The reviews were accurate as far as the service. Broken down the process and answered my newbie…read morequestions without making me felt dumb. Thanks Gabe for educating me on my process and buying what I had.

I'm went to west town jewelry because a friend recommended…read more And yes the owner give me a good explanation and good price for my jewelry. I'm recommended 100/% .

Amazing service and a very friendly environment. Very professional and amazing establishment. Great…read moremerchandise at great prices. Recommended for this place 100% amazing service.

We needed some quick cash between paychecks and were able to put two rings up as collateral for a…read more$140 loan, which, since we paid it off in just a month, though it had a high interest rate, wasn't too bad ($28 total). It really helped, and they were really great about explaining the process to us. The rings were worth much more in sentimental value than they were worth probably, and though we weren't excited about the whole thing, they were so friendly and non-sketchy, that if we ever ended up in the same situation, I can't imagine going anywhere else.

the best in the business I wouldn't trust anyone else with my jewelry. I've had gold and silver…read morefrom here pure tested clean always great service. Best in the Chicago land area

He replaced 2 watch batteries, fixed my broken chain and a broken watch in 30min for a really good…read moreprice. Great customer service . Welcoming and good energy. I will be back to buy a chain I liked !

Walking into pawn shops can be quite daunting for a woman coming in and you feel like you are going…read moreto get taken for a ride. That is not the case here at Skokie cash, the people who work here, Carl, are ultra friendly and helpful. I called ahead to make sure they were open and a young lady answered the phone and told me to swing on by, for some reason, I felt the genuineness in her voice. Which eased my mind. Carl was very transparent in what he was giving me and it was a fair upon further investigation. Which made me a customer for life. He really knows his stuff! He is a stand up individual and also genuine with a friendly smile. The store itself is immaculate and and beautifully laid out. They have jewelry, guitars, TVs, monitors. What do you need? Whatever it is, ask Carl, I am pretty sure he has got you. I recommend this place! Thanks Carl, can't wait to visit again soon!

The representative I spoke to was informative and helpful. The facility was neat and clean and I…read morewas able to successfully conduct the business that I went there to handle. Ray R.

Before finding Joe, I could count on two hands the amount of jewelers we talked to in search of the…read moreright partner for my fiancees ring finger. Quotes in hand, and both good things and bad things to say about each, we were starting to believe a jeweler who combined great pricing, great service, and an eye for detail simply couldn't exist. Joe came through on all fronts: he was less for the diamond, faster on the turnaround, and small enough to share his cell phone for personal updates when needed. Every step of the way, from design to manufacture, we were comfortable and informed, even when the mandatory element of a surprise proposal kicked in. This was all because Joe was professional and transparent, and we're grateful for our investment in him.

My girlfriend and I did our due diligence before we ended up meeting with Joe at Sublime Diamonds,…read moremy girlfriend gave Joe a spreadsheet of the diamonds she was looking at and the prices she could get the diamonds for and Joe brought out two beautiful diamonds (a 1.21 and a 1.52 carat) that were rated higher than what my girlfriend was looking for and the price was cheaper, it was an immediate win win for us and we had no other option but to buy the 1.52 carat diamond on the spot. Then, my girlfriend had a small bag of some old jewelry items, Joe took a few minutes to look at each piece, tell us what kind of gold it was and how much we might be able to get if we sold it at one of those cash for gold type places, as well as look over her old diamonds to tell us about those as well. He even showed us websites so that we can see the going rate for the types of diamonds we had in these misc. rings and necklaces. It made our lives a lot easier when we did sell the items because we had a really good idea now of what we actually had and what we would probably get if we sold the items. Now my girlfriend wants to get a necklace from Joe, I better get a 2nd job.........Greg

Very convenient location-great service. I have resized my ring at this place at very reasonable…read moreprice. I didn't have to wait too long. Quick and easy. The quality is great! -You can't tell. Customer service was excellent. Thank you so much!

I've been going here for many many years. I enjoy talking to the owner. He's a very nice man. But I…read morenotice the last few years the prices are just very very high. The last year I brought my second wedding ring in to get fixed , a few days later, it broke. He decided that it could not be fixed so then we decided to make it into a charm. Then we had to put it on a sterling silver necklace, which was way too expensive. That was kind of a shit show ,the whole process. My other engagement ring needed to be fixed and when I showed it to him, he said it was fine but it's not. There is a crack in it. I think the biggest issue that really made me mad was there was a bracelet in the vintage section. It was pretty. Silver hearts held together by thin bands. I asked how much it was. He said 100 bucks. I,I Knew it was too much. But I have a spending issue when it comes to jewelry . He would not go down on price even though I've been a great customer for so many years. It was a little different so I decided to buy it. Two days later, it got hooked on something and broke. I was mortified. Three days later, I went into a resale shop, and I saw the exact same bracelet for five bucks. Did he scam me? Idk. I guess I think of all the money I spent in this place and it makes me angry. I won't ever go back.

i dropped off two pieces of jewely and was told they would call me with an estimate. That was 3…read morewks ago and now no one is answering their phone and shop is never open. I've left messages on their website and every where else I could think of and nothing.

This store is a true gem and a real North Shore classic (serving the area for over 50 years)…read more First off - Mr. Cullen is great. The store has a personality, its pretty quirky and I'd say (after working there for several years) that a sitcom based on this place just might work. (Oh the stories). They are genuine and honest folks who enjoy what they do and treasure the relationships that have been built over time and generations. I think the store is worth a look, as the Cullen's various interests and travels have brought some interesting pieces into the store. And there is definitely a mesmerizing collection of estate and antique jewelry (always my favorites). Oh and important to mention --- the store does not jack up prices like the chains do. The markup is minimum which means the customers are getting the most for their money. Any questions - feel free to ask! P.S. They do custom work, repairs, special orders, bridesmaid and groomsman gifts, great selection of charms, giftware, sterling and plate frames, clocks, and on and on. Check it out if your ever in the area! (Accessible by Pace and the UP North Metra!) P.P.S. And yes, as stated in the first paragraph - I did work here for some time.

Went for new watch batteries. Fast, friendly service. In & out in less than 5 minutes. Charged $25…read moreper watch for replacement battery and installation.