I am a nurse practitioner myself and did a lot of research before deciding upon Visian lens surgery…read moreas I was not a candidate for less invasive procedures. I wanted to make sure the surgeon I visited had a breath of experience and training. After the experience I can truly saw I was impressed from my initial consult all the way through surgery and after. Dr Patel does fantastic work he is great at communicating, has a wonderful bedside manner and an amazing team of support staff. I wake up daily amazed that I can now read the clock across the room without glasses or contacts! I was so impressed with the operation aspect of the business, the entire staff is friendly, communicative, professional and values your time, investment and confidentiality.

I saw Dr Niraj Patel at Pacific Northwest Eye Associates for correction of cataracts. At that…read morefirst consultation, after the exam and the doctor's assessment, I started to ask a question when Dr Patel interrupted me saying: "I've only done about 20,000 of these. But go ahead, ask your question." As if I was offending him by having concerns. As if by asking questions I was somehow challenging his expertise, rather than acknowledging it. As if this wasn't exactly the right time and place to ask questions. A bit shocked by his dismissive comment, i initially thought I should simply leave and find a different doctor. Then I thought about the weeks I had to wait just to get this appointment, and starting that process all over again, and I swallowed my pride and simply responded, "No, never-mind." But I also knew then that I would eventually write a review in which I told prospective patients this story, in case anyone preferred not to be disregarded in this way. To be fair, I am pleased with the results of my surgery. I had researched Dr Patel and never doubted his skills. But I was offended by his manner at that initial consult and believe that patients deserve to be treated better.

He is a really knowledgeable about what he does. Always…read morefriendly to me when I come in I have been a patient of his for 4 years.

Dr. Yeh has earned my highest praise. He's performed a virectomy on both my eyes. Excellent…read moreresults. A highly skilled man with excellent bedside manner.

Great experience. Nice facility. On time with no wait. Tech was very patient with me. Overall great…read moreexperience.

I called to schedule an appointment for an urgent retinal issue. They rejected me because my Molina…read morehealth coverage begins in 5 days, even though the earliest available appointment is in September. I requested to come in as self-pay, and they again rejected me.

Highly trained and competent staff. Caring and understanding. My wife was actually the patient, but…read moreshe reports a very successful outcome. The hardest part is after 30 years, getting used to seeing her without glasses!

Cataract Surgery Nightmare...... This is another horror…read morestory validated by my medical records. Went to PCLI for cataract surgery. When my turn came up I went into the processing room in preparation for surgery. The attendant took our BP and mine went through the roof, 219/80 so knowing I was borderline med evac, I tried to excuse myself knowing a needle into my right eye might lead to a stroke or heart attack. The attendant said "no problem we can take care of that" so they gave me a liquid Valium cocktail (how sweet) they waited a few minutes than took my BP again still above 200 another few minutes a different technician took my BP and when I asked she just responded "oh your fine". Then the needle into the eye and off to surgery at this time I suspect my BP would have been off the Rickter scale. Went into surgery and it was painful not given enough time for the injection to numb the eye. That afternoon, after the numbness wore off, my BP rose to 229, started to sweat profusely, nauseous, fainting ask my wife to call 911. The ambulance took me to Madigan where they attempted to get my BP below 200, I was admitted to ICU and was monitored for 3 days trying to keep my BP under 20. The worst is yet to come, another nightmare.to follow.

Very personable and took the time to explain the procedure in depth. The next day when I went for…read moremy follow up visit, he was quick and precise.

Just a number, doctor needs to read the chart before coming into your room. So he can look like he…read moremay know or remember you.

Dec. 9, 2020 - I called prior to my appointment to ask about their protocols during the height of…read morethe pandemic and was told, "We are following the CDC guidelines." I was concerned when I arrived and saw two techs wearing face shields, but no masks. The technician who performed my intake was wearing such a shield without masks. When I asked her about it, she said she was getting over pneumonia and was having trouble breathing with a mask on. I became doubly concerned at this point, since I am in a very high risk category. QUOTE FROM CDC WEBSITE: "CDC does not recommend using face shields or goggles as a substitute for masks. Face shields and goggles are primarily used to protect the eyes of the person wearing it. Face shields have large gaps below and alongside the face, where your respiratory droplets may escape and reach others around you." Dr. Geissler entered the room (50 minutes late - even though I was supposed to be the first appt. of the morning) and was wearing a mask. He was speaking to me throughout the exam while in very close proximity. At one point, I noticed that his mask was not covering his nose and I brought it to his attention. He said that he does that purposely because his glasses fog up when he wears the mask over his nose! This is not in compliance with CDC guidelines. THE CDC GUIDELINES STATE: * Wear a mask that covers your nose and mouth to help prevent the spread of COVID-19 * Wear a mask in public settings when around people who don't live in your household, especially when it may be difficult for you to stay six feet apart. * Wear a mask correctly for maximum protection. I suggested that he try using a thin piece of hypoallergenic surgical tape across the top of the mask under the eyes & over the bridge of the nose. This is what I did for my appointment, so that I could be examined without fogging my glasses or their equipment. He responded that he's sensitive to tape and can't use it. My husband told me on the way home, "I'll put that on your tombstone: At Least His Glasses Didn't Fog Up."

