I called them, and they were very professional, they had a hipcup with their generator the day of…read moremy appt, they re-schedule for the next day really early they showed up at 7:00 in the morning the groomer did an excellent service on my GS

From the owner: We only work with a highly trained and professional team. Our groomers love what they do and we…read morecare that your pet feels comfortable at all times, so that your pet is as you want it...

I dropped off my senior dog in the morning for a simple bath perfectly fine and when I picked her…read moreup in the afternoon she was completely unable to stand up first they tried to tell me she couldn't walk on their floor even though she did it that morning I had to take my dog to the emergency vet and she had ruptured ligaments in BOTH of her back legs my dog went in and perfect condition and came out terrified and handicapped then they tried gaslighting and blaming everything on me my dog walked into that facility and was physically un able to walk when I picked up there's no excuse for that

Zero stars!!!!! All the negative Yelp reviews are true!!! I…read moredecided to give them a chance out of convenience and long story short; we left them to care for our dog for 2 days. We provided 2 days worth of dry food and canned food, 2 rawhide to comfort him in the crate, one for each night and 2 Greenie treats, again one for each night. When we picked him up on Wednesday most of the dry food was still in the bag, neither can was opened and both rawhide and greenie treats were untouched. Dog was starving!!!! I went back to speak to the owner his first response was sometimes dogs don't eat when boarded. I said I understand that but his food wasn't even opened. How do you explain that.? My dog didn't refuse to eat because of separation anxiety, which he doesn't suffers from, or by choice, he simply wasn't fed the food we left him. His next response was it's no big deal, he was only here for 2 days, nothing is going to happen to him if he doesn't eat for 2 days. Yeah that was his response verbatim WTF??? What if I'd left him there a week? We had some other words which proved to me he doesn't know how to treat customers and much less the pets he's supposed to provide care for. He is incompetent, arrogant and unapologetic, I wouldn't trust your pets with this establishment. If he would have told me that what happened was unacceptable and he would speak with his staff about it not happening again. I would have left it alone. But this guy really doesn't give a crap.

Had such a great experience with Jojo on our baby's first haircut! She did an amazing job and sent…read moreme updates throughout the whole process. :)

Jojo has groomed our dog for the past year. She is the best! Murphy is not easy but she has the…read moreability to handle his temperament. I would highly recommend her!

Ah, this location! A tale of two visits. In December, I was…read moremet with delight: the products were perfect, the employee was helpful, and everything went smoothly. A true holiday miracle. Fast forward to January... and, well... things took a turn. The employee we encountered seemed deeply committed to her phone, demonstrating a masterclass in ignoring customers. No greeting, no "Can I help you?", no answers to our very polite (and clearly confused) questions. It was... an experience. The products remain excellent, and when the stars align, the employees are wonderful. But it seems my future visits will depend entirely on cosmic luck, planetary alignment, or perhaps the employee lottery. In short: products - five stars. Service - mood-dependent. Will I return? Possibly, if fortune favors me.

I came to the Woof Gang location in Miami Lakes because I had previously gone to the Plantation…read morelocation and recently moved, so this one is closer to me. As I walked in, the staff was very friendly but there seemed to be some confusion about the services I had booked. I scheduled the Luxury Bath, which includes nail trimming, ear cleaning, and the additional amenities, along with add-ons for deshedding and hypoallergenic shampoo. The receptionist repeatedly mentioned she would tell the groomer to remove the extras, and I had to clarify a couple of times that I did in fact want the full luxury bath with the add-ons before it was understood. The service took about an hour and a half. I'm unsure if they rotate staff on the dogs at this location, but at the Plantation location one groomer is assigned to the dog and it typically takes about an hour. My dog doesn't love nail trims, but I did notice his nails had several broken pieces afterward. I'm also not sure if he was properly deshedded. For the price I'm paying, I expected a different level of service and attention to detail. Based on my experience, I would recommend the Plantation location instead.

I AM SO OVER THE MOON THAT I FOUND CARLA AND THIS PLACE! My last two groomers cut my dog and my dog…read morehas been traumatized since! The fact my dog felt peace when they held her to take her away and wagged her tail after just shaking in the car with me on the first visit brought me so much peace! You CANT fool a dog! They gave her the best hair cut to date! My dog came back happy and even gave Carla cuddles on the way out! Nothing else left to say if you don't play about your fur baby! THANK YOU BOTH SO MUCH! See you next month and forever after!

Cookie is amazing with the dogs! She takes care of them as if they were hers…read more Very clean and priced right!

Teddy can be a little nervous, so finding a groomer who is patient with him is important. From the…read moremoment I reached out, they were quick to respond, punctual, professional, and took the time to make sure Teddy felt comfortable. They never rushed him and even shared some helpful advice along the way. My pup really needed this grooming session, and the results were fantastic. He looks great, feels better, and is ready for summer. It's clear they genuinely care about the dogs they work with, and that makes all the difference. Highly recommend!

Got my Goldendoodle and cockapoo a bath and a fix of their haircut they loved it , thank you…read moreGabriela! Also they respond quick to any of your questions or concerns. Finally found my mobile pet groomers!

Sunny smelled so good after her grooming! They even put a little rhinestone on her. So cute!…read moreBooking was super easy and convenient. the bath took only 30 minutes. Kind of pricey, but for mobile grooming I guess that's what you pay for!

I tried them yesterday for the first time and had an awesome experience. The tag did a great job…read moreand they are very affordable. I didn't want a bandanna and she did pink a star as an alternative which I love because everyone thinks Kai is a boy so it made her look very pretty and feminine