I had a great annual checkup on July 30, 2021. I really liked my new doctor, Dr. Jung--he was…read morethorough and explained everything to me clearly and completely. I recommend him and the staff with the highest possible ratings. I've been a Pacific NE Rye patient for about 17 years (my former wonderful doctor retired last December). I also like the optometry office next door (separate business) and buy all my glasses there, but you may want to shop around for better prices.

Our experience with Pacific Northwest Eye Associates (PNEA) in Tacoma, WA, has been disappointing…read more My wife and I require cataract surgery. At 76, we take our eye health seriously. Before scheduling our first visit in December 2024, we carefully researched local cataract surgery options and Dr. Niraj Patel. We selected Dr. Patel based on his experience.The process to secure that initial appointment took two months. We believe Dr. Patel is a skilled ophthalmologist and surgeon. That said, we both felt pressured at the first exam with him to opt for the Light Adjustable Lens (LAL), a $4,500 per-eye ($9,000 total) upgrade not covered by Medicare or our secondary insurance. The clinic prominently promotes this option, which likely benefits its revenue. Despite our optometrists advising against a replacement lens other than "standard," we briefly considered it due to the strong recommendation. This raises concerns about whether other elderly patients might feel similarly pressured. Anyone considering this clinic should thoroughly research the LAL option and discuss it with their optometrist or primary care provider before making a decision. After our exams, we met with the "scheduling coordinator" for Dr. Patel's surgeries. We were informed that due to a backlog, surgery dates would be significantly delayed. We accepted this reality and continued the process. However, communication with the clinic was frustratingly difficult. Getting answers required showing up in person and hoping someone could assist us. Scheduling changes were nearly impossible without being pushed months further down the waitlist. Even urgent non-elective medical issues did not seem to influence scheduling flexibility. Patients should be aware of these limitations before committing to the required exam process. This is a business in search of large patient volume and the bottom line. After nearly three months of waiting, we have canceled all future appointments with PNEA. It is too frustrating. Based on our experience, we would not recommend this clinic. Patients should carefully research not only the procedure itself but other local Opthalmology clinic choices, the clinic's billing practices, scheduling and communication policies. We hope others have a smoother experience than we did.

How many times can I tell Yelp how much I love Dr. Shin, Dr. B. and all the assistants who help…read morethem? Well, here's another. Dr. Shin & Dr. B couldn't be more skilled, compassionate and helpful. There is absolutely no reason I'd even think of going anywhere else. Never. Ever. Make an appointment. Today.

Dr. B and her team at Gig Harbor Eye Care are absolutely amazing! They are great at what they do,…read moreand they do it with care! Shout out to Jamie for fixing my glasses, and helping my daughter get her contact lenses that were delivered to the wrong place! Thank you for all that you do!!!

I've been here for multiple exams, and contacts over the past few years. The service has completely…read moregone downhill. The girls up front a Have been rude the last three times I went in there. I literally tried to make an appointment to get new contacts and buy glasses for like a month: after being on hold for 30m twice on the phone and going in getting ignored. I was over it. They have to "check you in" before you can even browse the glasses. Yet someone how 4 women at the front desk can't make it happen. I finally gave up clearly my time isn't valued. Ended up going to Visionworks down the street WOW day and night difference

My long-time optometrist, Dr. Kvamme, moved here. I love my optometrist but this clinic is a mess…read more They used to have the "digital eye photo" in place of dilation as an option, and it was $29. A year later it's mandatory and now $39! Not covered by insurance means families that can't afford it pay, or go elsewhere. It all feels like a money grab! Then, I decided I would still see Dr. Kvamme and the clinic staff didn't pay attention and booked me with the wrong doctor...Kvamme isn't even in the clinic on the day they scheduled me. They had ALL the previous text messages to know who I wanted to see and still got it wrong. They clearly didn't even look at my record to see who to schedule me with. I got up early to be on time, only to leave. Beyond disappointed. The staff is sloppy and completely unprofessional. Don't go here.

I'm honestly really disappointed with my experience here. One of the most frustrating parts is that…read morethere's no clear way to contact the office besides calling the front desk--no email or direct way to address concerns. About a month ago, I called ahead specifically to ask if they could put prescription lenses into my Meta glasses. I was told yes, but that I'd need to schedule an eye exam first. I waited a full month for that appointment, came in today, went through the entire exam process, and only at the very end was I told they could not put lenses in my frames because I didn't purchase them there. This was especially confusing because I've brought in my own frames before and had lenses put in without any issue. I was then told they would be able to help if I had purchased Meta glasses directly through them, which felt inconsistent and frustrating. I did everything right on my end--I called ahead, asked questions, confirmed pricing, and came prepared. In the end, I used my yearly insurance benefit on an appointment that didn't meet my needs and walked out with nothing. It felt like a complete waste of time. Because of this experience, we'll be finding a new eye care provider. The lack of clear communication and consistency just doesn't work for me.

