They were prompt. They were efficient. They were very polite and courteous job was true to their…read moreestimate. I called with a problem with our well they were at the house within an hour. Job was completed that night.

We recently had a new well installed. The crew, from the initial consultation through digging and…read morefinal installation was fantastic. We should mention that we initially had a cistern problem resulting in no water for our household. Their technicians came out and temporarily fixed the problem that held us over until the well was installed. They are all professional, knowledgeable, as well as prompt and courteous. We would wholeheartedly recommend Claverack well and pump company to anyone. Well done.

Here's what I just wrote to Josh:I wanted to sincerely thank you for your dogged resolve that got…read moremy water on in thigh high snow while communicating from a pit. I know from your friendly, honest character exactly why so many people are willing to jump to your call. Hopefully I'll never need this but I'll make sure others know who to call!

Josh is super knowledgeable, friendly and responsive. He helped me fix my well water at a much…read morelower cost than other people quoted. His work was very neat and he was very respectful of my house. I would definitely recommend him!

We had a frozen intake pipe from our submersible well pump. Travis and Chris did an incredible job…read morefinding where the pipe came into the house and were able to get the water flowing again Apart. Barlow is the best!!! John and Nadine Savage

Recommend highly. Had an issue with well water overflowing into our basement due to too much rain…read more Called J H Barlow - our well water system company for years- and they came out twice to try to solve this issue. Found a solution and came out during a snow storm and fixed what was causing the problem. We have used JH Barlow for years- always receiving fair costs, efficient and effective service and everyone who works there is friendly, helpful and hardworking.

We had a plumbed unit with hot and cold water for about 2 years in our office. We signed a 5-year…read morecontract. We had to move to a new location on 7/1 that didn't have plumbing so I reached out to Clearwater through their billing to request a buy-out quote on 4/30. I sent a follow-up email on 5/8. On 5/23, I received the buyout which was for the full value of the contract including the cost of maintenance and filter changes. I reached back out that day shocked as a small business that that was the cost. I received a response on 6/2 saying their product was proprietary and not similar to seemingly comparable products on line. We spoke on the phone around 6/6 and I explained the situation and asked if there was anything that could be done since there was no maintenance to do and we wouldn't be using any filters or other parts for the balance of the contract term. She said her manager was out and that she would talk to her and get back to me the next week. On 6/12 I sent an email asking for an update, then again on 6/24 and then 8/8 after we had completed the move. On 8/11, I got an email asking for a refresh on the situation. On 8/13, after some back and forth - I was offered the option of having plumbing installed in our new office to accommodate the machine, which was not possible. So, after 3.5 months of trying, the answer was that's what the contract says - you have to pay the entire amount to terminate and that there is nothing that could be done. We accepted that answer and decided to pay installments for the balance of the contract. On 9/12, I got an email from the billing partner inquiring about the change of address I notified them about on 4/30. On 9/24 our business owner had a change that required us to complete the buyout. I emailed the billing partner on 9/24. I sent a follow-up on 10/23 since I had received no response. On 10/29, I got a response from the billing partner saying that the there was a backlog of requests and hopefully I would hear back soon. On 11/5, I received the new offer. While we were at our old location, we had no issue with the unit. After researching costs for the move, we found many similar alternatives with lower costs, we paid approximately $3700 for a 5-year lease on the unit we had - which is on us for not doing our homework or understanding the terms of the contract. It was an expensive lesson learned given the move was unplanned. Read contracts carefully and understand what you signed up for - both in terms of cost and terms and conditions. We understand that Clearwater followed the contract - we just wish it had not been so slow and difficult to communicate with them and their billing partner.

Family owned and operated. Quality products with triple filters for no waste, no microplastics and…read more pure, clean water! Cold water, hot water, ambient, ice options also available for home or office.

Great customer service! Installed a new water system in 2022. Called back multiple times to ensure…read morewe were satisfied. Highly recommend in East Hampton.

Always nice to find and use a knowledgable and reputable company. Did a lot of research across the…read moreweb and kept coming back to H2O. Called them and made an appointment for an estimate on getting my well water system up to date. Estimate was reasonable and we booked an appointment. All in all a very good experience from start to finish. The tech was very careful to ensure the work area remained clean. We are happy with our new system and will be calling in the future for our msintenance needs.