I've always had a good experience here, and have mainly come for oil changes and smaller…read moremaintenance items on a few different cars. A more complicated problem with my car + an especially great experience at this shop left me wanting to leave a review! I started having some very common water pump and vacuum system problems with my beloved 718 Cayman S a few weeks ago - these are well documented issues with the car, but can be very difficult to diagnose and truly fix. When I first started having problems, I decided to go to another shop in the area to get a diagnosis to figure out what was going on. That shop gave me a lot of stress and very little confidence that we would get the issues sorted any time soon, so I decided to come here and met with Amir. Again, the vacuum issues on a 718 especially can be a bit complicated to diagnose. From the moment I started working through these issues with Amir, he was very good on communication, transparency, and did not in any way run up a bill of other random things just to try to get more money. He sent me photos every step of the way of what was being done to my car, communicated on parts coming in, etc - I felt very comfortable having my car there. When Porsche took longer than they had promised us to get a part in, Amir made the wait much easier by helping me out with a rental. The car was driving beautifully after I picked it up, but I ended up with a fault code again and I had to come back in - I don't fault Amir/the shop for this at all, 718 vacuum issues can be very complicated and oftentimes there is no "issue" left other than a ghost code. The experience of coming back here to diagnose why this code came back actually solidified my confidence in this shop - they were once again extremely transparent and very considerate in making my second visit quick and painless. My car is in phenomenal shape, and I saved a good amount of money (and headache) compared to what I was quoted at another spot down the street. Thank you Amir!

I had a very disappointing experience at this shop. I was charged $767 for what should have been…read morebasic maintenance: an oil change, brake fluid flush, engine air filters (2), a cabin air filter, wiper blades, and a drain plug. After reviewing everything, I feel like I was heavily upsold on services and parts that either weren't urgently needed or could have been done at a much more reasonable price elsewhere. For example, my vehicle wasn't even due for an oil change yet based on my mileage history. I actually wanted to see if they would be honest about it, but instead I was still sold the service. What really bothered me is that the business promotes honesty and transparency, but my experience felt like the opposite. I didn't feel properly informed or given options -- just pressured into agreeing to expensive add-ons. If you have money to blow, then by all means go to this shop. I originally checked Google reviews and saw mostly positive feedback, which is why I chose this place. But after my experience, I went on Yelp and found multiple reviews describing very similar situations to mine. I strongly recommend getting a second opinion before agreeing to any services here. Unfortunately, I won't be returning.

Tamir was the best, was seeking a car last minute for work to survive film making in Hollywood…read more.. found this gem, and Tamir got me a great deal, under Kelly Blue Book; Tamir is the one to call, thank you Monza Cars!

Cars have lots of issues virtually, sun damage paint cracked dashboards, missijg trim pieces. These…read moreare definitely not Concours material and certainly not garage kept.

Purchased my first car from Shane. He's very knowledgeable and kind. The cars are accepted in great…read morecondition-- almost like new. He will fix any issues with your car. He has many great connections as well. You WILL drive out the lot with a car! I am grateful for Shane's Cars.

Shane's is a great place to shop for cars. My mom bought 2 cars and my uncle bought one as well…read more Very quick and easy business. The owner is a very nice and respectable man as well. He will truly try everything he can to get you into a car. P.S. Don't arm wrestle him. You'll always lose

I purchased my Cadillac Optiq from Ellie Keller at Casa de Cadillac, and the experience was…read moreoutstanding from start to finish. Ellie goes above and beyond. She's knowledgeable, easy to work with, and genuinely makes the process smooth. If you're buying, definitely go with Ellie!

