as an owner of a high mileage 2007 Toyota Camry, I needed some major work done. My rotors were…read morewarped, engine mounts, axle, struts, stabilizer bar, radiator cooling fan(which led to a cracked radiator) had all gone bad and all needed to be replaced. Took a chance on this auto repair shop after seeing many sincere reviews and I'm so grateful that I did. When I first arrived at this NAPA Autocare shop I met Debbie, she was friendly and her customer service was outstanding the entire way. She made sure all the repairs I needed were addressed and were going to be looked at and taken care of. It literally took only a full day for them to get all of these repairs complete. I was able to apply and get approved for NAPA EASYPAY credit card in that timeframe. On top of that, the total cost was near $300 cheaper than the initial subtotal which is a nice feeling opposed to having more added to the bill. They did a courtesy top off of my motor/transmission oil as well which is appreciated. Before leaving, Debbie and Mark advise me on maintenance to be aware of, great relatable suggestions and I always leave feeling my car was well taken care of(satisfied all 3 visits). Better steering performance, no more shakiness when braking, definitely a smoother ride so far. A+ quality repairs, big thanks D & D Auto & Fleet! Will recommend to friends and family.

I've been taking my car to D&D for some time now. Debbie one of the "D"s in D&D is always so…read morehelpful. In the last year I've had to bring my car in for a battery replacement, brake replacement and cabin filter replacement. They have been reasonable each time. it's hard to find a car repair place that you can trust these days. I hear of so many horror stories from other folks. I first started coming to them at the recommendation of my co-workers. They also have been very satisfied customers of D&D. Not only are they trustworthy, they are also true to their word as to when the work will be complete. In my last visit Debbie gave me an estimate of end of day but instead she exceeded my expectation when I was able to pick up my car before lunch. It's good to know of an honest car repair place. Thank you D&D.

They tried to force me to buy a new tires when every other shop said they were fine and they…read moretreated me like crap avoid this like the plague!

Marvis Tires & Brakes…read more this was my first time dealing with this compan, and let me tell you it want be my last. I was reffe to them by my niece and they didn't disappoint. They really was helpful, pleasant & patien with me and my issue, help me on every level made me feel like I was family, for that I am grateful. I recommend this service to anyone that needs it, they're A+1 approved

I've had the pleasure to deal with these guys today and they were absolutely phenomenal in both…read moretheir communication and delivery of service. They took great care of my issue and I definitely will be having them work on my vehicule again. Highly recommended!

Terrell is amazing! I had a blown AC due to bad evaporator core and everyone else told me that the…read morejob is like 1200-1300 and you have to pull the entire dash out. Needless to say I stumbled upon this and Terrell not only gave me the best quote under 1000! But fixed my car communicated with me via text showing me pictures, he fixed it in less than a day and dropped it off. Cherry on top, he cleaned inside of my truck! He is the best mobile mechanic Ruby(my truck) blows cold ice air now! And I'm loving it!

When You leave your vehicle with BLC,Your job gets done Right away...They don't park your vehicle…read morein their lot with the "other" ten OR More vehicles waiting for Service...The job is done A.S.A.P. AND Professional Service with Fair hourly rates...So far Soo Good!!...Yea!..The Ladies in the Office are too Professional,Knowledgeable,and Cordial...Thank You BLC...

From the owner: Servicing Jacksonville for over 35 years, A family owned and operated full service auto repair…read moreshop. We offer a nationwide warranty on almost every repair and most service can be done same day. From oil changes to transmission rebuilds. We can do it all just give us a call!

Courteous/ on time/ below quote/ good at pulling trucks out of mud ditch. Would recommend.read more

The tow truck driver was rude. He blocked my car and hadn't even started moving another car and…read moreignored me on Mother's Day as I couldn't get out of the parking lot with my young daughter. All I asked him to do is please let me get out before he starts connecting the truck and he told me I was giving him an attitude. Blocked in another guy he also totally blocked. Terrible customer service and rude to those of us be blocked with a super easy pull forward fix. He blocked us in while he sat there, ignoring us, couldn't believe it.

We had my mother's car towed to Duval County Transmission and Auto based on it's location and a…read morereference from AAA. I'm so glad we did. They were prompt in their assessment of the vehicle, kept us informed throughout the process, and did quality work. They've been honest, respectful and very kind throughout the process. We hope to have smooth driving for a long time now, but if not, they'll be who we return to. Special shout out to Candance for for help and kindness in helping with a tricky situation!

