Joe is the BEST plumber! I have never reviewed another service besides restaurants, but I had to…read moreadd him and leave a review. We had a clogged sewer drain of course on a Saturday. We contacted Joe and he responded right away. He was friendly and prompt. He talked to us first over the phone to see if it was something we could do without professional service. In other words, free advice! Well, unfortunately we did need his service. He came right out and got to work. He completed his service in about an hour, maybe more. I'm not sure. But WOW his price was great too. I will definitely use him for any plumbing need.

After 2 years of listening to a leaky tub faucet Joe came to our rescue. He was referred to us by…read moreour neighbor who highly recommended his services. He was very professional and prompt to our service call and didn't mind our 2 year son as he watched as he fixed the shower. I am super excited to report we are drip free! We are very happy to have such a reliable and professional plumber that we know we can count on.

Called Rob for a bathroom remodeling in progress needing plumbing work. He returned my call…read morepromptly, gave me an estimated date, showed up as promised and did an excellent job. He completing the job that day, and had all supplies necessary. Reasonable price, I would highly recommend him.

We recently had a leaky handle on our kitchen faucet, and I could not figure it out. I ended up…read morecalling R.C. Plumbing by finding them on yahoo local. I called them and made an appointment for the next morning. Rob showed up around the agreed upon time. Rob went above and beyond when he was unable to fix my current handle; he went to a local plumbing store and actually got a floor model handle, since they did not make my faucet anymore. Rob came back from the plumbing store, popped in the new handle and tightened up a coupe other things that I did not mention to him. I would definitely recommend R.C. Plumbing to anyone in the Naugatuck, CT area that needs plumbing work done.

I do not have enough kind things to say about prestige. This is my second encounter with them, and…read moreboth times they have been honest, informative and never condescending. If you want an honest plumber who can also give you amazing recommendations for other services, start with prestige. Special shout out to Joe! He's been awesome.

I was having water pressure problems. Lauren came out and…read morefixed it same day. friendly fast reasonable.

We recently renovated a home and were having some one off Plumbing and drain issues. We searched…read morefor someone locally and found Elite. Paul was very knowledgeable and was able to diagnose all of the issues we were having. I highly recommend them for any plumbing issues you may have, big or small. It was a nice surprise when the cost was very reasonable compared to some of the other contractors we have used in the past.

We initially called Eddie at Roto King for emergency plumbing issues related to a bidet we…read moreinstalled during the Great TP Shortage of 2020. We had a good experience, and since then we've had Roto King update several pipes, fix our outside water spigot, install a new bathroom tub surround and tub/shower fixtures, and most recently install a new sump pump. Prices have always been reasonable and services have a quick turnaround. Eddie does things the right way and doesn't overcharge - there is a reason we keep going back! Thank you Eddie for all your help.

We spent over 5000 for a major plumbing issue we had... all for the plumbing problem to continue…read more And unlike other reputable plumbers, his work is only guaranteed for "30 days". He destroyed our plumbing we had to have it redone and then hangs up on us when we ask him to fix his job. STAY AWAY FROM THIS COMPANY. We have no choice but to take Eddie to small claims court

Definitely give Pat 5 stars. Came on time to service my septic liquid tank float. Quickly…read moreidentified the wiring issue and replaced the float. Honest and fair pricing. Definitely recommend him.

We are so happy with the service provided, our septic alarm went off and we called many companies…read moreand only Pat from Precision Pump Service could come in a short time and he replaced the floater. He suggested that we get it serviced next year! We are so grateful for the immediate assistance with our problem! Thank you, Thank you, Thank you!

We had an issue with our water tank accumulator (we have a well). Water was puddled on the…read morebasement floor, a really serious concern for if the accumulator had sprung a leak we were looking at a couple of thousand dollars to replace and days without water. I called MacDonald and left a message. He called back within an hour and was at our house, which is some distance from his business, in less than an hour. He found the problem, which fortunately was only a bad pressure sensor that let the tank pressure exceed the 75 psi limit and the water was overflow when relief valve did it's thing. He replaced the bad sensor, fixing the problem. His fee was exceedingly reasonable. We are very pleased with the service for he responded quickly, diagnosed the problem and fixed it with no fuss. Not only that, he is an exceedingly pleasant person to deal with, cheerful, knowledgeable and very willing to explain what, why and alternatives. We have used his services off and on for the last decade or so, as he dealt with various plumbing problems that have arisen. At his suggestion, we modified our several outside faucets so that we didn't have to drain them each fall, our custom to prevent pipe freezing at the faucets for our winters are very cold, and the modification was inexpensive and works like a charm. I have noted that he works very well with my wife, explaining things, listening carefully and working with her to make changes that she needed. Frankly, we trust and value Mr MacDonald. He's the kind of service person that we really do like to work with. He is prompt, the quality of his work is excellent and his charges very reasonable. Harold Craig

If you live in the Torrington area, Gary is the to call. He knows what he's doing. He figured out…read moreour old house's plumbing and that was no easy task. His prices are reasonable, he does great work and he's a really nice guy. I wouldn't call or recommend anyone else for plumbing needs.

Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.