I'm a contractor and I bought a hot cold stem for a shower renovation…read more Spoke with the guy who was helpful in trying to identify an aged unmarked stem I asked him clearly if it doesn't fit can I return it, he assured me I could as long as it wasn't used. I opened the plastic and it didn't work out nothing on the stem indicated wear or use I put it back in the plastic it came it and ended up having to replace the entire thing shower. Went to return it and the gentleman said no without making eye contact and pointed at the sign that said no returns or refunds. Over 12$ they lost any work I would bring to this local plumbing spot. I will be driving to red supply in Pasadena where they were more professional and had a better knowledge.

Been a full-time plumber for 10 years and have been to plenty of supply houses, but this one is by…read morefar one of the worst experiences I've had. The guy helping us, Julian, must've woken up in a bad mood because the customer service was terrible. You could feel the attitude right away. I kept it professional on my end, but he definitely made the whole place look bad. On top of that, they charged $2.95 per shoe cover--per shoe, not even per pair. Me and my partner needed them so we bought them, but that pricing is crazy. Overall, this place is just not it. Don't recommend any plumbers stopping by here. It was Black Friday, and when we commented on why the place was dead... yeah, we meant it.

I was at Home Depot looking for a shower part that they didn't have in stock and the guy said if I…read moreneeded it the same day that Ferguson's would probably have it. I never heard of them before so I looked them up, called to see if they had the item in stock, and sure enough they did! I drove to their store and the cashier at front welcomed me and asked if I needed help looking for something. I showed him the photo and he went to grab it for me- talk about great service! Their pricing is a little more than Home Depot/Lowe's, but worth it if you need something in a jiffy. They also don't take Apple Pay, so make sure to bring your credit card or cash app

These people are crooks! l found a similar item at Lowe's for around $300, and came here hoping to…read moreget a better deal, and they quoted me more than 10 times as much. and they did it with a straight face. the clerk was rude and insulted my intelligence. I wouldn't patronize them if they product was free. And unlike Lowe's, they had no samples to look at. they just said, "go to the website " not on your life, pal. I would rate them minus 10 stars!

I would like to give a shout out to Cindy, Jacob and Shawn. I had some old paint in my garage and…read morewas looking to dispose of it somewhere. I called Sherwin-Williams in San Dimas and Cindy was extremely friendly and helpful on the phone. I just now left the store and Jacob and Shawn were so accommodating in helping me unload my car and take care of the unneeded paint. Thank you for the great service!

I highly recommend this location. I went to Home Depot first- didn't find anything I like. So I…read morewent to Sherwin Williams on Sunday. There was a young gentleman working there. I told him, I was looking for a color to go w Wordly Gray for an accent wall. He showed me where to look. And I said I am looking for cool tone blue shade. And I said one is too dark and the other one is too light. He picked the perfect shade and a finish as well.

Our refrigerator retired after almost twenty years, so my wife and I went back to Pacific Sales San…read moreDimas to buy a replacement. Joe (Jose) answered all of our questions and confirmed that the Sub-Zero we chose would fit the opening made for our KitchenAid. Joe worked with Sebastian at the customer service desk and the manager (I omitted the ask his name) to give us their best price. Deal done! 5-star service start to finish. Always a good experience. Oh, it fit perfectly! Thanks Joe and Sebastian!

I have purchased plumbing fixtures for several remodeling jobs at Pacific sales. They have always…read morebeen very knowledgeable and helpful here. Product arrives in a timely manner. Joseph the plumbing manager is very helpful and on top of everything.

Everyone in the store seems very friendly and always asking if I need help, greeting as I enter the…read morestore. Easy and clean, a lot of help from colleagues. I normally go there a few times a month to pick up gloves for my wife's business. Great shopping experiences.

This was just a quick purchase of tape I needed for a project. I just wanted to note the great…read morecustomer service and help I received in a 15 minute visit. I asked for location I could find some tape and immediately had one of the representatives walk me over to the aisle and asked if I needed anything else. When I checked out Ali the manager greeted me with a smile and asked if I needed the holiday discount which was great when everyone could use a break. She helped me register my account and was very pleasant. It's not often I get any customer service at all in any of the competitors stores and a discount. So this was a nice surprise to a local hardware store that I will now visit more often. Thank you Ali and team!

