There's usually a line to drop off donations and the donations bay can be closed randomly. I guess…read morethere's not that many places to drop sh*t off so everyone goes here to get rid of their things. Once you get through the line there are people to help you. I don't really go inside.

I was just in this Goodwill and I can't believe that a used bicycle is $70. The bike wasn't even…read moregently used and the mark up for used is astronomical. I totally understand people donate to goodwill and I used to also. To pay 20 percent less than retail, is absurd. I saw shoes for $29 and shirts for $14. You can buy these items new at Ross. The sad part is that most of the "nicer" fashion focus stuff is online. I've shopped at crossroad and the old buffalo exchange. Their selection and price point is way better. I also understand that Goodwill provides worker retraining but I've had staff that are just rude. Where is the money going? I understand inflation, but these high prices are making it hard for folx that can't afford $70 for a bike to shop. Just my reflection.

As a neighborhood, Ballard has a lot to offer -- including one of the city's largest Goodwill…read morestores. Shopping here is a bit like the store itself: consistently chaotic, occasionally full of hidden gems, and always changing. As a result, every visit feels a bit different, which is exactly why I look forward to coming back every time. It's a dated location without the bells and whistles of the more modern ones with an abundant parking lot with tight spaces, and what feels like a never-ending line to donate via car. It was so significant that there is someone designated to help direct traffic. The store is massive. There are dedicated sections for electronics, art, books, home decor, furniture and what feels like endless aisles for accessories, clothes, and a limited selection of shoes. There are also bathrooms, but it was closed during my last visit (#1). Don't expect rock bottom prices as this isn't the cheapest Goodwill around. The staff isn't overly attentive, but they're efficient, especially when it comes to keeping the checkout line moving. Fortunately there are plenty of employees on hand, which is absolutely necessary given how hectic the donation area can get. __________ (#1) No, I don't want to imagine why.

Unfortunately, Goodwill has turned into a profit hungry business with overpriced items, no deals,…read moreand lots of junk. I don't understand how you continue to raise prices but the stores are still organized terribly and are messy. The days of finding good deals are gone. Anything that is a nice brand is marked up way more than should be and it's not guaranteed the gadget or device will work!

This former Bartell Drugs location did not morph into another CVS Pharmacy. Instead it became…read moreBella's Voice. Parking lot was mostly full and a lot of shoppers inside. Nice, clean, organized, and well stocked. Sales proceeds assists 4 legged pets. The Homie and I wandered the entire store, but bypassed the rows upon rows of clothing, shoes, and accessories. Retail items included ephemera, bric a brac, home decor, furniture, household goods, tools, computer gear, small appliances, toys, puzzles, books & media, crafting and office supplies. I passed on a melamine plate with rabbits, bag of loose keys, and a Remington manual typewriter. Really should have of bought that plastic bag filled with assorted keys! The Homie bought VHS formats of a Star Trek episode and a boxed set on warfare history. Seems like Shoreline is becoming a thrifter's destination with Deseret Industries, Goodwill, Magpie Thrift, and now Bella's Voice.

We used to really like Bella's Voice and shopped there regularly after moving to Lynnwood in 2024…read more We spent nearly $3,000 over the past year. That changed with one visit. I purchased a rug that was tightly rolled and sealed with tape, so there was no way to inspect it at the store. When I got it home and opened it, it was in unacceptable condition--heavily stained, paint marks, and a strong cigarette odor. This is not an item that should have been on the sales floor. I brought it back within a week with the tag attached and receipt in hand. The manager did not start by looking at the condition. Instead, she went straight to finding reasons to deny the return. First she said there was no tag (there was), then said they don't accept returns on "furniture." At no point did Manager Leonora engage with the actual issue. When I tried to show her why I was returning it, another employee inserted herself and escalated the interaction. I did raise my voice out of frustration but I made no threats and was trying to explain a legitimate issue. Rather than hearing the concern or working toward a solution, the situation escalated quickly. I was told to leave or the police would be called for trespassing--and that is exactly what happened. Police were called over a return. Even after I apologized and offered reasonable solutions (exchange or completing my purchase), the manager declined and stayed focused on denying the return and involving public law enforcement. The responding officer even looked at the rug and attempted to find an amicable resolution. My daughter, who was not involved in the interaction, was also threatened with trespass, which was upsetting and unnecessary. This should have been straightforward customer service: 1. The item was not in acceptable condition 2, It was packaged in a way that prevented inspection 3. A reasonable review could have resolved it Instead, it escalated into a situation involving publicly funded law enforcement over a defective item. As a nonprofit serving the community, I would expect a greater emphasis on resolving issues directly rather than relying on public resources to shut down a legitimate concern. For a place called Bella's Voice, it was surprising how quickly the conversation was shut down. I sent a letter to the Executive Director a month ago and no reply whatsoever. Photos are attached so others can judge the condition for themselves.

