This is a family oriented place of business...I drive a nice distance to be taken care of properly…read morehere and because of the way business is conducted I don't mind driving ...Carlos is the bomb also he works with you and make sure you're satisfied!

The staff is extremely friendly and professional. Went in for a cleaning which was very thorough. I…read moreended up needing a filling which was scheduled quickly. This went very smoothly and the office called to check the next day. Overall, great customer service!

I had a deep cleaning today and I know since it's been a while it would be a lot of work. Isis did…read moremy cleaning and she was very thorough but also worked very hard to make sure I got great quality service that took almost 3 hours to do. Everybody I encountered there is so nice and I would recommend this dental office to anybody.

They are amazing here! Got my braces done here and they gave a realistic time frame. They always…read moremade sure I knew what was going on and what the next appointment would be like. Everyone is super nice and gentle with their work. I love my new smile and always recommending this place to others!

John was awesome explaining the trt plan. He was very thorough and really cared for meread more

The level of UNPROFESSIONALISM is unmatched I have NEVER experienced anything like this in my…read moreentire life. I set up to receive treatment, Invisalign, took the scans/pictures and set up my follow-up appointment to begin treatment. I called them the day of my appointment to see if I could get an early appointment only to find out my appointment had been canceled. I inquired as to why my appointment was canceled and was told they were unable to confirm that I got the previously scheduled work needed completed. I ensured the receptionist that the treatment had been completed. She then stated she had to call and confirm with my dentist office. I then thought, well if that is the protocol why didn't/hasn't that already taken place, but no worries let's move forward. The receptionist verifies treatment has been completed and schedules my appointment for the following day. Today, I take off from work arrive early for my appointment only to be told "We can't start your treatment today". Why can't treatment be started, you may ask, THEY NEVER ORDER THE INITIAL TRAYS! Is that a huge issue not really, HOWEVER the amount of time it takes for the trays to be produced is WEEKS. They had all the information and payment, might I add, to send for the trays to be created and be available to start treatment TODAY. Did they know yesterday that trays were not there? I'm sure. Did they know when I called the office this morning that the trays weren't available? Absolutely! Did they know when I arrived that the trays weren't available? You guessed it, they did. Why waste someone's time as if any of us have time to waste. Needless to say, Paige Orthodontics is not helping me smile with confidence and I am highly disgusted in the manner that I was treated well in the case of treatment, I guess, not treated.

Extremely thorough and exceptional customer service. I started my Invisalign journey in November…read more2019 and I'm scheduled to pick up my retainer this week. Dr. Paige and his staff patiently answered my questions and kindly addressed every concern I had along the way. The office environment is very fun (they have old skool arcade games!) and is a great place for young and "old" kids to get orthodontic treatment. Dr. Paige is very warm and friendly and his staff is on top of everything. They ensured that I was happy with my teeth. I really enjoyed my treatment, and I love my new smile! I highly recommend Paige Orthodontics.

Poor customer service. The office wouldn't pick up the phone to verify our insurance coverage…read morebecause they said it's our responsibility to have a card available. We've never been told by a dental office that will not call to verify, so that's a first. The insurance company told us they always call! Our new dentist office told us we won't have to worry about it because they'll handle it all. On another instance, they refused to see my child because grandmother took him and didn't login to my chart to confirm appointment, however they showed up on time. I called from out of town and they said they wouldn't see him. There's a dentist office on every corner, so avoid this one if you can.

My daughter went in for her cleaning on Friday. We learned that Dr Freddie has returned to Memphis…read moreto be closer to family which broke ours hearts we loved him. He's seen her since she was 6 months old but we are now using Dr Ayer and he seems to be nice and informative. We have some major work to complete soon so time will tell. Front desk is overall great ! i'm

UPDATE: I have had two children get their braces here and the third will be soon. Been coming here…read morefor many years and service is always absolutely incredible. This team is top-notch and would recommend them to anyone.

Tens(10) across the board. I highly recommend Richards and Null Orthodontist. Everyone here always…read moremade me feel welcomed, worked with me and showed great compassion and understanding. Professional Kind Understanding Patient

I'm a former patient of around five years. This place is not affordable, flexible, or reliable. I…read morewas not able to pay off my account (owed around $400 left out of the thousand already paid to them) and so I was not able to get my braces off until I came up with the money. This dragged on for three years until I finally got them off yesterday. They do not offer flexible payment plans and customer service is not good. The office staff and hygienists are unprofessional and gossip about patients while other patients are in the room. They do not help you or greet you whenever you walk in. I had to go up to the desk and make myself known for me to receive help and even then the staff member was short with me. Do not expect them to do you any favors as far as flexibility with your appointments. I was caught in traffic and was late getting to the office to pick up my retainers and they were about to close. I called to let them know that I was down the street and caught in traffic but was on my way. I was two minutes late after they closed and they locked the door on me. Your best bet is probably to look elsewhere for treatment. There are definitely more flexible and kind providers out there.

I am currently in treatment for Invisalign and I love my results so far. The office is really clean…read moreand staff is extremely friendly and helpful. My only complaint is you don't see the actual doctor each appointment like you would if you have traditional braces. I would still like to have the doctor check out my progress each visit. The DAs are very helpful though and will consult with the Doctor to see if refinements need to be made.

Dr. Alexander Zhu, an oral surgeon, recently performed surgery on my son, and we are thrilled with…read morethe results. He took the time to explain the procedure in detail and addressed all our concerns, making us feel comfortable throughout. The surgery went smoothly, and my son is recovering well. I highly recommend Dr. Zhu for his expertise and compassionate care!

I had an appointment for a general cleaning but the Dentist, Erin Farmer Evan, did a exam. She…read morepoked on my gums so deep and insisted I need a deep scaling. She sent in the financial guy to talk me into it. He said it would be $480 something and my insurance would cover the rest. I said no, I'm only there for the cleaning. She would not do the cleaning. My gums were so sore after her exam. I don't have bleeding gums or anything wrong with my gums. They just wanted to make money off me. I called my insurance company and a deep scale would only be cover if it was approved by insurance first. So glad I said No. Still looking for a good Dentist.

Great and compassionate dentist with awesome office and other staff. Highly recommendable.read more

No need to worry about a dental visit at Huffman Family. Dr. Damien and his staff are not only…read moreprofessional, thorough, and good at what they do; they are nice and fun to be around.

If I could give 0 stars i would! First made an appointment for a routine cleaning, I get there and…read moreI am told the dental hygienist wasn't even there. The Dentist then proceeds to look at my teeth and tells me i need to reschedule because she "doesn't do dental cleanings". So I do reschedule and that was all fine. I then go to book my next cleaning about 6 months later, the same thing yet again, they tell me the dental hygienist wasn't there and that they didn't even put me down for a cleaning... That was the last straw and took my business elsewhere just for 2 years later to receive a bill from them (Lake Houston) for x rays they never submitted to insurance and now have created a past due account on my credit. They are slow, badly run, and simply incompetent. Bad business, do not get your teeth checked, cleaned or merely step in vicinity of the area just trash!

Disappointed in their customer service. It took me 2 months to get an appointment. I received 2…read moretexts asking me to confirm my appointment which I did each time. I show up to my appointment for them to tell me they tried to call me and left me a voicemail last week to reschedule since no doctors were available today. I went through my phone to verify that I never received a phone call or voicemail from them. I was supposed to have a simple cleaning and was told that I would have to see a doctor to run x-rays first since I am a new patient so I cannot be seen for a cleaning today. I've never had to schedule 2 appointments to have a teeth cleaning. I traded my work day so I could attend this appointment. This was the office my insurance provider recommended but I will be driving further for a dentist.