Sadly, had a very bad experience here. Brought my vintage Toyota Dolphin here to get a new engine…read moreinstalled, it ended up costing $10,000. At the end of all that, I drove it about 500 miles and it started running progressively rougher and rougher until it couldn't be driven at all. I had a warranty on the engine but the shop said they would not refund me for any of the labor (which was most of the $10,000 price tag) even if the truck doesn't run at all. The next shop I was at said word for word "the people who installed this engine did some shady things." Beware

Mr. DiMaggio did some service for a boyfriend of mine very outstanding guy. My boyfriend has never…read morehad any issues with that engine or any other services. Mr. DiMaggio did on his car and he still drives the car definitely I'm looking forward to bringing my car up there one day if all possible.

This is the best auto shop I have ever been to in Jacksonville! They find the problem and solve it…read moreall for a fair price. My neighbor told me about them and anytime someone asks me about a good mechanic they're the only name I mention. The shop is a little out of the way but worth the trip.

My neighbor took her car into these good ole boys shop, they ( Bill and Bubba) tried to tell her…read moreshe needed a new engine and that her engine had low compression. The cost was going to be $5k to fix it or $10,000 to buy a car from their lot. She literally took the car to Oreillys, after she picked it up and they scanned it, P0300 (random misfire code, she replaced the spark plugs and 1 coil pack, and she had been driving it back and forth to her doctors appts and church for 3 weeks All BS just to try and scam the elderly. STAY AWAY!!!!!!!!!

The communication was on point. I ran out of time, I had to leave the state but he kept me informed…read moreof what was required to get the car back on track.

I appreciate Al, Hanna, and Robert's attention to fix things the right way, and they have pride in…read moretheir work. (I had a oil leak and a bad fuel injector) I must also add that they are very kind, and they treat you like a person, not just a number.

I brought my car here because it kept dying on me. Replaced the battery and it drove for a day and…read morethen died. Had the car towed here from my house. Turns out it was my alternator. It was shot. I had just replaced that a year or so ago. What Al showed me under the hood was that I had a crack in my Valve Gasket cover. Oil was leaking out of it and it was getting all over my engine. A few days later I brought the car back to have the cover fixed. He tried to do a few things with the existing parts to no avail. I feel a lot of mechanics would have fixed it with "Spit and Bubble Gum" and sent me on my way. Nope. Not Al. He ordered me a new cover, put it on and my car is running better already. Glad to have that peace of mind. He sent me photos of what was wrong and what needed to be fixed. He kept me involved through the entire ordeal. He lives close enough that he was even able to give me a ride to the shop one time. That was a huge help! Once I had the car back I noticed one other issue that wasn't even related to the job he did. He looked at it real quick and was able to give me a fix in place until another part comes in. (My car is a 2003 Hyundai Accent. Everything is just old sadly) Al will have my business for any of my auto needs. He was very honest, trustworthy and fair with his prices (Parts and Labor) I hope I won't need any repairs soon... but when I do... he's the guy I'm going to see!!!! Thanks again so much Al!!!! A+++++++++

We dropped our vehicle off early Monday morning and we're told we'd get a call when it was ready…read morefast forward almost 5 days no calls no communication aside from husband and I calling to try and find out what was going only to be told the same thing we are still running diagnostics on it that statement was repeated several times until we finally had enough and essentially demanded to know what was going on and when Ryan explained to me they were backed up with other jobs and they don't take appointments for this reason and went on to tell me several other reasons why our car hadn't even been diagnosed yet with an issue. Needless to say tomorrow is Friday and after waiting since Monday we are picking our car up because we can't afford to keep paying Uber to take us to medical appointments. Shame on you guys you should pay our Uber bills as it was never ever communicated to us that there would be a severe delay with our vehicle. Jennifer Rombalsk

John and Mark and the service technicians at this location were great to work with and kept me…read moreposted on the repairs needed on my 2015 Mazda 6. And most of us know that the cost of a new transmission is going to sting a bit. Let's just say, John made it sting less and was able to get my car going again where I feel like I am able to drive the distance with her and not worry. The guys here let me know up front how much it would be and fixed the issues in a timely and professional manner. Great customer service and I would not hesitate to bring my car back here in the future. Thank you, guys!