My students 2023/24 living experience was top notch, with professional service and great staff who…read moredid respond quickly when needed. Safe. Parking. Clean. Amenities. These were the top priorities for my daughter. Hit on all marks- way better than other rental options available for students in this market. Bonus-- pet friendly!!

One star is too generous. Do not make the mistake we did. If…read moreyou're reading the negative reviews and wondering whether they're exaggerated, they aren't. In our experience as current residents, they are factual and reflective of daily reality. A major ongoing issue has been excessive utility charges tied to HVAC problems. When those charges were questioned, maintenance did not seriously investigate the equipment. Instead, responsibility was shifted onto residents, with explanations that amounted to being told the problem was simply that we didn't know how to operate a basic thermostat. That response was dismissive, inaccurate, and insulting--especially given the persistent performance issues with the system. What stands out most is the pattern. Concerns are deflected, responsibility is avoided, and residents are left absorbing costs and stress for problems that appear to stem from management or maintenance failures. The consistent tone is not one of problem‑solving, but of wearing residents down until they stop pushing back. Based on what we have experienced, it is our opinion that this rental agency's business model prioritizes profit over people, particularly those who may not have the time, money, or legal resources to challenge questionable and potentially predatory practices. The imbalance of power is obvious, and it feels intentionally leveraged. Prospective renters: please take the negative reviews seriously. They are not emotional outbursts or isolated complaints--they align closely with what we wish we had understood before signing a lease. If transparency, accountability, and good‑faith treatment matter to you, learn from others' experiences and look elsewhere.

Insane price gouging, application fees, deposits, worthless and braindead support for serious…read moreissues, and overall Granite at its best is a manipulative and greedy mess. Over the years, I've noticed apt fees jump without reason, costs added in for absolutely no reason or service, and charges slapped onto every chance. A service call guy locked the door even though we specifically requested it was not locked after he left. Then he came back to unlock it for us and charged a fee! Last fall the fridge went completely dead, all our freah purchased food had to be thrown out due to Granite taking nearly a week to address the obvious problem. Parking and towing is constantly a joke for both actual parking tag users and guests in the lot. This trashy business proves that corporate sociopaths rise to the top especially where customers are too innocent, young, polite, and easily taken advantage of. What a fraud.

Granite's favorite thing is price gouge. They charge for every single maintenance request, even…read moremandatory fixes. They will pile extra fees on top of that, and you have to pay rent for every animal. They also do not accept valid ESA forms because they want to charge you more money. They do not care for the residents there, taking up parking spaces for months on end for construction projects. They take advantage of young, first-time renters and it is disgusting.

I wanted to live off campus to be able to leave school when I come home, so the Avenue South was…read moreperfect for me. It takes about 15 min to get to campus. My favorite part about living here has been the management and maintenance. I appreciated when management walked me through every part of the lease when I first signed on. There are no hidden fees and they aren't trying to trick you into paying more money. Maintenance is quick and gets the job done right the first time. My only complaint would be the wifi occasionally works slow and you need to clean off your dishes before putting them in the dishwasher. Other than that, it's been a nice place to live. I changed my review to 5 stars because when I went in to talk to them about it, management addressed my concerns on the spot.

I HAD TO CONTACT THE DEPARTMENT OF HEALTH TO GET HELP WITH A MOLD ISSUE:…read more I would strongly advise people to think twice before signing a lease at Alight. My experience has been extremely stressful, and I wish I had been warned beforehand. I brought concerns to management about mold in my apartment PANTRY and provided clear pictures showing the issue. Instead of taking my concerns seriously, I felt like they dismissed the situation and denied there was a problem. Even after previous cleaning, I still had concerns about remaining mold and the impact it could have on my health, especially with my allergies. When I went to the leasing office to address these concerns, I remained completely calm and respectful. However, I was labeled as the aggressor, which was confusing and upsetting because I was simply trying to have my concerns addressed. Staff threatened to call the police and told me to leave before the police arrived, which felt like an intimidation tactic rather than an attempt to resolve the situation. And yes, they did actually call the police! And I was told that I was doing nothing wrong! The way the situation was handled left me feeling disrespected and unheard. I also felt there were racial bias undertones in how I was treated and how quickly the situation escalated, making me out to be "An Angry Black Woman." I'd also like to mention that I am not the only one, there have been numerous other tenants complaining of mold and they are not willing to do air quality test themselves. I called myself and got an estimate of 650 dollars and now I understand why! They don't care about your health, only money. They'd rather you suffer from mold exposure then actually do something about it. At this point I've scheduled two different doctors appointments with concerns. Overall, my experience with Alight has been extremely disappointing. I would encourage anyone considering living here to ask questions, document everything, and be prepared to advocate for yourself If you read all this and still wanna live here: I'm currently looking for someone to take over my lease!!!

Trashy! No maintenance nor lawn care. NOT my values...simply…read moredrive through the complex. Sad!

