Alex was once again able to provide same-day service and quickly resolved the issue I just had…read more Back in 2022, I had called him for an even more urgent and bigger problem and he quickly delivered and got everything fixed. After today's service, I had some technical questions for future reference and he thoroughly talked me through everything. He's very personable and does good work and I'm very grateful he could get this resolved today.

I usually have great luck finding home service pros on Yelp but unfortunately my experience with…read moreAlex & Alex electrical was disappointing. Scheduling with them initially was a little confusing - first we were messaging through Yelp, then text, then they sent me to their website. They were communicative but I never knew which channel to reach out to first. They did come out quickly which was appreciated. The first two gentleman that came to replace my fan and fix my ceiling light were not great. They would look at something, and then disappear and call someone and be on the phone with someone while they were looking at the fan or light fixture, almost like they were calling someone and asking them what they should do. Shouldn't they know? They were at my house for HOURS. WAY longer than I think they should have been. They would just look at the light fixture and talk to each other for like 5 minutes, then step out to make a phone call, then come back and start working on it. Over and over and over. They took a brand new fan out of the box and replaced it, but it wobbled like crazy (turns out they just didn't put the fan together really well because the second guys that came back made it much better). When they replaced my dimmer switch and celiing light, it looked AWFUL. Wasn't flush to the ceiling at all. They told me just to patch it, but this clearly needed more than a patch! I couldn't believe they just left it like that. I called and told them I was unhappy with their work, and they offered to come back and fix it. The second guys that came back were in and out so fast. They fixed the light and it looks perfect, just as it should. Clearly the first guys that came out had no idea what they were doing. Disappointed to have had a less than stellar experience, considering how highly reviewed they are. It must depend on what service folks you have come out to actually do the work.

We had a great experience working with Vasilii. He helped us set up the electrical for a car…read morecharger for our plug-in hybrid and also installed the power for our new dryer. He was very responsive and easy to communicate with over text. In person, he took the time to explain what he was doing and educate me throughout the process, which I really appreciated. He was clear, patient, knowledgeable, and never made anything feel confusing. His pricing was also very reasonable. I would definitely recommend Vasilii to anyone looking for a reliable electrician who communicates well and does quality work.

Fixed a couple of electrical outlet issues that needed replacing…read more Very prompt response. Great communicator. Got the job done in one shot.

1) Huge amount of lightbulbs , all different types, styles and shapes…read more 2) Fast and friendly staff. We needed an extra very large light bulb for a dinning room fixture. They're always fast, and excellent, and tons of light bulbs.

Previous reviews beat me to the punch. Great customer service is everything. I have been…read morefrequenting this business for years and years and each time the selection and service is second to none. I learned tonight that 2 longtime employees have purchased the store. I am confident George and his partner will continue this tradition. Come on Santa Monica. Go support this neighborhood staple.

I brought in a lamp that shorted out and Carlos was very helpful and fixed it for a fair price. So…read morehappy I didn't need to throw my floor lamp away!

They fixed my antique table lamp and replaced bulb with softer non cancerous one. Carlos is lovely…read more Recommend 100%

I've been buying at this location for over a decade since I renovated my first home in Jan 2015…read more I've never met Ms. Ada (wears glasses), but I walked in this morning simply to ask for help to order something online. I understand they couldn't do it, and that's fine, but the rude and snappy tone was insanely uncalled for. She also made up a LIE that a previous worker I asked for and worked with just 2 years ago hadn't been there for "over 20 years", when she herself has only been working there for 10years. She did this in front of multiple people, which is so unprofessional. I'm not sure what kind of morning she had but it was uncalled for and the most ridiculous customer service I've ever experienced. This encounter will be the end of my visits to Lamp Plus. I hope it was worth it.

Great store with accessories galore! Went in for a lamp and came out with a Buddah and more! Ada…read morethe saleswoman gives outstanding customer service!

Gary helped install a new bathroom door for me and I couldn't be happier with his work. He was…read moreresponsive, quick to provide a quote, helped me order the right door, and had it installed within a week. Super efficient and did a great job.

Gary showed up when he said, looked at the job, went and bought the materials needed, and completed…read morethe project (new door threshold) better than expected. Came back when the door seemed to be binding and fixed without any issues. I would recommend highly and will reach out again when I need more when done.

Ordered brass handles for kitchen cabinets. Looks great and just installed. Helpful staff in…read moredescribing the various finishes and received delivery (there is a separate shipping charge) as the handles came in multiple dates requiring us to pick up at the store. Still waiting for our light fixture. Light fixture is taking over a month to ship out.

Rude, unhelpful staff who cared more about continuing their conversations with each other than…read moreassisting customers. I did not appreciate being made to feel like I was inconveniencing the sales associates by asking them to do their jobs.

Luis and Adan did great work. Communication with Nathan the owner was also splendid. Will…read moredefinitely call them again next time we need electrician services.

I hired Madison Electric in September 2022 to install an EV charger. Communication and the work…read morequality was great, I have no complaints. The cost quoted included labor and parts. I also have a new build construction home with the wires pre wired so the actual work was not difficult at all. However (which I didn't know at the time), the Nema 14-50 plug that they bought at Home Depot and installed is not commercial grade (ie. Rated for EV charger use). It was a $15 plug and I only realized that when I want to use the EVSE charger at the maximum intended 40 amps, the socket would get extremely hot to the touch. I was worried about it melting (as you can google similiar stories) so I have been charging the car at only 20 amps max because I didn't want to spend more money on fixing the issue. 20 amps is fine and I can get a full charge overnight, it just takes longer since it's a slow charge. I'm finally posting this because I'm using the charger very frequently now (since I had free public charging for my EV which ended so now I have to charge at home) and I do wish my nema 14-50 plug was a heavy duty one so I can use the max amps of my juicebox. I didn't know then since I was a new EV owner so I want to make sure that other EV owners are aware and advocate for themselves/double check the work to make sure your house is safe!

So thankful I found Premier LED lighting, Kevin and Michael were so helpful.. they have all the…read morelight solutions for my remodel.. I love that I only have to go to one place to fill my lightning needs.. from LED strips, channels to hide them and all other custom light solutions!!

Great selection, super friendly service. Good design ideas and very accommodating. Lots of…read moreparking in the rear.

Business owner just called me out of the blue threatening to put a lien on my house if I did not…read morepay for materials she supplied to an electrician who worked on my house last year. Needless to say I have never heard of or dealt with Rina or Alex Lighting and I already paid the electrician. I might have been sympathetic to her plight if she didn't start the conversation with -I'm going to put a lien on your house if you don't...- this was followed up by saying it was common in her industry to do this.... how many liens has she attempted to place!!!!

Staff was very unprofessional and faulty products clearly resealed/used.read more