they are kind caring ,from the Doctors to the staff I have been going there for 30 years,was a…read morelittle worried when Dr Miller bought the practice,,,but he and his staff are terrific wouldn,t go any where else

We had the pleasure of visiting Macon County Veterinary Hospital under difficult circumstances. Our…read morebeloved pet of 14 years had suddenly developed problems with her eye while we were visiting family in Lafayette. Dr. Dingfelder was extraordinary. She obviously cares so much about animals, and she treated our pet with care and compassion. Unfortunately, the news wasn't good. Her finicky eating habits and eye problems were the result of a terminal diagnosis and there wasn't a lot of time left. Although we were shocked, we were prepared and couldn't have asked for more compassionate staff. They squeezed us in within minutes of my worried phone call and treated us like family from the moment we arrived. Personally, I have never met a more capable and professional vet. I wish I lived in the area just so I could have her as our vet! This place is 5 stars!

They helped us through the process of putting our dog to sleep after being diagnosed with chronic…read morekidney disease. All three veterinarians provided all the information we needed to make the sad decision. They were also very sympathetic after the fact and sent us a nice card that everyone in the office signed.

Well. Top to bottom, a great veterinary hospital. I would single out the doctors if they were the…read moreonly positive, but the whole staff, reception, techs, everybody are great!

We took our dog in for a scheduled surgery for a growth removal. I couldn't be happier with the…read moreresults. Dr Sam our veterinarian did an amazing job I highly recommend this vet clinic to anyone who is seeking a vet who pays attention to detail and puts the well being and health of the pet first they will not disappoint.

We had an amazing first experience, and plan on taking all of our animals here from now on. Great…read moreprices without compromising the level of care. Definitely worth the drive if you're in bg surrounding areas!

Love New Shackle The entire team is welcoming, helpful,…read moreknowledgeable, and won't tell you your furry friend needs an unnecessary procedure if they don't need it. Reasonably priced.

if I could give this place a -5 stars, I would. my cat was not feeling well. He had lost weight,…read morewas acting funny, and was just not right. So my sister too Cat, his name, here. Dr Lane did not do a thorough exam of my sweet boy...but he did diagnosis him with severe dehydration, severe blood loss, and parasites. Now my Cat spent the days outside, because it was beautiful and he couldn't control his bowels (yes Jp knew this) and got a few flea bites, was on current flea treatment. Mr Lane thought that was sufficient enough to diagnose my cat with SEVERE BLOOD LOSS DUE TO FLEA BITES. So he shoved a capstan down my LETHARGIC cats move and said, he should be better in 48 hours...WELL MY CAT WAS DEAD 48 HOURS LATER. Have you ever witnessed a cat dying? it was one of the most horrific things that I have ever witnessed. And then when I called to find out what happened... after i had to tell him numerous times MY CAT WAS A BOY NOT A GIRL...lets just say that he was a horribly MEAN MONSTER WHO HUNG UP ON ME! I wouldn't take a broken ant to this place. He saw someone he thought was of "lower class" and treated us as so...but I know how he treats his wealthy clients and they get a red carpet and everything is thorough. DR LANE KILLED MY CAT.

I have been bring my pets to Flatts for a couple of years now. My 16 year old terrier mix had…read morestopped eating and was lethargic. Figured he was dying from age. Was tested and labs show end stage renal failure. Recommendation was for a medication and appetite stimulant and to see how he did. 1 week later he was outside chasing a squirrel in the back yard. Now 60 days in and he acts like he did 5 years ago, running and eating and happy. I cannot say enough about how they have taken care of my 2 old dogs. Their quality of life has vastly improved and if I loose either one anytime soon I know they were treated as best as possible and given quality time in their remaining days thanks to the staff and veterinarians who have treated them!

We were treated well and the vet took his time with us to answer our questions and explain options…read morethat were financially pragmatic. Additionally, unnecessary tests were not even discussed; whereas, the last vet we went to would automatically need to do cultures and blood panels at the cost of hundreds of dollars. Instead, based on observation via the exam and the symptoms and behavior we described, we were given a prescription to try. This did the trick and the concerns have not only resolved; but it seems our dog is feeling better and is on the mend. The only cause of concern was aseptic techniques were not observed but when questioned the vet was quick to acknowledge and left the room to wash up and resolve the issue. Both my husband and I have medical backgrounds so we tend to be more concerned about blood borne pathogens than the average person so this may have been something most people would not be concerned with or have noticed. Nevertheless, we still highly recommend this practice as affordable, knowledgeable and more importantly as one that does not view the owners as just a way to charge more for tests than is necessary. Being given options with informed information to make decisions from a financial perspective that is in line with our budget without being made to feel uncomfortable was a pleasant and unexpected surprise. Many thanks to Flatt Veterinary Clinic for the care and treatment of our fur baby.

