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    Exceed Auto Brokers

    3.0 (11 reviews)
    Open 9:00 am - 4:00 pm

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    Lou Bachrodt Chevrolet

    Lou Bachrodt Chevrolet

    2.0
    (207 reviews)

    If your looking for a new or used car, truck or whatever then I highly recommend going to see…read moreJayden and Huge at Lou Bachrodt Chevrolet in Pompano Beach Best buying experience I've ever had Bought my first Corvette with these guys help. 2026 C8 2LT Stingray. I love it. Hayden and Huge know Corvettes!

    I purchased two commercial trucks from this dealership for my delivery and logistics business,…read moreincluding plans to expand into disaster relief work during Hurricanes Helene and Milton. What followed was a pattern of broken promises, unresolved mechanical issues, and misleading information that caused serious harm to my business. Multiple unauthorized credit inquiries were run. I was promised these vehicles could later be traded for cargo vans or hotshot trucks, and that commitment was later abandoned. I was repeatedly told my truck had been "fixed." In reality, many problems were never resolved. I have uploaded video evidence showing the truck failing to start, despite being cleared for service. I was also told the hazard lights were on during testing -- video proves they were not. Service records list mileage that does not match the actual odometer at the time. Because of these ongoing failures, my trucks were unreliable for contracted work. I lost income, contracts, and credibility with clients as a result. Instead of supporting a long-term commercial customer, I was left dealing with excuses, shifting explanations, and unreliable equipment. This experience caused significant financial and professional damage. I am sharing this so other business owners understand the risks. Document everything and do not rely on verbal assurances. Edit 2.7.2026: For transparency, I have linked a video documentation on YouTube showing the vehicle failing to start after being represented as repaired: https://youtu.be/uQbrQ8NwrCE This matter is currently being handled through formel legal and regulatory processes, including manufacturer dispute and legal review. I was previously represented by counsel and am now working with new counsel, Matthew M. Fischer, P.A. who is preparing a new action. My attorneys will be in touch.

    Mercedes-Benz of Pompano

    Mercedes-Benz of Pompano

    2.9
    (219 reviews)

    I did not come into buy a car , but rather to leave a resume. I met with Steve, who was at the…read morefront desk.I just want you to know.He's a lovely person.He was very nice to me.Very kind told me to go next door at land rover that they were looking for a receptionist. You should be happy to have him as a sales person!!! Nancy Kelly

    **I want to save you time, so let me start by saying that this dealership has a D- rating with the…read moreBetter Business Bureau due to failing to respond to multiple complaints similar to my own. Despite this, I decided to take the risk. Here's what happened: ‼Security Red Flag: The salesman, David Rubano, requested a photo of the front and back of my credit card to his personal cell phone. Reluctance to Finalize Sale: Despite having full cash ready, they created multiple obstacles to complete the transaction. Unnecessary Deposit: They insisted on a $5,000 deposit even though I was paying in full. Poor Customer Service: The salesperson was nonchalant and unhelpful. In Detail: I went to this dealership ready to purchase a car outright with full cash. Unfortunately, the experience was far from smooth. The salesperson's request for sensitive information, the insistence on a deposit, and the overall lack of professionalism were major letdowns. I would strongly advise considering other dealerships. Final Note: I suspect the dealership might attempt to fabricate an excuse for these issues, but two things stand firm: the BBB rating and the screenshot of the salesperson's request.

    CarMax

    CarMax

    3.1
    (93 reviews)

    Buying process is far different ... and let's preface that the unit was priced much higher than…read moreothers in market, not negotiable, and Carmax too now adds dealer prep and handling fee in the 1000 dollar range. So we found a car outside the area. We paid the have it transported here from another Carmax. We contacted a local GM dealer and found that Carmaxs Equifax reporting (versus Carfax) was incorrect and manufacturer warranty was finished. We also found the CPO on file was never paid for original dealer and thus not in effect. Urgh .... So we reach out after hours by chat to discuss cancelling and to find out the process when they were incorrect. Not to worry, the car was on a test drive and being sold today. Didn't you see the refund pending for delivery you paid ??? What ... So in effect the delivery was paid and funds received. The car was on hold and Carmax allowed another buyer to test drive and buy a unit held for transport. Then they just refund the money and fail to alert via phone and email. Wow ! Now again we were going to cancel and all is well in end. We won't likely ever consider Carmax for a buy in future however. Bad info on cars, poor hold and transport policies, and true lack of empathy around their business model and loopholes. Just another typical car dealer experience !!!

    We stopped at this Carmax to check out some used cars for sale and maybe test drive one or two…read more The way it works is that you basically have a Self-Service system here. You go to the lot and you spot what car you want to test drive and they will then set you up with the test drive. I guess it's a good system if you don't see anything you like and you don't waste a salesperson time, but I thought that was kind of odd. We walked around for about 15-20 min and did not find anything that caught our eyes. But at least we now know how it works.

    BMW Pompano Beach

    BMW Pompano Beach

    2.6
    (150 reviews)

    I've now purchased three cars from Howard Pitts at BMW of Pompano Beach, and he's always been…read moreprofessional, responsive, and great to work with on pricing. Shoutout as well to the person who detailed my new car, the job was phenomenal. Highly recommend this team.

    On May 29, 2026, I purchased a BMW X6 from BMW of Pompano Beach (744 N Federal Hwy, Pompano Beach,…read moreFL 33062). As a Brazilian customer, English is not my first language. Throughout the sales process, I repeatedly asked questions about the financing terms, the total cost of the vehicle, and exactly what I would be responsible for paying. Salesperson Jeremy Rivas consistently focused on my BMW X1 trade-in, my $15,000 down payment, and the monthly payment of $1,444.79. I spent hours reviewing the numbers and trying to fully understand the transaction. I still have the worksheet used during the negotiation. It contains the trade-in value, down payment, monthly payment, and financing term. However, it does not mention a balloon payment of $42,568.75 anywhere on the document. I left the dealership believing my obligation consisted of my trade-in vehicle, my down payment, and 36 monthly payments. Only later, after logging into my BMW Financial Services account, did I discover that the contract included a final balloon payment of $42,568.75. My complaint is not that the balloon payment exists. My complaint is that such a significant financial obligation was never clearly explained to me despite my repeated questions and despite the obvious language barrier. Had this obligation been clearly disclosed and explained, I would never have agreed to this financing structure. Customers deserve transparency and clear communication when making major financial decisions. Unfortunately, that was not my experience at BMW of Pompano Beach.

    Exceed Auto Brokers - car_dealers - Updated June 2026

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