My OB practice sends patients to this spot for ultrasounds, so I didn't really have a choice of…read morelocations. That being said, my visits were fine. No one was particularly warm, but they got the job done. The technician walked us through the images fairly quickly but enough to make us excited. She also successfully hid our baby's sex from us as we requested during both visits, which is the type of thing one gets worried about with an imaging visit. Parking is easy, but getting to the building always confused Uber drivers. Give yourself some extra time.

Staff is always really friendly when they call and during my appointments. This was the most…read moredescriptive ultrasound, the provider went over every detail and I felt very taken care of.

Early scheduled appointments equal decreased wait times. Kiosk check-in system is fast, convenient…read moreand user-friendly. Communication with the phlebotomist will help to minimize miscommunication, provide clarification and eliminate unnecessary pokes. You are your best historian, so speak up about your veins, i.e. small, like to peek & retreat, rollover, needle type that has worked in the past such as a 'Butterfly', ecetera. With an appointment, being seen on time is the result, because Quest policy is to provide service to all scheduled appointments prior to servicing walk-ins. Waiting area is sufficient for mobility devices such as wheelchairs , walkers, canes and more. Blood draw area can be a tight squeeze for wheelchairs but the phlebotomists rearrange things to make access. With a scheduled appointment, an experience at Quest has the potential to be optimum. Oh, have insurance card or payment ready at the time of appointment or optionally, input health insurance information under the profile section in the MyQuest system when scheduling appointment. Anything to save time. Time is a priceless commodity.

If I could do no star. I would Had a appointment at 8:10…read moreChecked In 7:40 There was no one to ask what's going on and how long wait is. Their window closed their door is locked. Waiting room is full of patients. All checked in on the machine And when asked why no one helping. Very rude and disrespectful response. She said I'm all by myself. And nothing I can help with. But it's seems like this is every day routine (per people that they have come here before) Hope these reviews help improvement

Staff is very friendly. Girls at front desk are helpful. I have been here twice and each time was…read morepretty quick.

you walk in and the front desk host tells you to sit down and wait. theres no signing in and no…read morenumber. so when she ask next i get up and she is like "your not next". okay so i sit down and basically just wait til she points me out that i am next? completely annoying for everyone there, they need a list or sign in sheet. upon completing my xrays i did not get my giftcard because theres no appt. but the flyer that its said no appt needed. smh i hoping i get my results, but looking at the reviews now i feel like i wont.

My name is Connie Moser : today I had an imaging done Pamela was the technician that took care of…read moremy mammogram I would like to say what an amazing person she is she handled her job in such a professional manor and I would like to thank her and you as well for having such an excellent worker

Rude front staff. Never made eye contact, treated as if it was an inconvenience to her to have an…read moreappt. If you don't like dealing with pts find a different kind of employment.

I made an appointment online. Picked early morning, before work. Parked in the parking garage. The…read moreparking garage is automated. When you drive in they scan your license plate and time you drove in. I waited about 5-8 mins until I was called. The staff were very nice and friendly. The facility look clean. Everything went well.

Had to do bloodwork before my doctors appointment in Elk Grove in 2 days. The office I usually go…read moreto had no available appointments, so I had to choose this location even though it was 20 minutes away. Boy what a pleasant experience here at the Alhambra location! Clean lobby area and friendly staff. Checked in on my phone at 10:20, called into the room at 10:30, my scheduled time. Greeted by technician Mirla, who was funny, personable and professional at the same time. We had small talk and she literally told me she enjoys her job; what a great employee attitude! I may just schedule my next visit here if I'm ever in a bind again!

Came here for an overnight sleep study. Although I was weary about the communication because I…read moreconfirmed my appt twice, yet still received calls from three different people asking me to confirm, the overall experience was great. Staffed well, very thorough and professional. I love sleeping with a fan and they immediately made the accommodation. A little misleading by saying to prepare for a normal nighttime routine, because I was told I couldn't wear my AirPods or watch tv on my phone longer than 20-30min. It didn't feel like I could get comfortable how I normally do at home, but I understand. I was also asked to remove my nose ring and septum, which was not communicated on any of my phone calls. Just a thought to potentially include in preparation conversations since there is a list for prep and hygiene.

Bed bug in the bed!!! Ran out of there and stripped my clothes off. Disgusting. I don't know if…read moreI'll ever sleep in another public space. Rather go camping.

Went to the baby connection for a 3D ultrasound at 29 weeks. Paperwork was quick and we got seen…read moreright away. Our sonographer was nice and knowledgeable. Comfy couch for partners or family to wait on. You're allowed to bring guests or FaceTime. Overall great experience!

Would I recommend The Baby Connection? Absolutely! If you're an expecting mother that is excited to…read moremeet your little one and want to see what they are going to like before they are born? Then The Baby Connection is the place for you! I came here at 23 weeks and 31 weeks because I wanted to see who my baby would like, me or her dad? The ultrasounds done at The Baby Connection are more detailed than what you would normally get at your doctor's office. They have the ability to put photos in 4D and add color to make the photo as close as possible to the baby & to make each detail of the baby very visible. At only $75 for about 10-15min the ultra sound tech will do her best to capture the best photo. Rest assured that if they are unable to get a good photo at your initial session, they allow you to come back for a second session to try again. I felt safe during the ultrasound, the machine is very similar if not the same as what they use at the hospital. The ultrasound room is large enough so that you can bring family and or friends. I would recommend Baby Connection for those pre-baby photos.

Unacceptable 15-Minute Notice Cancellation…read more I arrived at 7:00 AM for a scheduled 7:30 AM fasting blood draw. There was zero physical signage on the door indicating the Quest lab was closed for building maintenance. I only received a digital cancellation notice at 7:15 AM. Furthermore, this happened on a Monday morning. There is no excuse for corporate management not to notify patients over the weekend that scheduled building maintenance would close the lab. Because this building offers a 20-minute parking grace period, a simple sign on the front door would have allowed patients to immediately turn around and exit the parking lot for free. By leaving no physical notice, waiting patients were forced to exceed that 20-minute window and pay for parking at a closed facility. A last-minute cancellation like this is completely unacceptable for patients who are actively fasting or relying on strict medical transport and family schedules. Leaving patients stranded outside with no physical sign on the door is incredibly poor management.

Service is great. Staff members are great. Heather-one of the nurses that helped me- is amazing…read more She's very professional, very friendly and just simply awesome. I wish there would be more people like her in the world. Location (7115 Greenback ln. Citrus Height)

This is not a pleasant place to be in but the staff are so so nice. All of them are great but I…read morejust wanted to shout out Tia for being so efficient, polite and attentive to multiple people at the same time! It's very overstimulating in there and she really keeps her composure!

They are nice, helpful, and professional. They are submitting the reimbursement paperwork to our…read moreinsurance company. I checked first and our insurance company does cover thier services so good to know. Thank you!

Very friendly staff, very good service…read more This was my first MRI experience, and you definitely have nothing to fear at this place.

My husband and I recently needed MRIs after an auto accident, and our attorney referred us here…read more From the moment we arrived, we had a great experience. The facility was clean and well-organized, the music created a relaxing atmosphere, and the staff was welcoming and professional. Everyone was very respectful of our privacy while we changed and during the scan process. Since MRI machines can be quite loud, they provided earplugs along with headphones playing jazz music, which made the experience much more comfortable. After the scans were complete, we waited briefly to receive CD copies of our images. As a sweet extra touch, they gave me a rose and my husband a fun chapstick--small gestures that made the visit feel even more thoughtful. Overall, the process was smooth, comfortable, and efficient. I would definitely recommend this facility!