They need to improve their customer service; I asked questions but got no answers--I don't think…read moreshe even knows what she's doing. I wanted to ask about a few things, but she didn't even speak English well--she kept saying "eyelaces" instead of "eyelashes." On top of that, they didn't have change. I wanted to get a brow tint, but she told me it wouldn't last--she said two weeks. If they don't want to make sales, they shouldn't even open.

Walked in and stood in front of them. Was ignored the whole time. Horrible customer service…read more Decided to just walk out

I had my full glam hair & makeup done by Omar...and OMG let me tell you how AMAZING he is!!!!! Such…read moregreat energy!!!! You will immediately LOVE him & his work....perfection!!!! He was so warm and welcoming and I instantly knew he would be my go to makeup artist here in Dallas. Seriously he is so adorable and positive and TALENTED!!!! True artist who knows his craft!!! I cannot wait to come back again. You wont be disappointed. I left feeling sooo beautiful

To say I am disappointed would be an understatement. I really hope this was an "off" day and this…read moreis not something that occurs constantly. I am such a big fan of Jake and recently listened to a podcast in where she talks about striving to provide the best customer experience. Her team failed to live up to that promise. I think it may have been a lack of communication issue. I really do hope that's all it was. I scheduled a make up appointment the day of. I called the location and confirmed date and time. I live an hour away and was looking forward to being glammed up at The Body Labb with a MUA I had heard/seen so many great things about. I arrive to my appointment right on time. I had called ahead to advise them I would be maybe 3 minutes late and the young lady who answered the phone was so polite and said to not worry about it. So there was notification of me still planning on arriving to said appointment. No one greets me and the MUA I booked with had someone in the chair. I assumed maybe that appointment was late and it was about to finish up. I don't know anything about make up so I could not determine if it was half way in or almost done. After 35 minutes of waiting I finally said I was such time appointment and asked the MUA if i had some time to run to the store to grab something to drink. The MUA states yes. I go and purchase the drink only to come back and have the MUA tell me they are feeling ill and cannot take care of me. This is 45 minutes after my scheduled time. The person offered to have the other MUA work on me but that person had a few people there. I felt like if I accepted I would be an inconvenience and I would also be pushing my upcoming plans even more behind. My original person apologized and offered a discount for the next time I book and was very polite. I would've really appreciated a phone call to cancel the appointment if the person was feeling ill. I was there for 50 minutes total with no idea that my appointment would not take place. I could've tried getting in somewhere else. I declined the offer of the other MUA taking care of me because at that point I felt that i would be pushing my plans back even more. When I called to advise them on the probability of being late, I would've appreciated them to tell me that the appointment was canceled due to illness. I would've been understanding of that even if I was already close by. Maybe the MUA didn't relay the message of leaving for the day to the young lady who answered the phone. I hope this never happens to anyone else and this simply was an off day.

Very professional and friendly staff. Lots of cosmetic services. Good waxing. Chrstie and…read moreCeleste are very good. Easy to book online or over the phone. Good value

Just don't come here . If you do , don't buy a membership. You need to continue to pay for 30 days…read more(which ends up being two monthly treatments if you cancel after the day you were charged) and then they do not tell you that you need to use your credit within a certain time frame before they take it all. Lost several hundred dollars in credit that I was planning to use for products around the holidays . Go anywhere else . Why would you take away credit , absolutely ridiculous. Tell people when they cancel a membership , don't just say "it was in the contract" you signed several years ago ...

Rosie microbladed my brows. I had the first session as well as the follow-up touch up visit. After…read moremy brows healed, one of my brow ends didn't have much ink on it so I tried to contact her to look at them to fix the issue. She gave me an appointment time which I could not make and I continued to contact her weekly to see if I could get another time. She didn't make much effort to communicate if she could put me on her schedule. A month went by and I decided to reach out one last time and her response implied that I couldn't make the effort to come to the appointment she gave me the first time. I regret paying for a service that I wasn't completely satisfied with. I had more significance being a new client because I paid a few hundred dollars. Unfortunately, returning clients with issues aren't important because she already got her money for the initial service. *** My appointment was important for me to keep but emergencies happen in life and I had to reach out last minute to cancel instead of not showing up without any notice so please don't accuse me of not being able to keep my appointments. Instead of trying to help reach a resolution with a client, you continue to comment defensively. Unfortunately this client relationship didn't work out and I have the right to post a review about it wherever it may be. You keep on posting responses as if I'm wanting to have a battle of words with you. I find it interesting that you made sure to advertise yourself instead of making amends with this situation.****

I was initially referred here for brow waxes a few years ago. I had done threading for so long and…read moremy brows were in dire need of love and I found that with Rosie and Debbie. I did step out of my comfort zone and had microblading done with Rosie. I haven't looked back and have had my yearly retouches a few times now. I also get my lashes done with Rosie and if she is not available both Debbie and Dalia do Awesome! I recommend the shop to everyone I know!

Been seeing Anna for 10 years and hands down there is no one like here in the state. I drive…read morespecially 4hrs just to get therapy from her and it's definitely worth it! If your an athlete or a person on your feet lot of the time definitely check her out and after your first visit you definitely will go back!!!

Ana and her staff are amazing. Stephanie always gives a very much needed relaxing massage.read more

I am so glad I took a chance and booked with Valaria--honestly, my face has been glowing like it…read morejust got promoted. The facial was next-level amazing. I could feel every single product she applied (in the best way), and she took the time to explain what each one did--so not only did my skin feel pampered, but I felt like I was earning a mini skincare degree at the same time. By the end, I looked like I had a built-in ring light following me around. The ambiance? Total spa goals. The music was perfectly chill--like the playlist your skin would make if it had a Spotify account. Valaria doesn't just stop at facials, either. She's got the whole beauty menu going: natural lashes (cashmere and silk, because your lashes deserve luxury), waxing, brow tinting and shaping, and a whole buffet of skin therapy options. And if you're a lash lover, she even offers monthly packages with touch-ups--basically a lash subscription service. Yes, please. This place is a total gem, and I'm already plotting my return. 10/10 would let Valaria touch my face again.

Great friendly service in a completely comfortable atmosphere. Good looking decor. This is my place…read morefor lashes.

Sarah is the best. I get Brazilians and brows done by her and she is super quick and efficient…read more I've recommended all my friends to go to her because I always get compliments on my brows!! Must go!

I've been coming here for about 2-2.5 years, and unfortunately my experience has been pretty…read moreinconsistent. I typically saw Emily, who was okay, but I was never fully satisfied with my results. I often dealt with bumps afterward, which made me question the technique and overall quality of the service. For the price, especially with the membership, I just don't feel like the results match what you're paying for. After giving it plenty of time and multiple chances, I expected better consistency and smoother outcomes. Overall, I'd recommend saving your money and exploring other options.