Excellent hardware store located right in the middle of Rancho Del Mar shop center. The staff take…read morepride in their work and are always willing to help customers find what they need. I've purchased hardware, paint, solvents, oil, and had keys copied here and I've never been let down. The prices are reasonable too.

Such a great store and the people are so courteous and helpful. My daughter lives in Aptos and the…read morestore is conveniently located. Great store.

I was coordinating the bands for the Towne clock stage for the 50th anniversary of LGBTQ pride in…read moreSanta Cruz and due to cables running out into the street and across the sidewalk. I realize we need to protect the cables but mostly we need to make sure that people in wheelchairs can get by. These were perfect for the job. I sent an email to the team and Tony got back to me pretty quickly thereafter. He actually ordered these new because they didn't have any in stock which I thought was very thoughtful because they could've just said sorry can't help. on all, very great experience and my gosh now I know where to rent me a backhoe !!

The staff at this location were very helpful and friendly. They set us up with exactly the required…read moretool -- a heavy-duty drill and concrete drill bit. We were impressed by the streamlined order and receipt system. Our security deposit hold was promptly deleted upon the equipment return. Looking forward to renting again for future projects.

Floor staff had a horrible, insulting attitude so we left. Will never go in there again especially…read morewhen there are so many friendly, well stocked hardware stores available locally.

I still remember when OSH started with ORCHARD. But they still have items we need to live in the…read morecounty of Santa Cruz. My mom and I picked up a planter bottom that we could not find in others stores.. Mahalo and thanks OSH.. We appreciate you guys..

A quintessential, cozy, and basic department store. A shopper may stroll in to discover a…read morewell-stocked, nicely organized, place of commerce; also delicious pies at the door. My beau, and I did one typical early afternoon, find ourselves the target of misdirected anger, as there stalked a vigilant woman worker at the door, who seemed to have woken up on the wrong side of the bed. Although, this hasn't happened more than that one time, the disrespect did blindside me a bit as we were customers, so I did not expect anything less than respect. These things happen, considering the male supervisor in charge of the all-woman work crew stepped out on the floor to be a presence, I would have appreciated initiative on his part to correct the offense. The inventory of goods is this store's saving grace.

This location hires staff who discriminate against the disabled. I have been a regular customer at…read morethis location and am there almost weekly, restocking Peanuts for the wildlife. I am disabled, and currently using a knee brace and crutches. I went into this location today to restock. I asked an employee, named Sierra, if they still had the Peanuts in Shell in stock (they frequently run out), as the items are at the BACK of the store on a bottom shelf. Her response was, "we still have 2 bags and you can go back and get them!" She then walked behind the counter, glared at me and asked, rudely, " DO YOU NEED SOMETHING?! I already told you the peanuts are in the back!" She left me embarrassed, and upset, so I left. I am CLEARLY disabled, and yet cannot get any offer of assistance at this location, while this woman is working there.

I purchased plumbing supplies to tie the house into an existing propane tank on the property. In…read moreorder to complete the job I needed the proper underground piping and various types of fittings to get the job done. Fortunately Ferguson had all the supplies in stock needed to get the job done for reasonable prices. In the end everything went smooth without any leaks or other issues. They're located in a convenient location and their staff is friendly and helpful. Will do business again in the future.

They are very helpful! They are also knowledgeable! They helped me with a kitchen faucet…read morereplacement.

Not sure when being polite went out the door but I went in today to get some tools I said good…read moremorning to the guy who helped me at the register I got no reply as I'm checking out a man walked up and started to talk to him mind you I'm checking out the worker had a full conversation then finally gave me my receipt I said thank you I got ignored again you guys need to train your people very poor customer service!!

associate was nice enough to try and make an effort to get me a few extra quarters until the…read moremanager came up and shot me down saying I couldn't have any quarters in a very rude manner with hella attitude not rockin with this harbor freight no cap

A nice big, clean, well-organized store with lots of paint samples and ideas. All the employees are…read morevery knowledgeable and helpful too. We are in the midst of a bathroom remodel and we went to pick out the paint. I had already gotten a paint swatch from another paint place and wanted to see if K-M had anything similar since we like their semi-gloss durapoxy paint. I found a color really close and they mixed it up for us in less than 10 minutes. When we need paint, this is where we go. Nothing better in town.

I am a local painting contractor. I've been a customer for the last 25 years. The Watsonville store…read morein my opinion is far more friendly and helpful than most other KM stores. The staff is very helpul, orders are always quick to make. Very helpful staff. T.O. NICE PEOPLE

I've relied on Capitola Pump for 40 years! this week, our well pressure tank pump quit working. I…read morecalled after hours and left a message. i received a call back at 8:00 the next morning, technician arrived at 9, and I had water by 9:45! awesome, reliable, affordable company!!!

Capitola Pump has been around for many years and I have been in my home for 43 years…read more I worked with Keith, but apparently he is no longer there and according to the new owners, he didn't keep very good records. Keith was always personable easy to talk to and it is sad that he is not there. So now when I want to get my well shocked, because my husband who passed away used to take care of it, I need help . I did not remember the exact depth of my well, but I said when asked that I thought it was around 140 ft. I was encouraged to find out for sure so I did. In the meantime, they had come up with a bid quoting the deepest possible and the highest price.. My husband who passed away, knew the depth and so I had to do my research and it was confirmed that the well is around 140 feet deep. I immediately called Capitola Pump and confirmed that I was right it was around 140 feet but they had already come up with a very expensive $4000 price to shock treat my well. I asked if they would please change that now that I knew the depth. A month and a half went by I never heard from them so I called and Was told they'd get back to me, but they didn't. I called back once and was told that the person was out on lunch break . I said please have them call me back and No one did. Two days later. I called a second time and then I was told that because they didn't have any record of me, because Keith didn't keep good records, who is no longer with Capitola Pump they couldn't lower the price. I have been from the very start disappointed with the service over the phone. It felt like going to a store and working with someone that never said hello or even looked at your face and the monotone voice was it put off from the start, but I tried to be kind and respectful . I won't mention her name, but she clearly conveys through her tone hate for her job. There was another young woman that answered the phone whose name I did not get and she was very sweet and conveyed a a very kind attitude. So because they don't have records and I know and knew the depth of my well was as exactly as I thought and conveyed on my first phone call. They don't feel comfortable lowering the price to a reasonable rate for a well that is only 140 ft. Because their policy was to create a bid for the deepest scenario of $4000 for a 600 foot deep well to a reasonable rate for 140 foot well. I would highly recommend finding somewhere else to go and not support supporting this business.