Always behind in their scheduling. My eye's vision is worse after the cataract surgery....Patel…read moreupsold me on a trifocal lense that doesn't work. Horrible experience all the way around

I saw Dr Niraj Patel at Pacific Northwest Eye Associates for correction of cataracts. At that…read morefirst consultation, after the exam and the doctor's assessment, I started to ask a question when Dr Patel interrupted me saying: "I've only done about 20,000 of these. But go ahead, ask your question." As if I was offending him by having concerns. As if by asking questions I was somehow challenging his expertise, rather than acknowledging it. As if this wasn't exactly the right time and place to ask questions. A bit shocked by his dismissive comment, i initially thought I should simply leave and find a different doctor. Then I thought about the weeks I had to wait just to get this appointment, and starting that process all over again, and I swallowed my pride and simply responded, "No, never-mind." But I also knew then that I would eventually write a review in which I told prospective patients this story, in case anyone preferred not to be disregarded in this way. To be fair, I am pleased with the results of my surgery. I had researched Dr Patel and never doubted his skills. But I was offended by his manner at that initial consult and believe that patients deserve to be treated better.

This is not the first time, I felt bias coming from the front desk Kaylie, but today Kaylie said…read morethe copay for my husband's visit was $45.00. I asked if we could bill this time because unfortunately we do not have it today. At first she said we could not see the doctor. I said we made special arrangements to get here and drove a long way. She then said very rudely to "just make sure we pay it!" with a head shake and as if talking down to someone. I said "Why wouldn't we pay it?" The comment hit hard because we are black and have experienced this type of treatment before. we are respected, black, senior people of the community who paid their bills . This type of treatment should not be tolerated. If my 87 year old husband dud not need his treatment i we would not come back. But trust me i am looking for another doctors office after today. The doctor is great and i have no complaints on other staff.

I was referred by my regular eye Dr to the clinic for an emergency eye issue…read more I was treated with kindness in a professional manner by all employees I had contact with.. The wait was long but appreciative since I was not a scheduled patient .

He is a really knowledgeable about what he does. Always…read morefriendly to me when I come in I have been a patient of his for 4 years.

Dr. Yeh has earned my highest praise. He's performed a virectomy on both my eyes. Excellent…read moreresults. A highly skilled man with excellent bedside manner.

Great experience. Nice facility. On time with no wait. Tech was very patient with me. Overall great…read moreexperience.

I called to schedule an appointment for an urgent retinal issue. They rejected me because my Molina…read morehealth coverage begins in 5 days, even though the earliest available appointment is in September. I requested to come in as self-pay, and they again rejected me.

Very personable and took the time to explain the procedure in depth. The next day when I went for…read moremy follow up visit, he was quick and precise.

Just a number, doctor needs to read the chart before coming into your room. So he can look like he…read moremay know or remember you.

Highly trained and competent staff. Caring and understanding. My wife was actually the patient, but…read moreshe reports a very successful outcome. The hardest part is after 30 years, getting used to seeing her without glasses!

Dr. Mattson, Chelsea, Shannon, Whitney, Michelle & the rest of the staff were wonderful -…read moreprofessional, competent and knowledgeable. Each staff member provided a high level of customer service and care. My cataract surgeries (1 for each eye) went smoothly, from answering all of my questions to the preparation to providing me information on next steps. As I had chosen the Light Adjustable Lenses (LAL) option, I needed to go into the office multiple times before the final lock in my prescription (as expected). Because of that, I interacted with multiple departments and multiple staff members over the course of several months. Throughout the process, I was treated with respect and dignity. I highly recommend PCLI, having gone there both for this & for my LASIK 15 years ago!

the man is a four letter word KIND - Brice - what a gentle…read moreman a KIND man the energy that he had for the entire visit... it was all about the patient not 30 minutes and leave the building i keep coming back to one word KIND but watching him and the lady [not good on names] that was taking notes for him, i felt was a great team working together and it appeared to me, that 'the' lady made sure i was had what i needed

My first appointment went very well. The office staff were friendly and patient. The assistant who…read moredid the preliminary measurements etc did not communicate much or explain what she was doing. That's not a complaint, just an observation. She got the job done. Dr. Nicholson was excellent! He took time to answer my questions and he has a good sense of humor. He was friendly and easy going. There was no "hard sell" to choose the most expensive options. The office is short staffed like many places are these days. Even so, the appointment went very well and it was faster than I expected. It costs zero dollars to be kind. So be patient and appreciate the employees (anywhere) who are there to help you. I will update my review after I have cataract surgery.

This place is terrible. It feels like everyone here is strictly concerned with how much money they…read morecan squeeze out of them. The awful dark haired woman with glasses was only interested in selling me treatments that I do not need that weren't even related to what I went in there for. She treated everyone she interacted with absolutely no care or concern. After the appointment, I felt like she couldnt wait to push me out the door. When I got back to my car where my husband was waiting for me, he told me that that some woman from the office had come out to the car to interegate him about his reason for being in their parking lot. When he said that he was waiting for his wife, she insisted he give her my name to verify his "story". My husband has a hard time walking so he often waits for me in the car. The fact that she insinuated that he was lying just to loiter in their parking lot is absurd!! It turned out to be the same pushy woman that was "dealing" with me in the office. I will never come back here!!

Dr. Egge was both of my sons' Dr. from the day they were born until they were adults and moved…read moreaway. Dr. Egge was alway thurough and fun. When they were little he always came in the room talking in his Donald Duck voice, that put the boys at ease. Good Dr.s are hard to find these days. Dr Egge is definably one of them.

Has been my doctor for 10 years now and has been a great guy to talk to and help me take care of my…read moresicknesses. He is friendly and reliable. Summit View Clinic is a fast and friendly place full of professionals willing to help you with your needs. I highly recommend this place and this doctor!