We had a great experience with Exel replacing a complicated stair runner. Communication could not have been better from the selection and ordering process through installation and follow up. The installation and on-site serging were perfect. We had put off this improvement because we didn't feel confident with other carpet stores - wish we had come across Excel sooner. read more

What's not to like!! Josh came out to give a free estimate. Friendly guy with good personality. Good and very fair estimate for the work we wanted done. Great quality work at a reasonable price in my opinion. They will now always be our go-to flooring place! read more

Bought a house and were overwhelmed with the number of projects - fortunately replacing the carpet was so easy! Tabitha made the process so straightforward. We got a better product at a better price that anything from the big box stores, and the service was so much better as well. If you need flooring, this is your place! We will definitely use them for future flooring needs. read more

I loved what they did with our hardwood floors. Great communication and phenomenal work!

We decided to replace our second floor carpet in 3 bedrooms, a hall and two stairs. We finally settled on using Josh at Excel because he had products we liked and fit our budget. He measured our house, made quotes and delivered samples to help our selection. After our decision to proceed, JT scheduled the material and installation. This is one remodeling project for us that was on schedule and had great quality. The installers were prompt, very experienced and courteous. There were no hidden extras. We appreciate Excel's great customer service and will use them again. read more

Carpeted my upstairs bedrooms, stairs and also installed AstroTurf on my deck. The entire process was seamless. I never had to leave home. They arrived on time and their installers were professional. Josh and his staff are first class! read more

Absolutely amazing work and company! Highly recommend. Been using Excel carpet for years.

We decided to have luxury tile planks installed on the first floor of our home (except kitchen and bathroom) . From the beginning to the completion of this project both Craig and Tabitha of Excel answered every question we had and coordinated the entire installation process , including a follow-up visit a few days after the final installation. They wanted to be sure the project met our satisfaction- including quality and overall cost. We feel that the end result was well worth the effort and the value received for the price paid was on target!. We would recommend using their services and we will do so again in the future ! read more

I cannot say enough great things about Josh and Craig. This is my second experience with Excel and these guys exceeded my expectations! I made a trip to the store to preview a few products. Then Josh came to my home to provide an estimate. I ultimately settled on a great engineered product that looks amazing! Install was quick and seamless. I highly recommend this company for your flooring needs. read more

Jorge and his crew have been to our house twice now and they are amazing. They hung 3 chandeliers, moved sconce locations on our wall and installed an outdoor ceiling fan where there was no junction box or electricity (they ran it down from an existing light) all in about 6 hours and couldn't have done a better job. Love these guys. read more

fantastic quality, great competitive pricing and a fabulous result. Josh and Tabitha are professional, invested and responsive.

dont bother unless you want your house to look like a jigsaw puzzle piecing together mismatched colors in the same room!!

Excel has THE best customer service and owners. They always take care of me. I'm a repeat customer and highly recommend them.

I had some tile that was very hard to find that I got second hand. We didn't have enough to complete the bathroom floor. I called all over Atlanta and the big box stores, no luck and no help either! I called Excel and Tabitha called the manufacturer directly and found me the last box of tile in existence! Tabitha even had it shipped to my house! I can't thank Excel enough! Excellent customer service!! read more

I worked with Dave throughout my entire carpet process. I reached out to several companies and Excel was the cheapest option. Even though it was the cheapest of the companies I called it had excellent service and carpet options. I also found this company through a quick Yelp search. Dave invited me to come out to their store and view the different carpet options. While there I chose several​ options I liked and he gave me the pricing for each option. I was buying new flooring for a house I was buying. He was willing to work with my agent so that he could go in the house and get accurate measurements​. Dave and his team worked with me as my house buying paperwork was moving slowly and I had to reschedule the installation date multiple times. Installation was done smoothly and correct. I am loving my new gray carpet in my two bedrooms and stairs. Thanks Dave! read more

We love Excel Carpet. Recently we replaced our family room carpet. They came out with plenty of samples for us to choose from. We also could have visited their showroom if had wanted to see more. We selected our carpet and they installed it yesterday. It's more beautiful than we imagined. The installers did a great job, and cleaned up afterwards. We used Excel 10 years ago, and were happy to find they are still "Excel" at all they do. They have all kinds of flooring, by the way, not just carpet. read more

I try'ed to get a service from them and my contact was Dave for some reason I can't find a picture of the carpet we picked and when I called back all I got from Dave is " you gotta be kidding me, I don't have time for this" read more

