This office is a joke. I called and made an appointment and provided all insurance information. I get a call the night before the appointment saying they couldn't find the info and I then provided the SSN. I showed up for the appointment and they said they don't accept that insurance. Why didn't they say that when I called originally and made the appointment?! I had the card in front of me and provided all the details. This place is a joke and I wasted my time and money to drive to an appointment that wasn't necessary. They don't care about the people who need to come in and to actually do their job correctly. Don't go here, you will be better off somewhere else. read more

My son needed an optometrist back in September and this office was referred to us by his pediatrician. The waiting area is very clean welcoming and the staff very friendly. The doc is very fast friendly helpful and professional when it came to questions I had about my sons diagnosis and with assisting my son. We received his first pair 2 weeks after our visit and he loves them. One month later he breaks his glasses and we order another pair from the office. It came in a week later. We have noticed the frames for the style of glasses he chose are very flimsy. My son has gone through 2 pairs in the last 2 months (my son is only 9 so you already know little boys are pretty rough with their glasses). The screws that attach the frames to the glass have came off both times. Not built for active children. Just recently I had called to ask the receptionist if we could choose a different frame style rather than keeping the one we currently have as we had to go twice to the office to re-screw both pairs. The receptionist was really friendly and said it was definitely ok. Today we will choose a different frame for my son and hopefully this time these glasses will last him longer than a couple months. Other than the frames being crappy, the office and staff are lovely people and my son will continue being a patient here. read more

I'm re-reviewing since my 1st experience 2 years ago, I have taken my son back about 3-4 times and I am impressed how fast and thorough the Dr is. I took his rx in with us where he gets his contacts, although they are different for glasses and it was perfect. He's just very fast, and my son really likes him. He will probably be going to him for years to come read more

I first went in as an emergency patient for a chemical burn on my eyes. Dr. Cudahay is a very experienced, professional and knowledgeable opthemologist. After the visit with him and the very sweet, welcoming receptionist I decided to schedule myself as well as my spouse and 2 children for our eye exams with their office. I would highly recommend this office to anyone who is looking for an office that actually cares about your vision. I have very bad vision as well as astigmatism in both of my eyes. I'm a contact wearer and have had other eye doctors give me a prescription that never was exactly right because they got tired of trying to get my prescription correct after many follow ups and fittings. This place is amazing!! read more

I'm writing this review for my Grandmother, who was treated AMAZINGLY by the receptionist at this establishment. I am so very impressed at how above and beyond the young lady went to make sure my Grandmama was taken care of in a situation that had nothing to do with her appointment. I'm so upset we do not know her name, but I did want to make sure to give some credit where it was due. I will forever travel to Puyallup for our eye care needs. read more

My daughter went here for her eye exam and prescription glasses. They treated her respectfully and went through the exam and choosing glasses process in a way that made her feel comfortable. Glasses were ready in two weeks, no problems. read more

Great hours - Tuesdays until seven, try finding that anywhere else in Spanaway - emergency service, and they were the first vision clinic to even offer to repair the glasses I had broken. Quick exam, which also pinpointed an error in my old prescription (I thought I had developed migraines - no, I had a bad vision prescription!) and I look forward to getting my new glasses soon. I didn't care for the frame selection, but I have an odder face to fit. Many small frames, which are fashionable, fewer of the "classical" styles I favor. Still found a good pair with a helpful tech. I'm glad my old vision clinic was rude to me when I needed them - otherwise, I wouldn't have found a better one. This clinic was awesome. read more

great place to get your eye exam done, young Dr. ,,,dose a good job,,,no complaints...nice staff,,very helpful

Wonderful place to get an exam and eyeglasses. Dr. Cudahy gave me a very thorough eye exam, was very professional, very patient and as nice as can be as well. His receptionist was extremely helpful, and friendly. They have a good selection of frames, and all the latest styles. Overall, one of the best places I've gone for my glasses. I would absolutely come back again. Thank you Spanaway Lake Optical for such a good experience. Suzette read more

billed our insurance for services not given! also dilated eyes before the vision exam which is wrong according to three other professionals i called in the area. Wont ever go back and also filed a fraud complaint with our insurance. BEWARE read more

Customer service/receptionist is very poor. She never identified who she was until I had to ask. Then she said "who am I speaking to?" in a condescending tone. She was not pleasant until I was civil first. Wow, no way will we do business there. read more