At a wellness visit at the beginning of the school year, it came to our attention that my oldest…read moreson was possibly in need of glasses. Our pediatrician recommended we take him to a legit optometrist place (and not just a large chain) to get him correctly examined. I found Family EyeCare Associates on Yelp and so glad I did! Check-in was simple and easy and all the front desk ladies working that morning absolutely loved my son and were great with him. During his exam, the eye care assistants (not sure what they are officially called, sorry!) were great with him and his five year old energy and silliness during the exam as well. We ended up seeing Dr. Pincock who was really kind and great with my son as well. He was super thorough in his exam with my son and made him really comfortable with every step of the process. We were able to find out that my son really was in need of glasses, and out the door (after insurance) for his exam and fancy bendable glasses, it was only $80! So glad to have discovered this spot and we'll continue to make them our primary eye care office.

I engaged with Soundview for the first time as I needed a new prescription and new glasses. My…read moreexperience was excellent , I had the best prescription for my glasses that I've ever had-- blended trifocals with astigmatism correction. They had a large selection of frames and I picked a super light weight minimalist design, which after a fitting adjustment a week after I initially picked them up, fit perfectly. The cost for the exam and frames was a bit under what I had paid for an exam and similar glasses 15 years ago in Seattle. So, considering the inflation we've endured during the those years, these were a complete bargain. I heartily recommend Soundview without reservation.

Great experience, good doc and good office staff! Answered all my questions and prescription was…read morespot on

Everyone was very nice and they were very accommodating for my daughter. Here's the thing. I gave…read morethem my insurance card at the beginning of my kids appointment. I even expressed to one of the gals that we chose this place because the last place we chose did NOT accept our insurance. And that it was frustrating because it took two months to get with them. Plus, I gave them my ins. Plan and at no point did they tell me they did not accept it. Had this conversation with of gals and she even said I hate it when that happens! So you can imagine my surprise when at the end of my daughters exam I go to settle with her frames and such and they tell me it's 600$ for just the frames. I expressed I have awesome insurance and it shld cover EVERYTHING. Then, the gal tells me that they don't accept my insurance! Mind you, AFTER the exam. it's just a really lame/wrong thing to do. I would have never made her appointment at place had I known. Money is super tight atm. Which was not a conversation I wished to have standing at the front desk, in front of my kid. From their website I was under the impression my insurance was accepted. It would've been nice for a heads up BEFORE my daughters exam. Like I said everyone was nice but I was unfortunately left with a bad taste after visiting this dr office. Needless to say I will not be returning. Sorry guys, but you can do better. Boo. Ps I don't use my real name in public forums. Just incase the business wants to reply.

My family has been seeing Dr. Meers for years and I joined the fun this year. I'm pretty nervous…read morefor anything medical and he was super patient, explained every step of the process and I'll have no problem getting my eyes check next year. Highly recommend

Great experience. So easy to schedule online and I got right in. Doctor was knowledgeable and…read moreefficient. Friendly office staff and professional doctor. Will go again

Tacoma Family Eyecare is located in the optical section of the Tacoma Costco (37th Street). They…read morehave appointment booking capability from their website, however, I was already at Costco when I decided to pop in to make a new patient appointment. They were able to get me in within the same week! The receptionist was helpful and friendly, with the ability to answer my questions regarding insurance and what the eye exam entailed. I opted for an appointment that would give me both my glasses and contact prescription. The day of my appointment, I filled out a quick questionnaire to establish my care as a patient, and one of their techs performed the initial eye exam ($40 out of pocket, covered by certain insurances, but a very important eye exam as it checks your eye health). Dr. Kathy Kim was the optometrist I saw the day of my appointment. She began with asking if I had my glasses with me ('dOh, I forgot to bring them!) but I was able to tell her the power of each eye from a prescription from 1.5 years ago before I moved to Tacoma. Th usual eye exam commenced, with having to read the letters with one eye, and then the other. Dr. Kim mentioned the slight astigmatism that I've heard I've had for a while, but hadn't been corrected by other optometrists/ophthalmologists. She gave me the option to do the regular contacts I was accustomed to, but also suggested trying toric contact lenses to adjust for the astigmatism. Dr. Kim explained that these type of lenses would reduce squinting, and help with driving at night, reducing glare. Her receptionist was able to give me trials for both the regular contacts with my updated prescription (same day), and ordered trial torics which came in several days later. What I loved about Dr. Kim was her demeanor. She was professional, and able to build a great rapport during the quick 15 minute exam! She allowed me to look at the eye health screen (your vision is priceless, it's worth the $40!) and let me know that they have a 90 day follow up policy to have the lenses adjusted, should I not love the trials before ordering my contact supply. 5/5 highly recommend! (P.S. I don't believe you need a Costco membership to utilize this clinic in Costco).

Although it took a while to get an appointment, it was well worth the wait! What lovely people…read more Everything was quick and efficient and I felt like I received the best care. I get very anxious about medical appointments and they were so fun and laid back, I quickly felt at ease. Dr. Kim Eckroth is especially awesome.

Great experience at Vision Care Associates. Thank you for giving great patient care and customer…read moreservice. I was informed and had a great understanding of my eye care and next steps. Dr. Anna Gunn was very thorough and answered all of my questions and concerns. She was very warm and you can tell she cares about her patients. I highly recommend this location in University Place, WA.