Dr. Harmanian has been my doctor for years (5? 7? Not sure exactly). He is a rare find. He is…read moreattentive to your concerns, he LISTENS and discusses any issues. He is caring and very thorough. He is involved in his practice, I am surprised when I call sometimes and he answers the phone. He reads your medical history and any reports from other doctors you see and explains things to you. He goes over my blood tests in depth with me so I understand them. The only downsides are that he's about an hour drive each way for me and the wait can sometimes be long because he is giving his other patients the time and care that you will receive when it's your turn. I can't say enough about what a good, kind, caring doctor he is! Highly recommend!

I've been going to Dr. Harmanian for about four years now. He is very personable and attentive to…read morepatients. He takes time to really listen to you and answer any questions you may have. He is diligent in his examinations and makes sure he covers all the bases with any problems you may have. And above all else, he seems to really care about his patients, asking you about your life, your job and anything else you'd like to talk about. It is rare to find a doctor who really enjoys what they do and acts genuinely interested in your health and well-being. If you are in need of a new family doctor, definitely call Dr. Harmanian. You'll be happy you did.

A doctor on the west side that I can trust and talk to. Caring and very intuitive on all health…read morecare issues and concerns. Wait times are a little high, industry standard and I like to complain. A Godsend to west Phoenix!

I never automatically assume any doctor knows what he/she is talking about but Dr. Garcia has…read moreearned my trust and respect. She first became my son's doctor and when we realized how excellent she is my husband and I waited and waited until she again accepted new patients. As another reviewer said, the wait time is a bit long sometimes, but the time Dr. Garcia spends with you is a rarity. She listens, she knows the resources she can use for your care, she is really great. The staff is mostly bi-lingual and respectful. Most of her staff are also excellent. We are moving to north central Phoenix but will continue to keep her as our Primary Doctor.

I see why this place has a low rating. I called the office because this office was referred to me…read moreby my insurance provider and I was interested in being seen. I called the front desk, and the lady receptionist is extremely rude. She runs off anyone that is even interested in making an appointment. Highly don't recommend.

I feel like I dodged a bullet! I was told today by Dr. Cohen's office staff that I could not…read morereschedule my new patient appt. because I rescheduled one in 2017...? I then did the smart thing and came to Yelp and read reviews. (Should have done that first and NOT WASTED my time). Not only did the presentation of the information come across a punitive but the whole reasoning. It appears to not be a place of compassion or empathy. The true nature of the staff, policies and the practice were made apparent. My work hours changed and they were completely inflexible. The hours are extremely limiting and the staff punitively unpredictable and apparently the office holds grudges for years. 2017? Really? Thanks for saving me the headache of even walking into this establishment by denying me service.

After a horrible experience with my daughter's old pediatrician, I was on the search to find a…read moredoctor that truly cared about his patience, took my insurance and would listen to my concerns. Dr.Le did that and SO much more! My daughter has a fear of doctors and has also recently been tested to show she's autistic. She was sobbing in the beginning but left happy with a huge smile on her face! He listened to all my concerns, worked with her through the appointment so she was comfy and renewed my faith. If you need a primary care doctor or pediatrician, I'd recommend him 100%!!!!

Dr. Le's dedication to the community is genuine and he is eager to help patients in providing…read moreexcellent care. His staff and him are able to communicate with the patients in multiple languages allowing access of care to be open to everyone and they are one of the few primary care practices that accepts walk-in patients.

Dr Lucia Gregorio has been my PCP for over 20 years. A number of health issues have come up during…read morethis time and I've always felt comfortable with Dr Gregorio. She stays current on medical advancements and changes in her field, and I am very confident in her competence. I also appreciate that Dr Gregorio listens and explains things clearly. She allows me to be a partner in my own health care, advising without chastising. Another thing I really love is that office staff actually answer the phone at Estrella Internal Medicine and Geriatrics - a rarity these days! Thank you, Dr Gregorio and your awesome team! Bobbie O'Connell

Wow, people do not appreciate my doctor for the excellent physician she is. So since I was a…read moremedical office manager and a professional medical transcriptionist for more years than I care to think about. I know a good physician when I see one. So I am writing this review, as I find it hard to believe some of the negative remarks I have read in reviews of her office. So I want to put some things straight. I am retired. TYG (Thank you God.) I think I need to explain some things. Doctor Gregorio is an Internist who specializes in medicine for the aged. That is what Geriatrics means. Not every physician specializes in medicine for the aged. I am 69 years old. I know old when I see it. I don't want to see a pediatrician. Although, kids and old folks have different requirements than your run of the mill adult, and react differently to medication. There are a few medications that I took for years and can no longer take because of the changes in my body, and my body's chemistry. Dr. Gregorio is more likely to know all of that kind of stuff and takes really good care of me. Plus, I have a complex medical history and I have some complex medical issues, most seniors do. To give you an example, I live in a senior community and I listen to people talk about their medical problems and how long it takes for them to get an appointment with their doctors. The average is 4 to 6 weeks. Guess how long it takes me to see my doctor, as long as it is Monday through Friday between 9:00am and 5:00 pm, and I have a problem, I get in my car and go to her office. She told me she is my ER between those hours. If it is after 6:00pm or Saturday or Sunday, to go to the ER, they will get a hold of her. I feel that this is a workable solution to all of my medical issues. She also has referred me to some excellent physicians in other specialist fields. I have several. They actually seem to talk to each other which also makes me very happy, medically speaking. There is something else she does, she teaches medical assistants and nurses, yes she does. Good physicians are not "Doc in the Boxes," and as far as answering medical questions she prefers face to face not on the phone where things can be misconstrued or misunderstood. I happen to agree with her. So, if her phone is busy or they don't answer on the second ring, she takes walk-ins if you are already her patient. What that means to you folks who haven't seen her yet is you have to make an appointment for your first visits, you might even have to go in twice for that first visit because she will probably be wanting some blood work and other fun things like that so she can get a base line on your medical needs and she will want to talk to you about it. So, if the office cannot answer your call on the second ring stay on the line they will get to you, and if you want my opinion, and even if you don't, you should wait until they get to you on the phone. I sleep better at night because she is my doctor. You would sleep better at night too if she were your doctor. Last and not least of the things I read, "She should get off of her lap top." Sorry I had to laugh at that. She will never be able to do that. You no longer have a paper chart folks, your medical records are now in that big computer in the sky. Why you may ask? Thank your government for that. It is now all EHR that stands for Electronic Health Records, she is writing her notes about your office visit, she does a good job of it, some are still struggling with that. There are some advantages and disadvantages to EHR. Remember hurricane Katrina, New Orleans was under water, and all of the medical records were destroyed due to flooding, all those medical records are gone. EHR go to a server that may or may not even be in the same state as you and your doctor. So don't worry about her and her lap top. She is entering her notes while it is fresh in her mind, just like she used to write in your chart, as a matter of fact she is typing in your chart. I just thought I would explain that.