Another amazing experience at Casa De Cadillac. I was hesitant to lease an electric vehicle but…read moreafter my test drive with Mariola.. I was sold. And charging from home or finding a charge station is easier than I imagined. From start to finish the process was thorough and I asked a ton of questions. This is, I believe, my 5th Cadillac now from Casa. Working with everyone from Jose and Mariola during the sale process to Michael at closing and Erica for any service needs along with Eric and Juan... they all make an overwhelming process so easy which is why I continue to come back to Casa de Cadillac. So happy with my new Lyriq!!!! Thank

Helped my son buy a car from them. I called and dealt with lots of other dealers and they were the…read moreonly ones that were honest about everything. The price was over $1000 less than anyone else on a comparable car. We drove an hour and a half to get there and the car was ready to test drive. After a 20 minute drive we decided to buy the car and because we were paying by check we were out of there in less than 30 minutes. That was the fastest car purchase I have ever made. The car looks in flawless shape and they not only showed us the Carfax, they showed us another more detailed report showing clear title and no accidents or damage. I liked that all the people there worked together to speed up the process. Again, we bought a car in less than an hour. I would highly recommend this dealership.

I honestly don't know who is writing all these negative reviews or why, but my personal experience…read morewith this company has been nothing but positive. I have been buying cars from these guys for seven years, and during that time I have purchased three vehicles from them. They are truly the best people I've ever dealt with when it comes to buying a car. Everything is always honest, fast, and straightforward, with no hidden issues or unpleasant surprises. The entire process is clean, transparent, and efficient every single time. Whenever I tried purchasing a car elsewhere, I constantly ran into strange and unnecessary problems--sometimes small, sometimes major. That has never happened here. That's why I confidently recommend dealing only with these guys. They are always willing to help with any questions, explain everything clearly, and genuinely care about their customers. You will never be misled or taken advantage of here.

We had an amazing experience at Keyes Mercedes-Benz. Earlier this year, we purchased a…read moreMercedes-Benz C300 for my mom, and the process was smooth from start to finish. We had previously come here to purchase a Mercedes Sprinter van, so when it was time for my mom to get a new car, we knew we wanted to return. Compared to other dealerships in the Valley, the experience at Keyes stood out. Haley, our sales representative, was incredibly helpful throughout the process. Although she was relatively new, she was attentive, knowledgeable, and made sure we felt comfortable every step of the way. Victor in finance made everything straightforward and efficient, and Daniel was fantastic in helping us finalize the deal. We've also worked with Ilan in the past when purchasing the Sprinter van, and he has always been great to work with as well. Overall, this dealership consistently provides excellent customer service and a welcoming experience. Highly recommend!

I'm updating my previous review to reflect our most recent experience with Keys European Mercedes…read morein Van Nuys. After my earlier complaints, Charles T (business manager) responded publicly and stated that Ferri Garcia from customer relations would be reaching out to help resolve our issue. Based on that response, we expected some level of follow-through. Unfortunately, that has not happened. We have made multiple attempts to contact Ferri Garcia and the dealership since then, and have received no response at all. No calls, no emails, no updates. This is regarding a $1,200 gap insurance refund that we've been trying to resolve since December 2025. It is now March 2026, and we are still being ignored. It's extremely frustrating to see a public response that suggests help is coming, only to be completely ghosted afterward. At this point, it feels like the response was made just for appearances rather than to actually resolve the issue. We are still waiting for someone anyone from Keys European Mercedes to take responsibility and follow through.

Lio is amazing, highly recommend! Let us really take our time and was very helpful, knowledgeable…read moreand honest.

THE SERVICE HERE IS THE WORST…read more When you call about needing service, the associates mislead you or intentionally leave out details like how long anything will take. Probably because even just an evaluation of the car's problem will take multiple days and the repair itself will take weeks. They tell you NONE OF THIS upfront. The associates are also the opposite of helpful or warm. They all make you seem like an asshole for asking questions. You also get different answers depending on who you ask, on topics ranging from what's covered to what things cost. Maybe the place is just way too overwhelmed and needs more employees and space. But the last time I almost got work there, I was told it would they would need my family's minivan for at least a few days if not weeks to fix one middle row seat that wasn't locking into place. Fed up (and having lost the car to them for weeks before), I left before the evaluation and instead went to Olive Auto in Burbank. Fixed up in a matter of hours. Never again with this terrible operation.

