SCAM ALERT!! BUYER BEWARE!! ZERO STARS!!! I am a local Realtor in the High Desert. They scammed my elderly client into purchasing a battery for her already existing solar panels and they led her to believe that they were with SunRun. Customer service is THE WORST!!! Spoke with Albo (clearly not in the USA) and he was EXTREMELY RUDE. He would not let me talk to a supervisor. He refused to transfer me to the department to speak to in order to remove the battery from the home. My client swears she never signed ANYTHING. EverBright is saying that they have a contract signed (via Docusign, of course). My client doesn't even use Docusign. She will be hiring an attorney. This company is HORRIBLE!! read more

Terrible company to do business with. The promised to install solar panels that would satisfy my electricity needs, and they have not performed as promised. I'm still paying Edison the same or more each month. tithe "solar panels " supposedly generating power but is of no benefit to me when I'm still getting electric bills and on top of that paying the damn solar company for the panels. Customer service have not responded to my requests and have omitted completely my requests to remedy the problem. read more

I have never contacted these people, nor have I requested an estimate: Today I got a spam call from someone named Rose (although caller ID stated Alice). This woman, somehow, knew my name and spoke so fast with a heavy accent saying something about my electric increase of 22% (which all I understood). I asked her several times to speak more slowly & clearly, which she refused to do. When I asked for someone with less of an accent, she said "Have a good day" and hung up on me. I looked up the phone number via reverse directory, but there was no available information. So, I called the number, and she answered: "Hello & used my name", when I asked her again, she said she was not from SCE, but a CA solar company & gave me the name. When I questioned her about spamming me, she denied it! Unrequested Solicitation via telephone IS SPAM..... I'll be reporting this company to the FCC! read more

First, their service with Citadel Roof & Solar sucked. Citadel brought the wrong solar roof anchors. The next time they showed up, they didn't bring the powerwall battery. The next time they showed up, they forgot the car charger. When the final inspection came, they didn't pass. Only on the second attempt, it was. All in all, I contacted my agent, David L. with Tesla Energy Solar, and I fell he's giving me the run around. Why did he gave me EverBright instead of Tesla? I'm going to the county DA if this is not resolved. read more

Yes, I would not finance with this company. My contract was canceled back in 08/2024 and I was never contacted but an email that went to my spam and on top of that the Solar panel company was going to continue the project. Who was paying not me. They cancel and the second and third party still moving forward. At the end I ended up canceling with everyone, very unprofessional business. read more

I felt so dumb to add new roofing scope in their contract. the solar install is not without surprise but I can live with. the worse is the new roof installed under their subcontractor leaks after the first rain. everbright came out to fix by asking their no roofing experience tech. it was a heck job and fixed one out of two leaks. there is still 1 leak they hasn't been fixed after 6 months. Don't ever trust this company has any customer support!! read more

Awful company. Whenever there is an issue it's extremely difficult to connect with anyone helpful who can help resolve your issue. They are not professional at all or quick to resolve problems. When I asked to speak to someone higher up, that request was always denied and they could not disclose any supervisors contact information even though I was able to obtain a supervisor name to help speed up the process. For background information, I was in the middle of closing on my house and needed to get a lien they put on my property removed. After paying all my dues to get the solar panels completely removed from my property, they still delayed the process. I am extremely disappointed with EverBright. There is also no communication at all between EverBright and Empower (their installers). No one knew anything. Awful experience. read more

We were contracted with EverBright in June 2024-we actually started talking with the in April 2024. They FINALLY finished installation etc in Dec! and we were up and running in January. I won't post the pictures of the holes they made in the side of the house or the damage they made to the overhang! I had them come out 3 times for repairs! Our rep promised to have insulation put in our attic and by January 20th I was so fed up with his promises, I paid someone to have it done. Feb 8th I get an email stating that the panels are not producing energy. I contacted EverBright. They told me to contact Omnidian. I did. They told me to contact SolarEdge. I did. They told me to contact Bright Planet. I did. They told me to contact EverBright. My "Rep", who I wont embarrass by naming, kept telling me "I'm in Florida and when I get back to California I will take care of it. In the meantime we're paying Edison $285 PLUS EverBright $231!!! Now my "rep" wont answer my messages. I was told if we were not happy they would remove the panels and fix the roof- no problem. Since the beginning of Feb I have been going back and forth with these people. I have called and written letters- Why are we being billed for services not rendered? They obviously are at fault for panels not working the month they are "up and running!!" but no one is willing to help. Be CAREFUL!! They are so friendly and promise the world but as soon as they install you are on your own! If I could I would give them minus 5 stars! read more

This company process is so slow, no responsibility. We have client transfer solar account all most waste time two month. 100% not recommend.

