Went in to get a replacement filter for hot tub. My bad for not having the filter type in hand, but…read moreI've bought filters multiple times from them, and they always pull up what I need. Apparently, they changed "systems" recently and didn't have any record of any of my past purchases. The (new) young man there tried to be helpful but the woman there blew me off and said there were too many filters to help me figure out which one I needed. It would be one star except the guy helped as much as he could. So much for supporting local, I'll have to send more money to Jeff.

This company still hasn't reached out to us. we have called several times and no response. they…read morewon't honor their warranty. we read the contract and since it's 6 yrs old it states warranty will pay 60%, they want us to buy a new wall at cost, then at retail we have to buy liner, and new pump since when the pool split it broke the pump. they were willing and excited when we went shopping for a pool would tell you anything to sell you the pool but ghost you when you have a problem and need the warranty.

We had an outstanding experience with Everything Billiards and Spa from start to finish. The…read morequality of the pool table we purchased is exceptional--beautiful craftsmanship, solid construction, and it plays perfectly. The staff was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process, making sure we found exactly what we wanted without any pressure. Delivery and installation were smooth, professional, and right on schedule. The installers were courteous, efficient, and took great care to ensure everything was perfectly leveled and set up. It's clear that Everything Billiards and Spa takes pride in both their products and their customer service. We couldn't be happier with our purchase and highly recommend Everything Billiards and Spa to anyone looking for a high-quality pool table and a top-notch buying experience. We'll definitely be returning customers!

Just had an issue with our Spa sensor. Contacted the office. Triston and Brandon did a face time…read moreand walked us through the issue. All great now. Thank you for taking the call and all the help!

Julia is awesome. Helps me manage my spa in a very professional and friendly manner every time I…read moreneed help

Service was great and they were very helpful in explaining their products and quality of their…read moreproducts. Definitely recommend.

I needed an outdoor grill and they took the time to show me numerous alternative choices. I went…read morewith the Bramah Bull grill and the set up, delivery and onsite service was first rate - great group I highly recommend them.

I can't say enough good things about Fun Outdoor Living in Cornelius! Anthony, Gage, Zane, and…read moreCaroline were absolutely fantastic. I was in a tight spot needing new appliances, and they truly stepped up. From the moment I walked in, they treated me like a priority. Andrew got everything ordered that very night, and within a week, my appliances were on their way. Another week later, everything was installed perfectly. They even saved the day by providing me some extra accessories right out of their showroom when my contractors left me hanging. Truly a top-notch team that goes the extra mile. Five stars all the way!

Heather M. When we…read morehad a problem with the pool in our new home, we called many area pool companies because our motor wasn't working and the weather was going to drop to freezing temperatures that night. Cathy called us the same evening and walked us through winterizing the pool so our pipes didn't burst. The next morning she had Mike sent out to assess and trouble shoot the issue. It was the excellent customer service that got us through this challenge. Cathy continued offering advice and options until we were comfortable with our solution. We are sticking with Caymen Pools & Spas for all our future pool needs and you should too. They are very knowledgable and truly care about the welfare of their customers.

Super super helpful! We go to them for all of our pool needs. They're great with answering…read morequestions, finding the right equipment, and they never try to upsell us. Would definitely recommend!

Pool is now complete. Thanks Dave for the help on the project. Everything turned out great.read more

Tara R has been very responsive to any questions I ask, which is helpful because I keep forgetting…read morethe answers!

Great Staff and Ownership! Went out of their way to help us get swimming again. I highly recommendread more

From the owner: EPI Pools And Spas, Serving The North Carolina Piedmont Region…read more EPI Pools and Spas is a local Hickory Pool Supply company, Pool Installation contractor, Pool Renovation Contractor, & Pool Repair contractor. If you live in Hickory, NC, swimming pool and hot tub renovation may be necessary for your home. Pools and spas can add a lot to any property, and EPI Pools and Spas is happy to provide this service. If you are looking for a way to make sure you regularly make use of your backyard, it's time to contact our Hickory, NC, team to discuss your options. Our professionals are properly trained and licensed to renovate spas and pools of all shapes and sizes. When you hire us, you can rest assured we will be there with you throughout the entire process, from choosing the right product for your property to making sure it is correctly renovated. We can even renovate it for you in the future when necessary. Our staff is known for paying close attention to detail while also offering excellent customer service to local residents. We strive to make the process of renovation water features easy on you, so you can expect a pleasant experience from start to finish. Our Services Pool Renovation Pool Maintenance Pool Remodeling Pool Repair Spa Maintenance Spas & Hot Tubs

We drive past three pool stores to buy at Bowman's. Romona is a pool expert and as long as you…read morefollow her very clear instructions, you'll never have an issue. She is the best!

Ramona has always been very helpful in perfecting the quality of our pool system. Her team are very…read moreknowledgeable and responsive.

What a great addition to Cabarrus County!! I was totally impressed with the customer service I…read morereceived here. The prices on supplies was very reasonable and I thought they had great prices on fun floaties and other pool paraphernalia, too. Did I mention how good the customer service was? I had wait when I got there and knew just by listening that I was going to be super happy with this place. Nice is everything and they've got it down pat! I don't know if it was the owners that were working there, or who I was dealing with, but I know I'm not the only one that feels this way because the couple in front of me started to leave and turned around to introduce themselves by name and get the name of the woman who helped them. When was the last time you left a retail store and did that? I don't even want to price shop anything on Amazon because I do not want this store to go anywhere. We've had our pool for six years and this is the first time I've ever even thought about leaving a review for one of them. I hope they are here for a very long time!

Very kind staff and knowledgeable about reading the current levels of your pool water and letting…read moreyou know what's good and what is incorrect. However, multiple times they have struggled to know what to offer to correct the chemical levels. Make sure you do research and know what you need to buy or they will oversell you on products you may not even need.

Looking for something decorative or delightfully tacky, this may be your place…read more In October 2019, it marked 24 years in Cornelius for us and this place has been there for most of the time. We've not bought anything from them in the near past but have bought a statue of a Labrador for my wife. At the time, they did not have anything in Chocolate but my eldest son who was living with us at the time, painted it Chocolate. The Chocolate Lab currently sit on top of a manhole cover on the lake side of our Condo and looks great. Next to the Lab is another statue of an Angel which also came from White House. Folks are very polite and helpful and prices are very reasonable as well.

I visited in search of fallen pots, which they did not have. I browsed around anyway and ended up…read morepurchasing 3 items: a large and small pot + a small puppy statue. This place seems to have an endless collection of pots and I enjoyed just walking thru. Many items are pretty pricey, but there are also quite a few nice budget friendly items. There was a also a clearance section containing a pretty good size and selection of merchandise, which is where I found my pots. Although everything is outdoors, it is well organized by style/size. The salesperson greeted me as soon as he saw me and told me that some of the items were on clearance due to minor damage while others had simply been older items that they wanted to clear out. I met the owner as well as a salesperson and both were very nice. They wrapped the larger pot in burlap and placed everything into my car for me. This store also sells outdoor furniture and fountains. I was confused about parking initially when I pulled in, but called and was told to park on the horseshoe driveway (basically wherever). I definitely plan to visit again.