I was recommended to go here from firestone for a grinding noise. Instead of taking advantage of me…read morefor not knowing any better; they tested my vehicle- found I was almost out of oil, filled my car with 3 qts and didn't charge me for the oil or the services. Amazing people, good family, passing kindness forward! 10/10 recommended! Support local business.

Terrible experience .. polite staff but they told me I needed a new or rebuilt transmission on my…read more2006 Land Rover at the cost of about $6000.00 I've had this truck since pretty much new and impeccably looked after it .. I went for a second opinion .. Turns out I had a slow fluid leak ... I did not need a transmission and all it cost me with the cost of the fluid.I was also told it look like the fluid level had not even been checked .. always get a second opinion ...

Joey and staff were great help. Had oil leak and thermostat replaced on my 2018 Jeep Sahara. Very…read morewell priced. Will use them again. I brought my vehicle over from S.C. to have them fix it. Thanks again Terri

Honest, reliable and reasonable! Ask for Joey you won't be disappointed. He has serviced 3 cars for…read moreme.

Got an estimate over $3600 (includes $203 diagnostic) to fix a ton of issues on my 2008 Tundra…read morelosing engine power. Took it to Mitchell's Automotive off Route 17 to Savannah for a second opinion. They stated it was just a rodent that chewed through a wiring harness and it cost me $289 including the diagnostic!! I really try not to leave bad reviews, but these gentlemen need to understand our economy AFTER COVID.

Excellent. Pat works with you to get it done right and great price. Excellent pricing and great…read morework Professionalism all the way around

I was in here yesterday for service on my 2025 Chevrolet Trax. This is my second visit I have free…read moreoil changes and tire rotations the first time there was no charge and yesterday they charged me 136.00 I asked why and they said that I purchased my car from Dan vaden they would not cover this​. No one ever told me that I had to go to the dealership i purchased it. But I feel that they should have explained this before they did the service. I am on social security income and because the first one was free I thought this was part of my contract. Very bad lack of communication I feel because I am old that I was taken advantage of. I know that I will never go here ever again.

I've been dealing with this dealership for nearly 5 years simply because it is close to my house…read more Everytime I go in for a scheduled appointment for anything on my truck, the time it takes to complete anything is extremely long and no updates are given on the vehicle. Latest issues with my truck have been high vibrations at 65 mph and above and a leaking rear glass. I took it in for the vibration issues and they "performed a balance." I still have high vibrations and now it vibrates at anything about 55 mph. I took it in for my rear glass leaking. They took 2 days to "discover" my leak when I tried to show a service advisor exactly where my 4 leaks were coming from and she did not come and look at it. They charged me $500 for a new glass and I had to bring the truck back at a later date to get it installed. After bringing back to get glass replaced, I was charged $300 for the labor to install it, they left the old glass in the bed of my truck, and 4 days later morning dew is still leaking from the new rear glass into my headliner and rear seat. I have no confidence in the abilities of any technicians at this dealership to fix vehicles or service advisors to relay customer discrepancies for technicians to fix them. There is a lack of quality within this dealership. I will drive my truck to California for an oil change before I bring my truck here again. I'm also confident that my next vehicle will not be a product of GM.

Positive - Lincoln Sales Department. Professional, friendly, and HELPFUL…read more Negative - several basic customer service principles and Lincoln service department. 1. Inability to communicate with Lincoln customer, 2) Inability to honestly communicate with Lincoln customer, 3) Problematic oversight of service for customers Lincolns. We dropped our Lincoln off for simple routine service late September. Our Lincoln sat on the OC Welch lot for ten-days with zero service completed. No one from the dealership has explained why that occurred. We asked for three service items (through their on-line service portal) 1) burned out front door speaker, 2) oil service, and 3) tire rotation. Communication issues - I emailed the son of the owner in mid-September for his assistance with our Lincoln service. He never replied to my email. I then emailed the owner who did respond and assist - thank you. I had to call each week to find out the status of the service. I called twice the second week because no one responded to my vmail the previous day. One of the unprofessional issues was when the service tech called me final day. His tone was arrogant and he was dishonest about the service issues. Unacceptable. Bottom line - OC Welch Lincoln service department jerked us around so much they lost not only a continuing service customer but also a new Lincoln sale.

I had a great experience at O.C. Welch Ford! From the moment I arrived, the staff was friendly,…read moreprofessional, and attentive. The service department kept me informed throughout the process and made sure everything was handled quickly and correctly. What really stood out was how honest and transparent everyone was--no surprises, no pressure, just straightforward communication. It's rare these days to find a dealership that genuinely values customer satisfaction, but O.C. Welch Ford absolutely does. I'll definitely be coming back for my next service and future vehicle purchases. Highly recommend this team to anyone looking for a smooth, stress-free dealership experience!

My husband took his car to Autosport to have the timing and water pump fixed. Kyle damaged the…read moreengine now we need a need a new engine. he isn't trustworthy and while we were there another customer came back to complain about the service he did to their car. And Kyle pulled out a gun. if you want to keep you car go to any place other than this one.

The most unprofessional, mouth breather I have ever spoken to in regards to business. The "expert"…read moreI spoke to made an assumption which helped me out. It allows me to make a on the spot decision to not bring my car to their location. Which probably saved me a headache or two. The person I spoke to put off the vibe of a money peddler. I wouldn't trust sending a hot wheel toy car there. Save yourself time, money , and aggravation and just go somewhere of quality because this place definitely lacking quality. Kyle, good luck with that approach when dealing with customers. You have much to learn youngster.