My Parents wanted solar so they decided too go with a company named bryton power who had decent reviews, after everything was said and done it was actually through everbright solar(even though everything said bryton power) Agreeing to use my income as a income verification for them and only signing ONE paper for income verification and double and triple checking that it would not be affiliated with my credit and sales rep promising multiple times it wouldn't they forced initials on several documents putting 57,000 dollars worth of solar immediately into collections in my name (a 23 year old that does not own a home). DO NOT use this horrible shady company, the fact they are in business is sickening because I know after reading multiple other reviews I'm not the only person that's been put into this kind of situation. I wish I could give zero stars as one is far more than they deserve. read more

Awesome product. Zero Money out of pocket, cheaper rate for power and warranties cover everything. Highly recommended read more

Don't fall for the scam. It's been 6 months and it's not on ooh it's drawing energy from the panels but it's not on. There's no communication at all. My husband has been telling them that they are in breach of contract and we want the solar panels off my roof and my roof replaced. They tried to put a lien on there equipment they got denied. It says that the phone calls are being recorded then play it back you will see how many times my husband called. read more

Worst decision I have ever made to make a deal with this company. Once you sign and everything is installed customer service disappears and they remind you that you don't matter, because they have you dead to rights no matter what because of the contract. All i wanted to do is just use the app and adjust my battery usage and none of the customer service representatives would help me and would not return any phone calls. This service is not a deal and will cost more than they say. I will sign on to any class action lawsuit in the future this company is predatory and I can't believe I have to sell my dream house to get out of this contract. PLEASE DONT MAKE THE SAME MISTAKE THAT I HAVE MADE. read more

Lgcy was the original company then was pawned off to this garbage company. If you see this company name in any correspondence run far away. You will not pay less for their solar service. You will continue to pay the electric company (southern California Edison in my case) while paying a high premium to this company for the next 25 years. Don't be like me and get conned into working with this company or LGCY. They will give you fake referrals of "satisfied" customers. Total scam company that should not be allowed to operate but apparently must be in cahoots with the electric company to run their scam. AVOID!!!!! read more

This company is terrible and highly incompetent. If you like being put on hold for 30 plus minutes to be told nothing, you have more time on your hands than me! read more

They keep calling even after asking not to. Don't do business with them. Entirely unprofessional people.

If I could leave negative stars, I would. This company uses deceptive and high pressure sales tactics to get you to sign. THey do not deliver on what they promise and rush you through the contract. I have tried for over a year to negotiate a mutually beneficial outcome for us and them and they have now sent us to collections. Highly recommend you do not answer the door and never speak with them! They will completely rip you off and then leave you high and dry! read more

lies dishonest and i would say breach of contrach my solor system dont work i was told i have a 25 year warrenty and i asked for service couse my bill from edison is very high the aolor sont work i was denied servise to inspext my ayatem 2 times they r bullshit crooks been a year and i still pay over $200 a month to edison don't use this co they are dishonest.. read more

V-3 Electric teamed with Everbright and recently "convinced" my 93-year-old mother to sign an agreement to add solar to her house in Oroville, CA which already had solar for 12 years, and she had grandfathered-in NEM metering. They told her it would save money. Since the switch over her electric cost has increased! And it caused us to lose the PG&E NEM metering deal. John at PG&E Solar Hot-line (877-743-4112) tells me that the NEM metering was lost because more than 10% increased panel capacity was added, which caused the termination of the grandfathered NEM metering (and which John assures me V-3 Electric & Everbright were fully aware of.) She was not competent and had glaucoma. Though historically she was a voracious reader, in the last years she "read" via audio books. She was also hard of hearing and easily misled. The document was docu-signed, but I do NOT believe she did it or that she could have understood what she was doing. In addition to increased electrical fees from PG&E, we received the first monthly bill of ~$179 for a 25-yr contract, which brought this matter to my attention. Soon after the bill was received my mother died. read more

