They treated me kindly with respect and they assisted me 100%... I will most likely go there again.read more

Service technicians were quick, friendly and knowledgeable. Will be taking my other car back there…read morewhen its time.

The workers are soooooo hospitable. The minute that my car pulled up, I was greeted with a cold…read morewater. I appreciate this level of service.

Nelly, Nelly, Nelly. Man, you can't have a name like that and be acting the way you did. I possess…read moreover 20+ years of customer service at the age of 35. When you begin to question what I just said only to escalate the situation, especially as the employee, is not the way. I'm a customer looking at their phone waiting for service after driving back 2 hours into town in my work van. Then whistling/hollering at me from across the shop/property because now YOU are ready for me to pull into the bay is not satisfying...instead of walking up to my open window or tapping on my hood to get my attention. You can clearly see I'm not paying attention and you work in a shop dude, mechanics yell for/at each other all the time, how am I supposed to know that's my calling sir? To take offense to my last comment before you kicked me out, "there are other ways to communicate" is sad. Not even a "my bad" or could've simply cracked a joke about me being on the phone while "driving" to get my attention to pull in would've saved you the trouble with your organization and the loss of my/our business because I'm driving almost 1k miles a week needing an oil change about once a month, if not more. I was forced to go elsewhere and I really like the Valvoline instant oil change place they checked all my lights, blinkers, filled up my tires and have a much better/effective oil removal process. Take 5? More like Take Off, I'm outta here and never stopping back there are too many other places where my money and time are much greener.

Fast, knowledgeable and not pushy with the upgrades. So easy to swing by during the day and get in…read moreand out.

I came to this location for the first time and Grassel and Glover were the techs working on my…read morevehicle. They were attentive, explanatory and very welcoming. You can see how much they're passionate about the community and the people in it. I think this is my first time at a Jiffy Lube we're I felt my best interest was top priority. Thank you for employing such kindhearted people. See you next time. Re: location on Blanding Blvd in Jacksonville, FL

Was highly recommended, went to the shop, spoke with Jason, and made an appointment for later…read more.... forward, had the VW cc diagnosed, repaired, he and his mechanics are very knowledgeable on Volkswagen and Audi, I made an appointment for my 80,000 mi. service, as I had always had my vehicle serviced at the VW dealership, which is of course very expensive, Wagen Werks (Jason) are fair on his prices, and knowledgeable, also stands by his repairs/ work. I highly recommend Wagen Werks if you need auto repairs or maintenance on your VW or Audi

Super nice people! Figured out why my brake lights didn't work. Come to find out Firestone put the…read morewrong lights in! It was nice how quickly Wagon Werks figured it out!

Ed & Andreas provided me with beyond stellar service. With Apprehension at a high--going to get…read moreservice on my vehicle being a single mom--I felt as though the gentleman at this establishment were professional, kind and exuded integrity. I had noticed a sound like A Jet following me as of late and it dawned on me that---ohhhhh shoooot!!! That's my SUV! I pulled up and asked a gentleman could he listen to the sound my Murano was making and tell me if it's something they could assist me with repairing in a timely fashion. (I had asked ChatGpt what it might be and it was described as being a signal my brakes needed to be replaced.) the kind gentleman, I would later learn was on his break when he obliged my request and drove around the parking lot to help me unbeknownst to me. Ed confirmed it was imperative I get them repaired rather than chance driving to St Augustine which is what I had planned that Saturday. Upon going inside Andreas checked me in and was the one to inform me I had time on my front but the back pads definitely needed replacement. This meant a tremendous hit because they didn't just run up my ticket. I'm so grateful--I was lead to stop at this location. They serviced my vehicle in a timely manner that allowed me time to still safely travel to St Augustine with my babygirl to see Night of Lights! Just wanted to give Ed and Andreas their flowers because this experience was top tier in my book.

We called they didn't have the tires we wanted so we had go with a more expensive set, we make an…read moreappointment for the next day at noon, we get there on time just to told they sold two of our tires another shop would have to bring them over we had to wait 4 hours. no offer of discount for the trouble

Simply adore this place. Love supporting a local family owned business and it has some weird…read morecalling to me from my late father who was a mechanic...they are honest and work quick. Pricing is reasonable and they are very communicative. Best shop around

My son dropped his car off on a Monday with the expectation it would be done by Thursday, when we…read morecalled Thursday they hadn't even looked at it. The person that answered the phone was highly disrespectful and said they had plenty of customers and we could take the car somewhere else. I'm a business owner and if I ran my business setting the wrong expectations and telling customers you don't matter, I'm positive I wouldn't be in business long. If your thinking about using Lee's Auto Service be prepared to be frustrated with timelines. I would AVOID!

We dropped our vehicle off early Monday morning and we're told we'd get a call when it was ready…read morefast forward almost 5 days no calls no communication aside from husband and I calling to try and find out what was going only to be told the same thing we are still running diagnostics on it that statement was repeated several times until we finally had enough and essentially demanded to know what was going on and when Ryan explained to me they were backed up with other jobs and they don't take appointments for this reason and went on to tell me several other reasons why our car hadn't even been diagnosed yet with an issue. Needless to say tomorrow is Friday and after waiting since Monday we are picking our car up because we can't afford to keep paying Uber to take us to medical appointments. Shame on you guys you should pay our Uber bills as it was never ever communicated to us that there would be a severe delay with our vehicle. Jennifer Rombalsk

John and Mark and the service technicians at this location were great to work with and kept me…read moreposted on the repairs needed on my 2015 Mazda 6. And most of us know that the cost of a new transmission is going to sting a bit. Let's just say, John made it sting less and was able to get my car going again where I feel like I am able to drive the distance with her and not worry. The guys here let me know up front how much it would be and fixed the issues in a timely and professional manner. Great customer service and I would not hesitate to bring my car back here in the future. Thank you, guys!

EXCELLENT! I highly recommend. Mark and Sean are honest, hardworking and solid. They were easy to…read morework with and very fast and a great value. I will be back many times in the future.

Super nice !!! Very charismatic over the phone,,, thanking me for my call and they provide free…read morecoffee