Excellent service and knowledgeable about all the watches and jewelry.The owner was asking me if I…read morewanted to order a Rolex watch or he could locate the exact watch that I was interested in.

I have some old jewelry that I need to get rid of. For some reason I went to a store in Fairview…read moreHeights. Karen took great care of me. She provides detailed price estimates on all of the items. After that I hid the stuff for a month and just got back there yesterday to see Paul and initially I thought I wouldn't be able to get the estimate Karen gave me from Paul cause he looked serious and didn't smile well he's a businessman lol. But in the end I walked away satisfied. Paul gave me the same price and gave me back a ring that I thought I could sell separately. So don't judge a book by its cover... I highly recommend this place! Thanks Paul and Karen! wish all the best!

I had a very disappointing experience with this jewelry store…read more I went in to purchase a 2.75mm gold rope necklace. I asked to see the pricing, and while I found the item in the catalog, I was told the catalog prices were outdated. The salesperson later returned with a quote of more than $6,000. The price immediately seemed much higher than the current market, but I paid a $3,500 deposit to place the order. After leaving the store, I called another reputable jeweler and was quoted a significantly lower price for the same type of necklace. I immediately contacted this store to cancel the order and explained that the price was substantially above market value. What bothered me most was their response. Instead of addressing why their price was so much higher, I received multiple text messages suggesting that if the necklace was "out of my budget," I should let them know because the owner might be able to offer a discount. That response was both insulting and dismissive. Budget was never the issue--I had already demonstrated that by putting down a $3,500 deposit. My concern was the apparent overpricing of the necklace compared to other reputable jewelers. Rather than acknowledging my concern or explaining the pricing difference, they chose to imply I simply couldn't afford it. I also want to note another aspect of my experience. I am a Black woman. After my interaction, my white husband contacted the store to discuss the same issue. Based on our experience, he was treated very differently. His concerns were received in a more respectful and accommodating manner than mine were. While I can't speak to the store's intent, the contrast in how we were treated was significant and left me questioning whether I was afforded the same level of respect and customer service. As a customer, I expect transparency, professionalism, and respect. If there is a legitimate reason for a higher price, explain it. Don't assume a customer can't afford a purchase when they've already committed thousands of dollars toward it, and ensure every customer receives the same level of courtesy and professionalism. I encourage anyone shopping here to compare prices with other jewelers before making a purchase. Doing so saved me thousands of dollars.

I used Olde World to redesign the setting of my engagement ring. After wearing it for almost 25…read moreyears, I wanted to change the 1ct oval diamond from a traditional platinum four-prong cathedral setting to a modern bezel. They did an amazing job! I wasn't sure how it was going to come together. They had me come back to see the platinum bezel piece and I approved the work and I had an idea of the cost. When I went to pick it up, I was so wowed that I cussed...a few times haha sorry guys! The bezel fit the diamond and head of the ring perfectly. The designer made curved cutouts on the sides so the light shines through. The diamond is secure and sits lower, exactly what I wanted. Thank you so much!

They adjusted my watch size, removing a link and also replaced the battery at no charge. They…read morewanted to be helpful and build a relationship so provided these services for free, no pressure to buy any of the beautiful jewelry there. We'll be back when we're ready to buy.

Nadia is the best!! I couldn't have asked for any better customer service. she's been amazing every…read moresingle time.

I've been using JC Jewelry & Repair for my expensive watches since they were located in St Clair…read moreSquare Mall many years ago. They are the only ones I trust with them.

The staff is friendly and there is no pressure to purchase. They are happy to answer any questions…read moreyou might have.

Wonderful experience at L E Smith Jewelry! We took our wedding rings in as a small diamond had…read morefallen out of the setting on mine and a few of the prongs needed work. My husband had his sized and they touched up the white gold on both (we've had them for 20 years!) I could hardly believe the price they quoted me as I was expecting it to be much more! Especially with replacing a small diamond. How often do you pay less than you expect anymore? I was so happy and when I went to pick them up today they look brand new! I was so pleased; if we ever need work done on jewelry in the future, I'll be bringing it here. The staff was friendly to us and gave us quality service. Happy all around!

Great customer service and excellent selection and pricing!! Lots of neat gifts for yourself or…read moreothers!

They can't follow simple instructions. I had a medical alert bracelet engraved. The engraving was…read moreto be centered; however, they put it where they wanted and now I have to buy a new bracelet.

This place was amazing!! The owner made a custom pendant necklace out of my parents wedding rings…read more It turned out gorgeous! I would rate them 10 stars if I could!!

Owner is VERY nice and helpful, brought in a small gold ring, and he paid me out it's total worth…read morewith minimal profit for himself! very helpful and great atmosphere in the shop! highly recommend for selling and buying jewelry!

The Gold Exchange people were amazing! They went above and beyond to help me acquire the perfect…read moregift for my wife. Good to know there are still people that care as much about customers and customer service as The Gold Exchange did with my small, but, important purchase.

I took a ring to be repaired and the work completed in a highly professional manner. An artist in…read morehis profession!

Absolutely terrible. I went here to have a couple links removed from my watch. The older gentleman…read morewho let me in the door was rude and dismissive from the second I walked in. No hello or greeting from him. He just stared at me. I showed him my watch, and he got snippy with me and said, "What do you want ME to do?". He said he didn't have the tools to take the pins out and I should go somewhere else. (They obviously have the tools to do this, as it's an ordinary watch with pin links. He just didn't want to do it.) Will do, sir. You should treat your customers better. I will never go here again or recommend them to anyone. What a jerk.

I can't say enough good things about PxP. The owners and staff go out of their way to assist you…read morein finding just the right gift for yourself or others. The inventory ranges from puzzles, to clothes and jewelry and more. Stop in today, you won't be disappointed

I ordered my boyfriend a Brumate walnut shaker for his birthday through this company. I did so…read morebecause brumate had recently stopped selling the product. I was nervous that it wouldn't be the right thing or that it was a scam, because these days you can't trust just anything online. My order came in yesterday after only a few days of waiting. Let me just say, I was more than impressed. Not only was it the exact product I wanted, it was handled with care and accompanied by a hand written note. Thank you for being so amazing. I will definitely be shopping with them again. More than impressed by this company! Great job and I highly suggest shopping with them either online or in store!