If I could give negative stars I would. Totally worthless. He kept saying " In the interest of…read moretime" Like was holding him up after only 5-10 minutes, and he did most of the talking. He was so worried about time , I had to stop him and force him to listen to me. It's like my dry eye wasn't important enough to him. I FINALLY found an ophthalmologist that would treat my condition. This doc needs to slow down and LISTEN to his patients! ( I'm also in the medical field and I know how patients should be treated, and he need more bedside manner classes.

This is not the first time, I felt bias coming from the front desk Kaylie, but today Kaylie said…read morethe copay for my husband's visit was $45.00. I asked if we could bill this time because unfortunately we do not have it today. At first she said we could not see the doctor. I said we made special arrangements to get here and drove a long way. She then said very rudely to "just make sure we pay it!" with a head shake and as if talking down to someone. I said "Why wouldn't we pay it?" The comment hit hard because we are black and have experienced this type of treatment before. we are respected, black, senior people of the community who paid their bills . This type of treatment should not be tolerated. If my 87 year old husband dud not need his treatment i we would not come back. But trust me i am looking for another doctors office after today. The doctor is great and i have no complaints on other staff.

I was referred by my regular eye Dr to the clinic for an emergency eye issue…read more I was treated with kindness in a professional manner by all employees I had contact with.. The wait was long but appreciative since I was not a scheduled patient .

Today, Dr. Noel Castillo, MD performed a quick and painless YAG procedure on my left eye. After so…read moremany years trying so many specialists, I've finally found a reliable, professional staff in a spacious facility who kindly "made room for me" when my former vision provider claimed I had cancelled my appointment and could not be seen for six weeks. In six weeks I will be cruising on the canals in France! Every day leading up to this holiday had been carefully planned (including that important eye procedure). So pleased Dr. Castillo and Eye MDs of Puget Sound stepped in to make the beautiful scenery ahead so much clearer to see. Au revoir!

Unprofessional and another doctor not taking women seriously. He waited until the end of my…read moreappointment to tell me he can't test me for what my doctor sent the referral for in the first place. I was told I'm too young to need reading glasses but too old to be diagnosed with a different vision disorder because it's "usually" diagnosed in childhood. He was acknowledging that there is something wrong but then said I'm fine. My primary doctor believes I have a vision problem (the whole point of the referral) but because i didn't have access for proper exams as a kid, I was dismissed. I told him I avoid driving because my eyes can't focus, that I wear prescription reading glasses, prescription sunglasses I wear in stores, and prescription polarized sunglasses, because I'm extremely light sensitive. After I explained my symptoms in more detail, he agreed to write me a referral to a pediatrician. When the staff called to schedule my appointment they confirmed they were testing for what the referral said and my intake form had it written clearly on the top of the first page. During the appointment he suggested I try eye drops and offered to give me a different eye prescriptions, despite me telling him I'm already being treated for dry eyes and just got a new eye prescription three months ago.

Always great when we come in. The optical shop is very friendly and helpful. The woman takes the…read moretime to make sure you have everything you need and that everything is fitted correctly. Dr. Deem has been great with my kids for the past 2 years that we have been there and we plan to continue returning.

Dr. Deem has taken care of my eyes since birth. He takes his time, asks many questions, and insures…read morethat your most valuable sense is cared for properly. My favorite part of going to his office is looking at his drawings of eyeballs in his exam room. They help describe certain eye issues to his patients and show that he is truly passionate about his area of expertise. Have a look during your next appointment! Although I have become progressively nearsighted over the years, he has always helped me see better than perfect with cool spectacles from his optical shop. I'm sad to say my future eye issues will most likely outlive him so I hope to find a person like my Dad (oooops I mean Dr. Deem) to fix them properly. I hope you are able to get an appointment with the prestigious Super-Eyeball-Guru-Doctor-Dad. All the best, A

My husband and I were treated with respect and care. The doctor took her time with our eye exam,…read morethe best we had ever. We had some done before, but never to that extent. Her assistant is exceptionally knowledgeable in insurance, and she told us our options, the cost, and everything you need to know about purchasing contacts or glasses. Again, I have never had that explained to us. This is the place to go. You need to check them out. You won't be disappointed.

Super kind and friendly, and fixed my glasses quickly when I was desperate. I appreciate the kind…read moreand thoughtful service.