Dr Fink is amazing. He has a couple of techs that work with him and they are wonderful and so sweet…read moreto my dogs. Dr Fink is taking care of my dogs not trying to sell me something. Highly recommend this hospital and Carla will get you set up. I'm a big fan!

I am leaving this review after a deeply distressing experience that other pet owners deserve to be…read moreaware of. Earlier the same morning, White House Animal Clinic examined my cat and charged nearly $700, treating his condition as an upper respiratory infection. That evening, his condition worsened into respiratory distress, and I called the clinic seeking urgent guidance. I explained that we had already been seen that morning and that we did not have the funds for a specialty emergency hospital in Nashville. I was first told to take him there anyway. When I said this was not financially possible and asked what options existed locally, I was advised to bring him in so they could euthanize him. This recommendation was made over the phone, without discussion of stabilization, without referral to a closer clinic with oxygen support, and without exploration of alternatives. When I questioned how euthanasia could be suggested under these circumstances, the recommendation was simply repeated. For context, we sought care elsewhere. My cat received oxygen, IV fluids, and fever management. Further evaluation showed the issue was not simply an upper respiratory infection, but involved a bite wound, FIV, and a dangerously high fever. He survived the night and is now recovering at home. I understand that medicine is complex. What I cannot accept is the way this emergency was handled -- without compassion, without options, and without appropriate referral after significant same-day charges.

I am so grateful to the staff at Village Vet, especially Dr. Lynch for making my cat's health the…read moretop priority! I brought my cat in for a suspicious lump that turned out to be cancer. Today Dr. Lynch did everything in her ability to care for my baby! She did a fantastic job with communicating the details of the surgery and the tumor removal. She had even mentioned the other day how she was doing more research to be sure the surgery went the best it could. My cat came home same day and is wanting to be more active than I anticipated, as well as eating and drinking. Both the vet and the woman at the front desk were telling me they love my cat. I am forever grateful for their care and dedication to excellence.

I could not have been more happy with village Veterinary! My dog had a cut on his leg that…read morerequired stitches and we learned that the vet who we had been using for 5 years doesn't sedate dogs over 50 pounds. This was very surprising news to us because our 53 pound golden doodle had being going there since the day we brought him home. Village vet was able to get us in and take great care of our dog. They collected his records from the previous vet and we will be their patients going forward!

dr mason did hip surgery on one of my cats ; he and that office are the best ! it's as if he had…read morenever had surgery ; it's been 6 months and he's great ! one of the male techs was so nice and explained everything post op and carried him to my car. i also think their prices are the most reasonable!

Kind, professional and very accommodating! Reasonable prices. I really have nothing but the best…read morethings to say about them! I've lived in 3 states and these are some of the most competent, kind and personable people I've taken my pets to.

A few issues, but I must say the owner is very nice and responds to all comments and concerns.read more

The website looks nothing like where I saw the dogs were boarded. I walked in where they were, very…read moresmall area for these dogs. Even the one I picked up. The German Shepherd I saw was clearly distressed. Not used to be in such a small area. The owner of Hilltop should show everywhere. The pics on the Website show big kennels not the small ones. When I picked up my dog, they rushed me to leave. I needed vet papers that was there. Still waiting for them. Please think about it before you leave your fur kids there. I do not recommend them at all. Kathy the owner is very sweet, she needs larger kennels for all the dogs. Even if you ask for a tour they won't show you the area I was in. You wouldn't leave your pet. Do your homework ask your vet. Take a full tour open doors really look around. I just walked in where dogs were. They didn't invite me in. Please be a good pet parent.

so happy we chose Lebanon Animal Hospital for our dogs. The team at the hospital are so incredibly…read morehelpful and knowledgable. we are very pleased with the care we are receiving.

Took my dog there for a very specialized x-ray and oral extraction. Lebanon Animal Hospital was the…read moreonly doctor in a large region that had the specialized oral Xray equipment. Needed to rule out some other issues from when he was kenneled prior to us owning our baby. The staff was not as personable as I've gotten used to here in Lebanon, the doctor seemed competent BUT the price was outrageous. Could I have shopped around for a better price? Sure. But we didn't have time as our pup was in pain. Post surgery my pup came home with a nasty sounding cough - think elephant seal mating call. When i mentioned that at our post of visit - the doctor suggested a full blood/virus panel starting at $350. Hard pass. It took three phone calls to the office abs a reminder email to obtain copies of the X-rays and record of surgeries for my regular vet office. - unacceptable. Went back to our regular vet and asked if he needed that blood panel etc - honestly no, was the answer. Pup is fully vaccinated, kennel cough, bordatella, flu etc. pup still has the cough THREE MONTHS LATER. In summary - the last time I spent they much at a veterinary office I was in Newport Beach, CA at an office on with an ocean view and was offered a glass of Chardonnay as I waited for my pup. Won't be back