I lived here for 2 years. The unit looked brand new when I moved in. Maintenance was always super…read moreresponsive and solved all our problems right away. People at the office are also amazing. I was going to give them 5 stars when the Internet suddenly cracked for 24+ hours (still not fixed). Their internet provider has been having technical glitches all year, but never this bad. Please replace the internet provider! (Not sure how the checkout will go/how much deposit I can get back. Will update my review if it's worth a mention)

Fancy college livin', this is…read more For those who're fortunate enough to call First Street Towers their home, it's about as good as dorm living can get. And by good, I mean 'clean', 'quiet', and 'DAMN THAT SH*T'S EXPENSIVE'. We're talking major sticker shock here, folks--to the tune of $14K per academic year. This is in stark contrast to Cary Quad's $7K/year room & board. So is it worth it? Yes and no. The building is still shiny new and fits right in with Purdue's vision to appeal to a higher class of clientele. Each floor has two recreation areas with HDTVs and sofas, as well as a pair of clothes washers/dryers, a microwave and study table. Elevators are speedy and well-kept. Living here, you know you'll get the best facilities on campus (printers, lounge areas, etc)--the people are what will make (or break) your experience here. First off, the cleaning staff (each floor has its own) are very friendly and approachable. They're some of the nicest, most under-appreciated people at Purdue--so talk to them, even if it's just to say hi! The other faculty.....well not so much. Nancy at the front desk is, well, a 'not nice 4-letter word.' Usually irritable, occasionally condescending, really not the best person to greet first-time visitors. I fondly recall one time where I deftly swiped a dessert from across the street to snack on back in my room. Turns out, she reported me for theft of--wait for it--A PIECE OF PIE. Henceforth known as 'The Cherry Pie Incident', it got me into some seriously hot water with the residence manager, someone from HR, talk of potential police action......honestly it was a lot of unnecessary heat brought on by one person lacking a sense of humor. It was a major bummer. Aside from that, living here my sophomore year was one of my fondest memories of Purdue, and I met some fantastic people through living at First Street Towers. I loved the southern-looking view from my 5th floor room, even if the front desk people were problematic. This place is ideal for recipients of an academic scholarship or students whose families have deep pockets. Those on a tighter budget should only come here to use the FREE washers/dryers and give Nancy a hard time. Tell them 'Eric S' sent you. "Oh, you mean the cherry pie dude?" Yeah, that guy.

My wife lived here for a few years while she was at school. She loved it. The staff was friendly…read moreand so were her neighbors. She would recommend it to anybody.

Can't even get amazon packages delivered here and apartment complex's answer is to walk 1 mile away…read moreto the nearest HUB. Fuse has their own Amazon lockers so residents can get their packages...well not here! Amazon used to drop packages off outside since apartment changed from a fob to electronic access. But starting this year a sign was posted saying packages can't be delivered. Apartment says they didn't do anything to restrict packages but hard to believe. NOW, residents can't get things from USPS delivered or Amazon so something to consider when thinking about living here. Customer service from WH LONG does not exist even though rent is very high here with no amenities at all.

Uses a scam company, Yes energy, for water and sewer bills. Overcharging all residents!!!!…read moreApartment refusing to help even though Yes Energy has tons of terrible reports with Better Business Bureau. They have fraudulent billing practices.

Really horrible company. It better spend some where else, we lived in an old house and the windows…read morefell out of frame because the frame was wooden refused to fix the house due to claiming it was historical property. I really recommend any other housing company than this one your wasting your money and if you want to psychologically tortured by women power tripper that work there Also the place was absolutely disgusting they didn't clean before I moved in and they took 100$ out for cleaning when it was full of dog hair

Horrible management, apartments are insanely overpriced for the horrendous quality. wouldnt pay a…read moredime for this place do not waste your time and money here literally build a tent on the street but don't live here

AVOID THIS PLACE AT ALL COSTS!…read more If you're considering living at Verve Apartments, managed by Cardinal Group Management, let me save you the trouble: DON'T. My daughter's experience as a tenant there was nothing short of a nightmare due to Verve's negligence, discriminatory practices, and retaliatory actions. Here's what happened: Ignored Complaints About Unsafe Living Conditions: My daughter's roommate had her boyfriend effectively living in the apartment, violating the lease and making the living situation uncomfortable. Despite multiple complaints to Verve Management, they did absolutely nothing to address this issue. False Accusations Taken at Face Value: After a dispute over shared resources, her roommate filed a false police report claiming my daughter had poisoned her milk. The milk in question had been locked in a private refrigerator in my daughter's room for nearly a month before the alleged incident! Even after the District Attorney cleared my daughter of all charges, Verve continued to rely on the roommate's unverified claims. Retaliatory Eviction Threats: Verve issued an eviction notice based on the false allegations, without conducting a proper investigation or allowing my daughter to defend herself. They acted as judge, jury, and executioner, treating her as guilty until proven innocent. Financial and Emotional Damages: Verve's mishandling of the situation forced my daughter to vacate prematurely, leading to: - Storage fees for months of May, June, July, and part of August. - continued liability for lease payment through July despite vacating the first week of May due to Verve's unwillingness to mitigate continued threats from the old Roomate and threats of additional relations. - The stress and cost of moving twice due to their failure to create a safe living environment. Discriminatory Practices: While Verve was quick to act on false accusations against my daughter, they ignored repeated lease violations by her roommate and even relocated the roommate to another unit after the situation escalated. The new roommate also experienced similar issues and reported them, but Verve again took no meaningful action. Lack of Accountability: Verve only acknowledged their error months later, in February, after I spent a month providing evidence to prove my daughter's innocence. This ordeal wasted countless hours of my time and caused significant emotional distress for my daughter. Final Thoughts: Verve Apartments is poorly managed, unresponsive to tenant concerns, and quick to retaliate in unfair and discriminatory ways. If you value your time, money, and mental health, look elsewhere. There are plenty of other student housing options that won't treat their tenants like this. If you are a tenant who has experienced similar issues, the following remedies for relief can be pursued. If this applies to you, please send me a message--I am interested in pursuing a class action lawsuit. 1. West Lafayette Human Relations Commission 2. Tippecanoe County Human Relations Commission 3. Indiana Civil Rights Commission (ICRC) 4. HUD Indianapolis Field Office 5. Indiana Attorney General's Consumer Protection Division 6. U.S. Department of Housing and Urban Development (HUD) 7. Small Claims or Civil Court If you've been affected by discriminatory practices, retaliatory actions, or landlord negligence, please reach out. Together, we can take action.