They are not Veteran friendly. VA loans or refinance of VA loans are unbelievably convoluted. You need an addendum to your contract to satisfy VA. They seem agreeable, but I've spent multiple hours on the phone talking to different people with different answers. They even have an Expediter? Totally useless and unable to even connect me with the mystery department responsible for doing paperwork. Said paperwork will take 20-25 days. Working days! read more

I wouldn't even en speak to them, especially after they rang my ring bell, house doorbell and hammered on my security screen. My neighborr signed up. Welive in a duplex. They came yesterday and want to run a conduit over my 3y old roof. I am not signing off on this. They get the sales guy on the line. Sorry for banging on your door. HeHey, I'll give you $500 for inconvenience. Laughed at him. You damage my roof, cause thousands. In damage....no, you do not have permission to run conduit over my roof. Then he tries to sell me solar. I'm sure they are going to show up in the morning again. Bad news!! read more

I got there installed see I got it until like 2 months ago and they did excellent job on this and the service great my bill went down from $300 to $90 a month and I highly recommend these guys they're very professional very good and they do a great job they clean up after they're done and I love their service I've ever tried and I do highly recommend these people to add solar to your house read more

Everbright is the worst company you can possible hire. My husband and I own a home TOGETHER, we opted to put panels on our home. We both signed the contract but because his name was first on the contact they entered his name as the contact and will not give me any information. They told me that my husband has to call them on a three-way call to give them permission to talk to me. I have never been so angry in my life. Ridiculous that in this day and age, they can't have two contacts on a contract and because of this my husband needs to give permission. read more

My roof was not leaking before the install, however it's leaking after the install and they are trying to give me the run around. Not to mention how much of a hassle and delay it was to get the approval in the first place. If they fix it I'll take this down if not, I'll leave it up. read more

I had a roof needed replacing, I had a microwave that shorted whenever I used the dishwasher. And a tree removal. Very easy to do business with them read more

Better Communication to their customers. They do not want to explain anything to me. Please reconsider before going with this company if possible! read more

Beware of Everbright Solar, as the representatives are extremely aggressive and will try anything to get a sale!! I personally had a meeting with one of their sales people and without my consent he was asking for a signature using "DocuSign" during the very first meeting!!?? Although he would stress that I was NOT signing a "Contract Document" it was clearly marked as "Legal and Binding". The company actually has a "Pep Talk" Individual for getting the message to all of their representatives, stressing that the goal is to always make the prospects "customers" no matter what...!!? High pressure tactics and relentless sales people... these are not someone that you want to deal with. Check with BBB and Consumer Affairs for information on a company that you plan on using prior to having a sales person talk you into buying their services. read more

This is worst company I have every dealt with in my entire life. They can't get simple task done, not only that but you can't even get in contact with the lender at all to talk to them. Oh, but when they are at you front door getting you to sign up for solar, they have everything ready to go credit applications are ready to get signed and approved that very moment. I've been trying to sell My house, and it was supposed to close on Nov 8, 2024, and now we are about a week out and still nothing. They can't send out to credit applications in minutes it takes them days, but first you have to call them over and over for them to even do it. This company is garbage the fact that they have more than 1 star is a Suprise to me. Worst customer service all they do is give you the round around things and keep you in the loop wondering will it get done today or maybe next week. read more

Don't believe the salesman who sells Everbright. They tell you your electric company will discontinue billing and you will only pay Everbright. NOT TRUE! My bill from Everbright is around $94. my bill from my local company is $164. My electricity now costs me much more than without solar! I would give them no stars if I could, but Yelp won't take that. read more

DO NOT USE EVERBRIGHT! The salesperson Eric T. who spoke with us said if we choose to allow them to take the rebates we would pay nothing for installation and that when the panels started producing there would be months all we would pay is the minimum mandatory amount to our electrical supplier. We have been producing power for 3 months now and are being told we have to pay a lease on the panels they installed. This was never explained nor when I asked how much monthly we would be paying was anything disclosed about any lease payments. I am in the process of gathering all the information for our local AG and also for an attorney to go after them to either remove all panels and make sure all holes in both sides of our roof are correctly fixed or stop the lease payments per as quoted by Eric the only payment we should be making is the minimum mandatory amount or if not producing the maximum $151 per month. According to our electrical supplier company we are producing a lot of power. Enough to supplement our household in summmer months. They are definitely scammers!! read more