World's largest Goodwill? Yes indeed. Huge parking lot, very organized inside, and so many…read moreemployees. There is a boutique area with name brand stuff, but the prices were still amazing. Pink tags were 1/2 off and unlike the stores in Reno, they don't take pink tags off the racks before the sale! There are fitting rooms, and it's all very clean and organized. This is a well-oiled machine here. Home goods side, with furniture, and for that alone I wish I had a UHAUL truck backed up. My cousin spent $150 and I spent about $75 and we spent about 3 hours there. Easily could have spent all day, but it was a thrifting kind of day, so we hit several stores the same day. Took away a star because they don't allow you to use their restrooms anymore. We would have spent more time and money, but they closed their bathrooms to the public (stupid).

Biggest goodwill ever that I've been to. Randomly discovered it while looking for stops to visit…read more There's a good selection of furniture, clothing and home goods. Walls of kitchen things too! It's almost a home depot sized goodwill. I came back for during a 2nd trip to Seattle. Huge parking lot! Can also get there via public transportation (bus stop nearby). The staff often brings out new clothes and there are fitting rooms! You do have to leave your personal bag outside the fitting room door and there's an employee who will watch them for you (trying to prevent theft).

It's very big-in fact, the biggest. Selection is great. Easy parking. Not a great area, but it was…read morefine inside.

They weigh by the items you find and I ended up finding killer boots and rare pink dress. Parking…read moreis limited unless you get there right on time.

Always have good deals and products to find. The prices are very reasonable. They also have new…read moreitems hanging in certain areas of the store (normally on end caps). Totally worth going here to find bargains. They are well-organized and keep the store neat as well. I love getting $1.99 books and/or CDs!

I was shopping in Goodwill and needed the restroom. They would not allow me to use it as a paying…read morecustomer. I have donated many times at the register and am now repulsed at how they treat paying customers.

Always there have never failed to come except for when they have already told us that they were not…read morecoming or delivering on that day but always still deliver even if it's later they are always there for me. ‍

One of the most degrading, humiliating experiences in my life. I was told by a neighbor that they…read morehave all kinds of food to give away. Me, being not rich, decided to go with him. When I got in, it was worse than a high-school cafeteria. I started at the beginning of the "line" and found bins marked with maximum quantities to take out. Four potatoes. Three carrots. One onion. One bunch cilantro. One beet (blech!). One bag stale popcorn. One loaf of ROCK hard leftover bread from a local bakery. I fracture a front tooth on that! Everything here looked like old stock from the local grocery produce department. I looked around, and on that day they were out of just about everything. Dairy, meat, eggs, sugar, flour--even macaroni and cheese. Nothing worth having. It was like going through a food line in Russia collecting scraps. I don't care how little I have any more, will never, ever go through THAT morose experience again. Ever. And I hope you never have to, either. It is ROCK BOTTOM.

Lots of blouses to chose from. Definitely for older women. Not much of a men's selection. Baby…read moresection is very limited. The women suggest I go to "Small Threads" for baby clothes.

We love ECA!!! We came in on a Saturday at the end of the month. Their location is clean, well…read moreorganized, and they have great inventory. You can see everything in 10 minutes (although there is no reason to rush when finding treasure). I was impressed by their pricing and their excellent service. They also have different sales each month. I can't wait to return and find some more treasures. But they are absolutely worth the visit!