Candlelight Jewelers has been my go to for years. I cannot say enough good things about the…read morebrother & sister duo there. Very fair with everything!

I went in to ask about repairing a necklace. I was first told it wasn't worth fixing and to buy a…read morenew one, then told to come back in an hour because he might be able to repair it. When I returned three hours later, he said he hadn't looked at it and asked me to come back yet again. When I declined, he became upset and practically threw the necklace back at me. To make matters worse, he also commented that he "liked my jeans," which felt very inappropriate. I only have one day off and could have gone elsewhere for the repair. This was disappointing, especially given the store's good reputation.

Excellent and timely service and pricing. Exceptional knowledge of vintage watches and honest.read more

Great watch guy!! Very honest! Will definitely return!!! I highly recommend this place!!read more

I had a great experience at BMC Time Works in Skokie. I stopped in to have my watch battery…read morereplaced, and Boris took care of it right away. The service was quick, professional, and done perfectly. What really stood out was how friendly and welcoming Boris is--he clearly cares about his customers and takes pride in his work. It's not always easy to find places like this anymore where you feel taken care of from the moment you walk in. Highly recommend BMC Time Works for anyone who needs watch repairs or service. I'll definitely be back.

Boris can fix almost anything, and if he can't he knows the people and places to go that can get it…read moredone. A great person and business to know and trust! Thanks!!

Stopped in the store about 18 months ago to inquire about the new Tudor Ranger watch. They did not…read morehave one in the store to show me which was fine. I also inquired about other models they had and that's when the experience started going downhill. The blonde woman taking care of me would not show me any watches outside of the case like I was some sort of criminal or something. Although I was bothered, I left my personal information to be notified when a ranger came in stock, For me to view and potentially purchase. A phone call never came. I end up buying one when I was on vacation in Atlanta at a Tudor boutique store. The customer service here was awful. I really wish I could've done business with them, as I'm already looking for more Tudors and will pass on this shop.

Our family has worked with CD Peacock for the past 20 years for jewelry, watches and servicing…read more The Old Orchard store offers an incredible selection and service. At the helm, General Manager Chris makes sure to to visit with all clients new and old and help you find the beat fit for you. Fantastic guy, you will enjoy meeting him. Pat is a fantastic salesperson and really brings a depth of knowledge to any purchase. Indeed, I brought a friend looking for an engagement ring and she was able to really help him start this process. For myself I was looking for my dream watch and CD Peacock, Chris and Pat do indeed make dreams come true - Rolex Kermit 2021 41

Vlad is an expert! He's honest and knows his craft! 100% trust him and his work! He just replaced…read moremy Ebel battery & cleaned it!

Very friendly and great, quality service every time I have been in. I would definitely recommend…read morethe Watch Doctor Inc.

I discovered this Jewelry & Loan store awhile back & have still been going back I have bought some…read morevery nice pieces of jewelry from them there always polite & there not pushy on making you buy anything you look at . Great customer service.

I love this place and I love the way people working here treat customers…read more Ask for Uncle Tony if you have any questions or need help and you will be offered the best possible support, thank you!!!

I brought in a Breitling watch that I could change day and date…read more After a few days in the shop it was like brand new. I highly recommend this shop. It's not a jewelry store but a watch repair. That's all they do! So, if you want your fine watch to be fixed right go there. The change batteries too!

I had a very disappointing experience. Communication was poor, and I was repeatedly interrupted and…read moreunable to explain my concerns. I brought in my vintage watch and was treated rudely. Overall, the customer service was unprofessional, and I would not recommend this business.

This is the best clock and watch repair business I have found. Other so-called 5-star services…read moredon't return calls like Chicago Clock does. I smile when I read "unfriendly" in a review of CCC. They may not have the smiling style of the other places, they just have pure competent substance. They also may not be the "low price leader" in quoting a repair. But they guarantee any repair. I just brought in to them a 6 month old watch that had a hard-to-turn crown. I had taken it first to another place that told me they fixed it but that it was corroded and needed some winding to loosen it up. I discovered it was a quartz watch that needed no winding. The place unscrupulously had charged me $68 for the so-called repair. Chicago opened it up for me while I was there and found a gnarly rubber gasket that I had probably messed up myself trying to wind a battery powered watch. The technician should rightly have called me an idiot but instead just fixed it in 2 minutes, He did not want to charge me anything. I insisted on giving him at least a $20 tip which he reluctantly but appreciatively accepted. This is the kind of business I respect and will patronize again and again going forward.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

Very convenient location-great service. I have resized my ring at this place at very reasonable…read moreprice. I didn't have to wait too long. Quick and easy. The quality is great! -You can't tell. Customer service was excellent. Thank you so much!

I've been going here for many many years. I enjoy talking to the owner. He's a very nice man. But I…read morenotice the last few years the prices are just very very high. The last year I brought my second wedding ring in to get fixed , a few days later, it broke. He decided that it could not be fixed so then we decided to make it into a charm. Then we had to put it on a sterling silver necklace, which was way too expensive. That was kind of a shit show ,the whole process. My other engagement ring needed to be fixed and when I showed it to him, he said it was fine but it's not. There is a crack in it. I think the biggest issue that really made me mad was there was a bracelet in the vintage section. It was pretty. Silver hearts held together by thin bands. I asked how much it was. He said 100 bucks. I,I Knew it was too much. But I have a spending issue when it comes to jewelry . He would not go down on price even though I've been a great customer for so many years. It was a little different so I decided to buy it. Two days later, it got hooked on something and broke. I was mortified. Three days later, I went into a resale shop, and I saw the exact same bracelet for five bucks. Did he scam me? Idk. I guess I think of all the money I spent in this place and it makes me angry. I won't ever go back.

Family owned business, very knowledgeable and great customer service. They replaced a missing…read morerhinestone on my vintage brooch and while there replaced my old watchband.

Wonderful local business dating back to 1965! Gotta be really good to last and this Jewelry…read moreEstablishment is just that! I stopped in to have a watch battery replaced and they treated me with genuine attentive friendly service. As I was leaving, I was addressed by my name with another friendly smile. I received a text when the watch was ready exactly when they said it would be. When I am in the market for a new watch I will purchase it here as they have an excellent selection! Great place! TG