Told me my contract was gonna be a $150 a month and then put in the fine print that my payment was $230.00 bunch of scammers do not finance with them. read more

This predatory company coerced my 91-year-old mother with dementia into signing a 25 year lease. When she passed away we found out the payout is over $80,000! There was no way she understood what she was signing up for. This type of elder abuse is unconscionable!! All efforts to contact them to discuss the situation have been unsuccessful. read more

PLEASE DO NOT USE THIS COMPANY!!!!!! Their license has been suspended and ruined our roof, house, and electrical. Please do more research before getting solar. DO NOT USE THIS COMPANY!!!!! read more

Not worth it. They overcharge and their loan status is questionable and poorly written. They actively try to nickel and dime as much as possible. They damaged our roof when they installed. They haven't yet even fixed it. Vultures and monstrous company. I regret having used them to get solar completely. read more

If there was a 0 star option, that is what I would give. This company does not know how to complete a solar transfer for a real estate transaction and is HORRIBLE!!! They are impossible to get anywhere with, have no follow thorough, no consistency, and are a joke of a company. I am in real estate and have dealt with many transfers of solar during the transaction. This has by far been the worst experience I have ever had. Every time we call we get a different process on how it is done and what needs to be done to make progress. There is no accountability what so ever with them. They say the transfer will take 30-60 days... But it took us 30 days for them to even start the process because they kept providing different information. Not to mention the fact that the elderly seller was not getting any emails because the shady sales rep created an email for him to e-Sign all of the documents. I personally feel they took advantage of an elderly man that did not fully understand what he was getting into. They also installed the solar panels on roof that was at the end of its life. And then they want to charge an INSANE amount to remove the panels so the roof can be replaced. SHADY, UNPROFESSIONAL, INCONSISTENT, and GROSSLY NEGLIGENT WITH THE CARE OF THEIR CUSTOMERS. read more

We got scammed by Everbright completely. They sold us solar with a build plan. Signed and settled. But they put it in the middle of our yard. We called them while they just had the post., they said they would handle it. But it's still in the middle of the yard. And to top that I've got 5 kids and can't do laundry, because they shorted out my laundry room and refused to even look at it., now they are suing us for 140,000,$ and they have not completed the agreement they made us sign. I can't even provide clean clothes for my kids. This is the company your parents warned you about. They got big lawyers. I've got a low wage job. And they don't care the slightest. PLEASE, BELIEVE WHAT IM SAYING! OR YOU WILL BE NEXT! read more

customer service is terrible. every time I call them for an update they say they will be there in 4 to 6 weeks. Do not use.

I signed contract in March, 2023, 13 panels at $123.58/monthly for 25 years, solar just turned on about a week ago, 1st payment/already billed and due 10/19/23 (next week), I paid 250 bucks to SDGE 2 weeks ago(last bill from SDGE). Solar Company knew/has records I paid last year an average of $74 per month from November to July. (Aug, Sep and October=average $250 this is why I got the solar). I am not backing-off on my contract, Is just a matter of coordination for the BEST of all (including the customer) within solar contractor/lender and SDGE. BEFORE SIGNING CONTRACT, They should have advised of a turn on solar ball-park so we consider when to sign, if they would have tell me upfront, I would have signed contract this coming November so they turn it on by around May-June 2024 (within the months YOU NEED IT THE MOST), Not when you use to pay $74/month. Other than the above explained and the over 6 month of waiting, is ok in overall. Heads up people, ASK for a ballpark of when they are going to turn it on so you know when to sign contract. GLTA. read more

Don't even bother talking to the salesmen. It's a complete waste of time because they're extremely aggressive and inconsiderate of your time and wants. read more

Please be aware this company is full of bs they told my parents they were purchasing solar panels total was gonna be free then they stated they would pay 50,000 later on and what do u know they put a 150,000 lien on my parents home and stated that they didn't own the solar panels they are leasing them how can u guys take advantage of elderly over 70 years old I told my parents to give me their contract because I was gonna call and tell them to come pick up they solar panels my parents had a bill of 800 and more for two months from the electric company because the solar panels were reading correctly and they were not working I am thinking of getting an attorney because they took advantage of my parents and no where on their contract does it state they are leasing the panels who would lease panels for a 150000 lien on their house no one would stay away from this company I think we should all get together and file a class action lawsuit read more