Verve is an amazing place to live! Fantastic luxury amenities and well-run community events. My…read morefavorite part about living at Verve is its 24-hour maintenance. I had an issue with my shower, and within an hour, maintenance was at my apartment and solved the problem in minutes!

great customer service with muinzer & their management staff. They're quick to resolve any issues,…read moretake their time with each tenant & make sure to satisfy them to the best of their ability. great company who goes above & beyond for residents.

I've had an amazing experience with Muinzer Close to Campus! The team is incredibly helpful,…read morefriendly and always quick to respond. I live in their Grant Street Station Location and absolutely love it! They offer a huge variety of different locations and highly recommend Muinzer to anyone looking for a great place to live!

I lived at Lark West Lafayette for several years. While the rent may initially appear lower than…read moresome other options in the area, prospective tenants should carefully consider the potential additional costs and management practices before signing a lease. My biggest recommendation is to thoroughly document the condition of your apartment and all furniture when you move in. Take detailed photos and videos of everything, including existing wear and tear, and keep copies of all communications with management. If you or your roommates have pets, I would strongly recommend documenting the condition of shared furniture throughout your lease. One thing that surprised me is that because there is no traditional security deposit, damage charges may be assessed during the lease term rather than waiting until move-out. In my experience, this meant that significant charges could be added directly to my account while I was still living in the unit. Example for some of their charges include, replacement of batteries from the smoke detector 25$, replacement of a full sectional for 1430$, without taking into account age, general wear and tear, etc., stove drip pans 25$ each, drywall small nail hole 30$ to fill. Prospective tenants should also understand that this property operates more similarly to student housing or dorm-style living than a traditional apartment complex. The property conducts regular inspections throughout the year, and residents may be charged for damages identified during those inspections. I found the process of disputing damage charges to be frustrating and unclear. I spent considerable time requesting explanations and clarification, but often felt that communication lacked transparency and that I received inconsistent explanations throughout the process. I was particularly disappointed by the difficulty in obtaining a clear explanation of how certain damage assessments were calculated and applied. Overall, I would encourage prospective tenants to carefully review the lease, maintain detailed records, and factor potential damage assessments into the true cost of living here. For me personally, paying somewhat higher rent elsewhere would have been worth avoiding the stress and uncertainty associated with these issues. Another thing prospective tenants should understand is that this property is managed by a large corporate housing company. In my experience, this made it difficult to resolve issues on an individual basis. I often felt that decisions were driven by company policies rather than consideration of the specific circumstances of my situation. Despite multiple attempts to discuss and clarify a significant charge, I found the process to be rigid and frustrating, with little flexibility or willingness to work toward a resolution that reflected the unique facts of the case.

DO NOT MOVE HERE. I have lived at lark for 3 years and during my time I experienced many silver…read morefish and when I complained they documented "they were unable to find any during their visit" however it got so bad they would fall from the ceiling onto my bed during the night. After moving out, I received a charge for cleaning and was initially informed the charge was due to a singular dresser drawer that needed to be wiped down. 100 dollars for cleaning a drawer. That is ridiculous. After constant probing and relentless attempts to get an itemized bill for the cleaning including cleaning crew rates, they denied my dispute and instead added more "cleaning items" to justify the cost. It is hard to get a response from lark in general as all disputes must happen over email where they rarely reply. For this specific dispute I have sent over 20 emails and have only received roughly 5. All of which have been dismissive and never addressed the questions raised. The last response from Madeline added extra items to justify the cost of cleaning based on photos uploaded. In her conclusion, she stated they would not discuss this issue further. They are not looking for a resolution. They are overcharging for cleaning and taking advantage of the undergrads living there. This is very predatory behavior. Again my recommendation is NEVER MOVE HERE.