My personal experience was awkward and felt uncomfortable. These guys didn't make me feel welcome…read morenor did they understand what I was trying to explain. Yeah some things I didn't know the exact name of the fittings and the guy looked at me with attitude and was irritated because I didn't know the exact name of a fitting. Which Is unprofessional and uncalled for. I'm trying to get my jobs finished and up to NEC code, so I really don't deal with fittings or anything. I usually send one of my workers to get it, but this particular project, I had to go and grab material. The other associate who originally helped me was like and I quote " oh you are back again and laughed" as if I already knew him. Of course I'm back you guys are the closest store for electrical! Most definitely not coming back to this location. The other locations are amazing and professional.

What I really liked about Walters was the web site. We needed a landscape transformer right away -…read morethe contractor was onsite - and they were hard to find, sold out everywhere I looked. Our contractor steered us away from the transformers at the big box home stores, he said he's had problems with quality in the past. So I searched online. In this instance, Amazon did not come through, anything good was going to take at least a couple of days for delivery, and appeared to be drop-shipped from other vendors. Walters has a bunch of locations in the Los Angeles area. I went on their web site, found what I needed... and of course it was out of stock locally. But the web site listed other locations and the stock at each, very clearly. This feature on the Walters web site is superior to Home Depot and Lowe's web sites, where they restrict information, making it hard to find stock quantities at multiple locations. Long story shortened... I bought a nice 300-watt low voltage transformer at 10 o'clock at night and picked it up the next day. It was a bit of a drive but we got it. The price was not discounted, if I had more time I could have searched for a discount on something of similar quality, which I may or may not have found. When the contractor saw it he said, "that's a good one." So all-in-all a positive experience.

They have terrible service department they never return calls. When they do return calls is two…read moredays later. Even when you finally get a hold of someone it's like pulling teeth trying to get information. So I would not recommend this place the one good thing is there operator is very friendly and nice. Thank you

John Diaz at Stotz Equipment, Montclair ,CA, helped us pick out the best Gator for us. He got it…read moreequipped, financed, and delivered. He made the whole process so easy and smooth.

This location is great, and Valerie is awesome! She was able to help me find order information from…read morea different location that was placed last year! It took some time but she patiently went through the account and found exactly what I needed so I could match my paint!

Had a wonderful experience shopping at the Dunn-Edwards store in Glendora…read more The staff members are all so knowledgeable and friendly. Two team members that really stuck out was Timothy and Lowell. I had this project of either staining or painting an unfinished solid pine wood breakfast table I recently bought at a store. I did not have much experience with staining or painting. My first option was to stain the table the clearest form of stain to retain the light color of the wood. After making visits with my local Home Depot and Lowe's and asking the associates there, i thought I was on the right path to obtaining the correct stain color and handling my project. Well I learned the hard way. The stain color I selected (although was labeled Natural) when applying it, it actually provided an almost orange golden color to the table. This really went against me and my husband's expectation and did not match the theme of our house. We then decided the best solution was to paint the table a solid color to match the paint color of the chairs we wanted to use with the table. Since we felt this project needed more attention and detail, I decided to visit Dunn-Edwards and obtain the proper help. That ended up being the best decision because I after being assisted with both Timithy and Lowell, I felt I was on the right path. Timothy was so knowledgeable, helpful and patient to answer all my questions. He helped me choose the proper paint form and grade for my table. He even had this special method of color matching the paint color from the actual chair we brought to the store. He explained the importance of sanding the table to remove the original stain before applying the new paint color. Lowell, the other team member was also helpful in choosing the proper materials, like the sand paper grade and paint brushes to assure a quality job. In the end, I couldn't be more happier with the final result of my table painting project and I owe it all the friendly team members at Dunn-Edward's especially Timothy and Lowell. If you are looking for quality paint, materials and expert advice for a particular project, then look not further from Dunn-Edwards, especially the Glendora location.