way clean or even in the condition it was in prior to their work. As for the roof being cleaned and moss control applied, I can't get all the way up on the 2nd floor roof to know but my HVAC company came out to do some other work related to "Smokey cedar smell in air ducts, & they climbed up to the 2x!: floor and took photos. There was no moss control applied on the 2nd floor roof and miss was growing everywhere on the west back side, yes this was the very next day after M&H came. Cleaning and moss control were services we agreed M&H would do.m, but they clearly didn't yet still charged me for it. Oh and that donkey cedar smell? Sawdust in the HVAC exhaust line from roof & vent repairs. So basically the roofing company offered a series of services they never fully executed. I had to hire a different company to complete the gutter work and re-clean the lower & upper roofs and apply moss control up on the 2nd roof. Then I had to clean out my HVAC vents, and I had to wash and scrub the exterior of my house. How are they still in business is beyond me.

Mears Roofing did an amazing job on our new roof. The materials and workmanship are top-notch, and…read moretheir customer service was exemplary. I called them with some questions after their work was done, and they gave me the same level of personal attention that I got when I was first asking for a quote (which means a lot). I even overheard some neighbors walking by saying our roof looks better than any other house on the block--which is a huge compliment since we live in a really nice neighborhood! I'm glad I used Mears and I'll definitely be recommending them to all my friends and family. David C. (Renton)

A full roof replacement has been an impending task for a couple of years, so I had the luxury of…read moretime in gathering estimates. Mears came highly recommended from some friends in the area who had done business with them, and their bid was significantly less expensive than the others, in part because they recommended systems and products that would work for my house, not just what would cost the most money. From the start, they were pleasant to communicate with, patiently explaining their roofing system and process, and answering my myriad questions. Although the project took longer than anticipated due to significant wood rot, they kept me informed every step of the way and thoroughly explained my options whenever a decision was required. I especially appreciated the post-project walkthrough done by Ben, and all the information he kindly shared about my new roof. I can tell why Mears has such a strong presence in Tacoma, and I would not hesitate to recommend them to anyone with roofing needs.

Scheduling = A, Initial Communications = A, Estimate & Sales approach = D…read more NOTE: I did NOT get a bid or have work done, so rating/recommendation is only a "maybe". I still think it's important for prospective customers to have upfront expectations. I submitted an online request for a free estimate. The office called and set up the appt. On the day of, Jeremy texted to confirm and then when he was en route. He showed up, I explained and showed him a place where a leak occurred and that's what made us decide to replace. We discussed new architectural asphalt shingles. He was then going to go outside, check on the roof and afterwards into the attic from which he'd work an estimate. He said he could then meet with me or schedule the next day to meet, for an hour or even just 45 minutes. I work M-F and said I did not need a "sales pitch", I have some working/DIY knowledge of projects, materials and bidding. He then suggested next week. I declined saying it's not necessary. He said there's no reason then for him to proceed with doing the work if I wasn't going to meet afterwards. I was quite surprised. I said "okay, I'll pass" and he said 'thank you' and left. I've had two full estimates from two OTHER, reputable Roofing companies last week, no sales push. They went on the roof, walked the perimeter, sat in their cars and sent the estimates to my email and phone. Not sure why Patriot INSISTS on a sales meeting! Disappointed.

Hired Patriot Roofing to replace our roof a couple of years ago. (excellent work, great crew)…read more Recently had a tree fall on our house and we had Patriot Roofing back to repair the damage. Again, Super happy with the results. Recently had another company do some work around our house and found that they damaged our recently replaced gutter. I went to Patriot Roofing and spoke to Kevin to find out how much the repair would be. He said he would have a crew come out and replace the gutter, No Charge! Wow! Didn't expect that and was very grateful. Patriot roofing came through again! Highly recommend!!

I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

We compared 3 estimates and Three Tree was in the middle. They provided good communications from…read morethe beginning of the project to the end, and provided good quality of work. The final cost came close to the estimates due to replacement of a few plywood. The only thing I was not very satisfied was that nobody contacted us when they changed the forecast date on our roofing project. I had to call the day before to find out they had to push the forecast date. However they did contacted us a few days before the new forecast date to confirm the start time of the project after talking to the staff.

Look no further- get a quote from Three Tree! We had 5 estimates. Three Tree came around the middle…read moreof the group price-wise, although not that much higher than the lowest. What was different? The quote had attention to every detail and included higher quality materials, better design and superior workmanship. Also the quality of the service was exceptional- communication with the team and among the team was flawless. Our roof was mainly asphalt with a PVC section and needed plywood to be added on top of the old ship lap. It also needed venting - which can be tricky- especially providing intakes on a 1940s house. All this was included in the quote. They had no problem adding 2 skylights with no upcharge-save the cost of the skylights themselves. The team is up to date and educated on the latest advances and details of techniques. I am so thankful to have found Three Tree. I have worked with contractors extensively on two old properties over 20 years, and Three Tree was probably the best. Prior to hiring them I talked with my former roofer - who now only does very high end work(John Michael Roofing). He has seen many roofs and said Three Tree does good quality work. He also advised me to beware in hiring a roofer as there are many pitfalls. With that advice I proceeded with more caution than I would have otherwise!

Did part of contracted job and then ghosted me. I had a very specific reason for contacting the…read morecompany; after multiple emails/texts/pictures they agreed to do the entire job. Come day of the work they only did the easy part not the part that I actually contracted with them. After that it was a few texts stating they would do the work and then everything stopped. Horrible customer service -- and from the owner!!

So a week after the roof cleaning I removed the Christmas lights and saw that they had left quite a…read morebit of moss on the roof. I emailed and called and left a message, and there has been no response after three months. Don't use this company

Amos and his crew came out and fixed the leak. Please overlook the bad review I posted last week.read more

5 Stars I recently…read moreworked with Joey and his team at Kitsap Construction to put a new roof on my home, including my garage. I can confidently say it was one of the best experiences I've ever had with a construction company--period. Not to mention the best value without any haggling, Joey went above and beyond in every aspect of the project. Even after the job was completed and fully paid, he remained incredibly responsive, promptly returning calls and addressing any additional requests we had. His honesty and work ethic is refreshing, and his team is nothing short of professional. From my experience, every time, without fail, they went above and beyond expectations. If you're looking for a trustworthy, skilled team for your next construction project, I highly recommend Kitsap Construction.