I bought an Echo pole saw over the phone from Killian's and have nothing but great things to say…read moreabout my experience, both from the initial phone purchase and the pickup of the saw this weekend. Jordan was extremely helpful over the phone - I am an hour away- as were the other people I spoke with. The same is true of when I picked up the saw yesterday (two weeks after buying over the phone). Brandon, Jordan, Ashley, and Sharon could not have been nicer nor more professional. I hate that the store is not closer to me, because they would be my go-to for anything related to lawn equipment!

Professional, knowledgeable and a cool place to shop. Lots of history! Family business continues.read more

I replaced all my belts. The mower works great. Not a single bearing needed to be replaced…read more Hickory Home and Garden??? Never again.

Rude salesman who cursed at me and refused to sell me the part i was trying to purchase.read more

Great place to find inexpensive tools for a wide range of occupations. They have an auto section,…read moresafety, hardware, home security and several others. You can find reasonably priced items that can be difficult to buy elsewhere. We drive 30 minutes just to get their deals. You'll have a hard time not buying anything in the store because you will find something you need. Its a must go!

Customer service starts with helping the customer, not lying to them. After driving 45 minutes to…read morethis store and arriving a few minutes before closing to buy a single lock, I was turned away by a man who said the store was closed. There were still many people walking around inside and more in line checking out. I explained that I needed another lock to match one I had purchased recently, and that I knew right where they were. I could get it and be in line to check out in seconds. He lied and told me that they had already shut all the registers down, even though both were checking out customers. I sat out front for 15 minutes while customers continued to exit the store with their purchases. I have done a lot of business with this store but will not waste my time making the trip ever again. I suggest you reconsider doing business with a store that doesn't care about your time, or their integrity.

i went in to Northern Tool & Equipment today to look at lawn mowers. This was my 1st time in…read moreHickory's store. I was greeted by a young lady named Kia upon entering. She asked if I needed help with anything. I told her I was interested in looking at the mowers. She showed me where they were and answered my questions all while helping 2 other customers. She was very professional. I decided to buy a mower and Scott the manager came over and helped me get the mower loaded into my vehicle. Scott and Kia both made the purchase a smooth one. Thank you both. Skeet Lincolnton NC

We bought a Stihl MS 331 gas chain saw because we had 14 trees that fell during Hurricane Helene…read more We took it home, and it would not start. My husband has used chain saws for over 40 years and knows how they operate. We brought it back to Northern Tool, the manager (Shannan) said that their mechanic was on vacation, so she took the chain saw to a back room and tried to start it and was unable to. She came back and said that my husband must have flooded it. My husband said that we would just exchange it for another saw. She said that we could not do that. My husband said that we would just return it for a refund. She said that there was a $70.00 restocking fee! We never even used the saw! It was brand new! She was adamant about the fee and charged it. My husband asked for the name of customer service so he could lodge a complaint. When he called customer service, he was told to call Derek Kurtz, who is the district manager. He called Mr. Kurtz, and was told that they have had a lot of problems with the Stihl MS 331 chain saw, but usually after the customer brings it back to their mechanic three or four times, it will work! This is utterly ridiculous! We then went to Lowes Home Improvement and bought a Husqvarna chain saw and it started right up and works just fine.

Yesterday me and my husband were looking for an egg turner and so he found one that was probably a…read morecheap price so as we was got to the register my husband asked the lady or girl what was the price on the egg turner? She said the price was like 94 dollars but with an attitude on her face after he said that is expensive. I don't know where you all hire these people who get an attitude problem and it didn't start off good anyways she never greeted my husband after he walked in. People at tractor and supply have better attitudes towards customers at least they greet their customers at the door and be nice after even if customers ask price on stuff or need help. This isn't the first time this has happened it's like the second time but with a different girl. They need to have better attitude

From the owner: Southern States Cooperative is a retail agricultural cooperative serving the agronomy, energy and…read morefarm supply needs of its members and customers across seven states in the Southeastern United States. Our cooperative serves a wide range of farm inputs including: fertilizer, seed, livestock feed, pet food, animal health supplies, and petroleum products, as well as other items for the farm and home.

I attempted to order twice and both times my the order was…read morecancelled. Never notified the order was cancelled and called and tried over the phone. They did not want my business and I will never order from them. I ordered what I wanted from Amazon. Never have a problem with Amazon Klingspor!

Greatest place to get information and tools without being treated like you have a…read moreWaisted your time true candy store for woodworkers