I had a very disappointing experience with this jewelry store…read more I went in to purchase a 2.75mm gold rope necklace. I asked to see the pricing, and while I found the item in the catalog, I was told the catalog prices were outdated. The salesperson later returned with a quote of more than $6,000. The price immediately seemed much higher than the current market, but I paid a $3,500 deposit to place the order. After leaving the store, I called another reputable jeweler and was quoted a significantly lower price for the same type of necklace. I immediately contacted this store to cancel the order and explained that the price was substantially above market value. What bothered me most was their response. Instead of addressing why their price was so much higher, I received multiple text messages suggesting that if the necklace was "out of my budget," I should let them know because the owner might be able to offer a discount. That response was both insulting and dismissive. Budget was never the issue--I had already demonstrated that by putting down a $3,500 deposit. My concern was the apparent overpricing of the necklace compared to other reputable jewelers. Rather than acknowledging my concern or explaining the pricing difference, they chose to imply I simply couldn't afford it. I also want to note another aspect of my experience. I am a Black woman. After my interaction, my white husband contacted the store to discuss the same issue. Based on our experience, he was treated very differently. His concerns were received in a more respectful and accommodating manner than mine were. While I can't speak to the store's intent, the contrast in how we were treated was significant and left me questioning whether I was afforded the same level of respect and customer service. As a customer, I expect transparency, professionalism, and respect. If there is a legitimate reason for a higher price, explain it. Don't assume a customer can't afford a purchase when they've already committed thousands of dollars toward it, and ensure every customer receives the same level of courtesy and professionalism. I encourage anyone shopping here to compare prices with other jewelers before making a purchase. Doing so saved me thousands of dollars.

I used Olde World to redesign the setting of my engagement ring. After wearing it for almost 25…read moreyears, I wanted to change the 1ct oval diamond from a traditional platinum four-prong cathedral setting to a modern bezel. They did an amazing job! I wasn't sure how it was going to come together. They had me come back to see the platinum bezel piece and I approved the work and I had an idea of the cost. When I went to pick it up, I was so wowed that I cussed...a few times haha sorry guys! The bezel fit the diamond and head of the ring perfectly. The designer made curved cutouts on the sides so the light shines through. The diamond is secure and sits lower, exactly what I wanted. Thank you so much!

Excellent service and knowledgeable about all the watches and jewelry.The owner was asking me if I…read morewanted to order a Rolex watch or he could locate the exact watch that I was interested in.

I have some old jewelry that I need to get rid of. For some reason I went to a store in Fairview…read moreHeights. Karen took great care of me. She provides detailed price estimates on all of the items. After that I hid the stuff for a month and just got back there yesterday to see Paul and initially I thought I wouldn't be able to get the estimate Karen gave me from Paul cause he looked serious and didn't smile well he's a businessman lol. But in the end I walked away satisfied. Paul gave me the same price and gave me back a ring that I thought I could sell separately. So don't judge a book by its cover... I highly recommend this place! Thanks Paul and Karen! wish all the best!

I've been using JC Jewelry & Repair for my expensive watches since they were located in St Clair…read moreSquare Mall many years ago. They are the only ones I trust with them.

The staff is friendly and there is no pressure to purchase. They are happy to answer any questions…read moreyou might have.

Exceeded my expectations. I broke my expensive Guam cross and Blanquart was able to fix it with no…read moreproblem! Will be back for future services.

Walked in to have the prongs tightened on my ring. After short examination he told me they didn't…read moreneed it then cleaned it for free. Nice family business

Awesome place. Always friendly and knowledgeable! We have do a lot of business here. Jim and Jenna…read moreare amazing!! We would definitely highly recommend this store ..

I tried going to all the "commercial" places and they just didn't have the same quality as rogers &…read morehollands. They had a better selection and better quality than the other stores. I've been there 3 years in a row to upgrade my wife's anniversary ring and Jim (the manager) helped me find the best rings at the best prices. My wife can't be any happier with her new ring. Jim is my new jeweler.

Excellent experience working with Eagle Coin and Stamp.. Not only were they fair in their offers,…read morebut the whole experience was very educational which is rare these days. Highly recommend.

I went in to look at old currency and he kept on pushing other items. Turns out the currency was…read moretattered and way over value. They made me feel uncomfortable with their hovering.

Wonderful service for our engagement rings. Met with Sarah a year ago and was ready to buy finally…read moreshe remembered me and was able to help with the perfect purchase.

From the owner: Since 1915, Helzberg has helped customers celebrate life's biggest moments with engagement rings,…read morewedding bands, natural and lab-grown diamonds, and fine jewelry. With locations nationwide, our jewelry specialists offer personalized guidance to help you find the right piece for your style, occasion, and budget. From engagement rings to meaningful gifts, explore diamond jewelry, necklaces, earrings, bracelets, watches, men's jewelry, exclusive collections, and more -- with knowledgeable associates ready to help. Our commitment continues beyond the purchase. Helzberg offers professional jewelry repair, ring resizing, cleaning and inspection, custom design, engraving, and other care services to keep your treasured pieces looking their best. For more than a century, Helzberg has built lasting relationships through quality craftsmanship, trusted expertise, and personalized service. Whatever you're celebrating, we're here to help with jewelry you'll cherish for years to come.

Owner is VERY nice and helpful, brought in a small gold ring, and he paid me out it's total worth…read morewith minimal profit for himself! very helpful and great atmosphere in the shop! highly recommend for selling and buying jewelry!

The Gold Exchange people were amazing! They went above and beyond to help me acquire the perfect…read moregift for my wife. Good to know there are still people that care as much about customers and customer service as The Gold Exchange did with my small, but, important purchase.

Don't even bother. We walked in to have my wedding and engagement ring resized, immediately greeted…read morewith attitude from sales guy. After two sentences from this a$$hat, we walked out. Rude asf

Scheduled an appointment here for my biannual cleaning. They were able to get me in on the same…read moreweekend. The gentleman who assisted me (I forgot his name) was very pleasant and upbeat. He quickly took care of my and got me in and out in less than 15 min. Overall very positive experience.