10/10 experience here hovik and Rohan are the best. Willing to work with you to fit your needsread more

Was looking for a very specific car i wanted and got quotes back from multiple dealers. Not only…read moredid these guys matched the lowest quote j got from others. They beat it with lower out the door price, lower apr and little more on my trade in. They texted me the quote and i showed up the next day. No games, straight forward, signed the paperwork and took the car home. Very straight forward and super easy to deal with. I would go back to these guys again if i look for another Acura in the future. Yestin was my sales guy, awesome guy

Many thanks to Nadiya for help in purchasing 2 cars, full support in transactions and help even on…read moreher days off.

Nadiya deserves not only 5 but 10. I have been buying cars…read moreall my life, never came across someone so thorough. she answered every question I had, even on her days off. she responded within minutes. This is my first Tesla, so I was nervous about the process. she took care of me from A to Z. Service she provided is exemplary! She needs to be in a management position. So she can teach others how do it right. Thank you Nadiya! (probably if it wasn't for her, I wouldnt have gotten the tesla)

The entire process was smooth as silk. I worked with Sam who helped me get a great lease for a…read more2026 VW Atlas SE. Zero money down! Just license, fees, and first month's payment DAS (due at signing). I started the process on Sunday afternoon when they were closed and went to the dealership on the following Saturday to pick up the car. This was the most stress free car buying experience of all time for me. Once I told Sam about the make, model, and trim I wanted with no add-ons, he went to work getting me the best quote. There was a dealer that quoted $13 more than the first dealer and Sam tried to get the dealer to come down in price to match the first offer. He didn't so we went with the first dealer to lock in a low monthly payment plus tax. None of that "cap cost reduction" nonsense you see in the car dealer ads that fool you into thinking you got a deal. You are just prepaying the lease and lowering your monthly payments. The deal that Sam got me was low selling price for the car, standard residual (set by the bank), lease rebate, zero upsell. In fact, I just dealt with Sam 100% of the time. I got the contract emailed to me to sign. Sam met me at the dealership to sign a couple of DMV forms. I wrote the check to the dealership, then Sam drove the car out to the pick up area. ZERO CONTACT WITH ANYONE AT THE VW DEALERSHIP! No games at the finance desk, no wasted time going back and forth, honest selling price of car, and standard money rate with the lease. Sam basically shielded me from all the high pressure sales tactic and made sure I got the best deal. Do yourself a favor and hire a professional like Sam to battle the dealership. This was truly and EZ experience and there was no fee or bill from Sam.

How do I love this group? Let me count the ways!…read more DEDICATION & GUIDANCE: I worked with Gary who worked really hard to find the vehicle I wanted and helped we figure out what was within my budget. He searched high! He searched low, and although we didn't get the vehicle in the color that I wanted, we found the vehicle I wanted! COMMUNICATION: Garry was outstanding at taking all of my calls and text messages and always replying to me even when he was busy with other customers he would always let me know he would get back to me and he did! Tips to the buyer or leaser: I strongly recommend women using this Auto Group broker. They are exceptional at understanding the needs and having multiple conversations until you are able to figure out which vehicle you want versus what you actually need. As this was my first time leasing a brand new car Garry helped to organize the structure of how to go about getting the vehicle. I think the only thing I would've liked that did not happen is that he would've been able to actually go down with me to get the car at the dealership in Culver City. Typically how it works is you do everything online! Garry does all the heavy lifting and negotiating and getting it down to a price that is within your budget or finding you a vehicle or having you wait until the time is right. Please feel free to send questions if you have any I would be happy to answer them about EZ Auto Group and especially Gary. He is an exceptional young man with extreme patience, and a wonderful sense of humor. You will not be sorry working with them!