Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

Stopped by the showroom, to find a piece of flooring, to match vinyl planks I had. The proprietors…read moretook time to match with flooring they had in stock, so I didn't need to order another whole box! Couldn't have had a better experience !

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I had a complex color scheme that they said they would be ok with. I asked them to use a particular…read morepaint company as that company had the exact paint colors we wanted. They used a completey different paint brand and the colors weren't right. They also obviously did not tape (there are wonky lines and areas where paint overlaps other colors) and there are flecks of paint on the toilet and flooring and other random places. This is the sort of quality you would expect from paying your friend's kid a few hundred bucks, not the work of a professional that cost thousands of dollars. Pretty disappointed. Edit: They responded with some pretty bold lies. I have email proof that I requested the paint brand that I requested. Also, anyone who tries to blame the wall for the bad paint job obviously isn't very good at their job. The paint lines overlap in places and the lines aren't straight at all--it is obvious they just eyeballed it without taping things properly. They originally said it would take six days to do, but they rushed it through in three because they double-booked themselves on another job. Every time people come over they comment about the wonky paint job and the paint flecks everywhere. None of these problems should ever exist at the price point they are charging. Professionals get things done properly; they don't provide a list of excuses. Be prepared to babysit them and check every step of their work if you do hire them or else who knows what you will end up with.

I am really happy that I decided to use this business for a paint job at my residence. They did…read moreexcellent work! the owner was fantastic and very professional. I will definitely be using this business again in the near future. The price they quoted me was also great and I did not feel like I was being over charged especially with all the rooms I was requesting being painted. 10/10.

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

These two guys were great and did an amazing job just as promised. Would most definitely use…read moreagain!

We spent several months researching and getting quotes from numerous floor companies. We just…read moreweren't happy with the products others had, or the fact that they all wanted to rush the install. Nor would these other companies remove and replace baseboards. So we finally stumble across Amazing Floors. From my first phone call with Frank, to my quote experience with Daniel (owner). They treated us very well. I did not have to negotiate for an hour for a better price. Daniel gave me the best price out the gate. This price also included removing old flooring and baseboards, and installing new flooring and new Baseboards. The price even included repairing or replacing any damaged subfloor areas. Within reason of course. I did have 3 small sections of subfloor that need to be replaced. So just want to point out. All these big box companies I received quotes from would only do half the work for double the cost. Selecting then product, Frank was super patient with us when we went to the show room. We finally narrowed down to two options. He let us take large samples home so we could set it in different areas throughout the house to see which one we liked best. Once we made our decision, the rest was pretty seamless. They scheduled our install date, we had to change it a couple of times and they totally worked with us and were understanding about it. Install day arrives. The wife and I moved most of the furniture to the garage. I wanted the team focused on doing my floors, not moving my furniture around lol. The tore everything out on day one. Prepped and cleaned the subfloor and started laying the LVP flooring we selected. Should note, they also fixed any floor squeaking areas too. So they installed about 3/4 of the house on day 1. Then day 2 finished the flooring and installed the new baseboards. ( please note - a few weeks before my install date. The company dropped off my baseboards per my request. So I could paint them before hand.) so glad we did this, it made life so much easier. All I had to do is cover the nail holes and touch up. The Amazing floor team was very professional and courtesy at every level. We are so happy with our floor install. We will for sure use them on the future. I highly recommend using this company for your flooring needs.

Amazing professional people. Great quality, value &…read more gorgeous floors! I highly recommend them!

Friendly people and family atmosphere. Helpful in explaining floor options while listening to…read morecustomer needs. Many options on display.

We bought a ranch in the area and had the entire first floor renewed with Luxury Vinyl planks; In…read moreaddition the finished basement was refreshed with a nice new carpet. From the beginning the owners of the company supported us perfectly with their experience and drive. The flooring of both areas went smoothly and on time and looks just great. Everything that had been promised was met. The absolute best was when they went beyond expectations and carpeted the entire finished basement in just one Sunday. This had become a necessity because we wanted to move in a few days later. Great people did a great job for us. Thank you.