So a while back I took my son to the dentist here, they sent him and referred him out knowing that…read moremy son has a hole and it's broken and he's crying for toothpaste, he's even the school is calling me telling me that my son is crying in tooth pain. Well, the place that they referred my son out as a long wait list. My son has to sit here in tooth pain. Why did they not take it out.

Very well set up and has a ton of amenities! Short wait times and great staff…read more Family care PEDS women's health even pharmacy on site

From the moment I called to the moment I was checking in my baby... I loved how nice and welcoming…read morethe women were to me. If you want the minimum Shots and break down info on Vaccines. They are very nice and gentle during the physical.

ZERO stars!!! This place is a fucken mess. I have been going to this practice since they took over…read morethe 19th Ave and Missouri office that was formerly Just 4 Kids with the AMAZING doctor Phillip E Gear! Let me tell you this has been the worst experience. This place is ONLY about money and NOT patient care! Dr. Carlos Lopez is in the wrong business. You cannot take an oath to care for patients and ONLY want money money money! They let go their best manager Karen and hired back Sujey who has no experience in patient care and satisfaction. Every time I call it is a gamble if I can even get someone to answer let alone if it is someone who speaks ENGLISH. I have gotten a woman who has answered in Spanish and when I ask who I am speaking to after specifically asking for an employee they will disconnect OR tell me call back and still disconnect the call. If I call for a simple question about myself or my child I am always greeted with you need an appt. This office doesn't seem to know what triage is and refuses to answer general questions without making you schedule an appt. WHY? It's just another way to bill insurance and collect MONEY! Today I called for a general question and SUJEY answered I asked for one of the 2 employees who are the only competent ones and was told she was out. I then asked for the next one who she then stated she is here and what is your info. I gave my name ans stated I was not calling for myself. She then just placed the call on hold. Didn't tell me she was, didn't respond to what I said, didn't say anything just simply placed the call on hold. I then waited 4 minutes! The call was then picked up and then the phone hung up. No one spoke but I could clearly hear the phone picked and just put right back down. I then called 3 times back to back and NO ONE answered. They have caller ID so I know SUJEY saw the call and chose to ignore it. I then called the Thomas office which rerouted to Missouri. Andrea picked up and was PROFESSIONAL and assisted me and heard my long ass rant about the sorry ass manager. Of course Santoyo wanted to book an appt for my daughter and refused a triage call. So now I am waiting for a telemed that has been scheduled for tomorrow! Dr. Lopez you need to do something about this practice. If you truly care about your patients you would take triage calls and not require EVERY patient be scheduled. That is absurd and not patient care especially when it is a general question and nothing more! But You find any reason to bill even false billing when no one was even seen but you still submit to insurance for payment! Beware people!

Dr Handeguand provides excellent care. He is very thorough. He explains things easily enough for a…read moreperson who is not familiar with medical terminology to understand. My parents both go to see him and they have both had full round of blood work. The front office offers operators to assist with obtaining appt, in addition to text. We thoroughly enjoy seeing Dr. H and would recommend him to anyone.

If you are looking for an old school doctor who spends time with you, listens to you and welcomes…read moreyour active participation in your health care than this IS the guy for you. We have never had to wait for hours to see him and never ever a problem with the staff (all lovely!). If I could give him 10 stars I would! As a matter of fact over the last 3 1/2 months my mom has had some crazy health issues and every accommodation has been made for numerous visits, lab orders, specialists etc.... She is now on the mend and hopefully we won't be snagging any more appointment slots for a long while! If on the other hand you are in a rush, do not want a personal one on one relationship with your primary provider or participate in the course of treatment for your ills than definitely go elsewhere - please ;)

Horrible experience !met with FNP Lopez regarding some concerns…read more Lopez was in such a hurry, she just rushes people out of there.. please consider going to another practice especially if you are experiencing concerning health symptoms! I will be reaching out to my insurance to see if there's anything I can do. Lopez does not provide adequate service!

the front office and billing very disorganize. They keep saying we owe when we dont. then i kept…read morehaving issues with my IUD like something wasnt right. i was told it was, well, i ended up having surgery with another medical officd cuz it was misplaced and broken. i didnt even have that thing for a year and i was having issues since day one