There is no better team for floors out there! They arrive and complete the work on time, their workmanship is superb, and they are so cooperative and helpful. So grateful for their input on color choices and design options. Josh and Craig suggested things that have worked out beautifully and stayed within budget. Thanks, guys, for making a tough process so much easier. read more

Excel Carpet Flooring installed hardwood floors in our kid's 4 bedrooms last week. They did an excellent job! They completed everything in 5 days so when we returned from spring break everything was done! Highly recommend them. They left the place spotless and the floors look amazing! read more

Terrific crew, very professional. Marco and his assistant were on time, worked diligently, and left the place looking great. Would definitely recommend and use again. read more

We were long overdue for a carpet update and decided to go with Excel Carpet and Flooring after reading all the great reviews :-) Dave came out for an estimate and brought a few samples with him. He was very knowledgable, professional and pleasant to work with. The estimate was reasonable so we locked in on having the entire home carpeted which included a second floor. I couldn't quite decide on a color that day so Dave had a few samples mailed to me the same week. On install day the crew arrived on time and ready to work. They were great, worked hard, nonstop and were very careful and considerate when it came to moving around our furniture. The entire job took about a full work day (7.5 hrs) to complete and was well worth every hour spent. The carpet looks so good! I'm glad Excel lived up to their name and promise. It's amazing what new carpet can do - it feels like a new place. My only small critique is that we kinda lost contact after the job was completed. It would've been nice to get a follow up call or email just to see how the install went & if it was to our satisfaction. One of the installers left his hammer, I called and emailed the main office to see if someone wanted to come and get it but no response so I guess it's our hammer now ^_^ All in all the entire job was a great experience and I definitely wouldn't hesitate to recommend them and do business with them again. Thank you! read more

We needed to have carpet installed in our family room and needed to have it done rather quickly due to guests arriving for the weekend. I did not want the hassle of going to a store and wanted a company that specializes in "in home" consults. I had recently had a bad experience with another in home company that did not deliver during their initial presentation so I was really "on guard". I chose Excel because of their Kudzu ratings. Josh arrived at my home on time and in his company uniform. He was a home owner's dream, (pleasant, articulate, knowledgeable, nothing creepy about this guy). I appreciated the professionalism. He was "ready to go". He gave a great presentation and was able to answer all of my questions. I was able to receive an estimate before he left my home and he also assured me that the install could be completed within the next two days. The guys who arrived worked cleanly and efficiently, without disrupting anything in the home. After the install, I was concerned that the carpet looked darker than anticipated, ( I was warned of this by Jason), and instead of saying too bad, Jason offered to have his men return and replace the carpet with a lighter shade, in order to satisfy his customer. Well, there was no way that I could have allowed him to do this because Excel had executed the task perfectly and this was simply MY issue. I am glad that I did not change the carpet because after all of the furnishings were returned to the room, everything looked great! This was almost three years ago and this carpet, (in our well traveled family room), still looks like new. Best of all, the price for the install was $500 less than the competitor's estimate. Thanks Josh! Not only would I highly recommend this company to others, I would use them exclusively for any future installations. read more

Excel Carpet - Still looks great after 3 years in our family room. - Carpeting Near Me - Atlanta, Georgia

If you have to get carpet, go here! The team is professional, friendly and knowledgeable. Dave, the measurer, came to our place and measured each room twice. We joked and said, "measure twice and cut once"! Later that day, we went to the store to pick out our carpet. We had never done that before so Josh walked us through it. He answered all our questions and we learned so much. The question that we really appreciated was if we were selling soon or staying. When we said we were staying we were taking to a better quality carpet! Makes sense now, but at the time we thought that was the most important question he asked us. There was no pressure to buy and I looked at just about everything until I decided on what I wanted. When it came to picking colors, I picked 5 samples. No questions and no hesitations. That allowed me to pick the best color for our rooms. When it was time to install, they showed up on time. First thing was to pull up and remove the old carpet. Then they cut and brought in the new. Being curious about the whole process, they let me watch and ask a thousand questions. They did our 2 bedrooms in about 3 hours. We LOVE the result. We have one more room to do and there's no question where we will go. Excel! read more

Excel Carpet - And after! They even vacuumed! - Carpeting Near Me - Atlanta, Georgia

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I have used Excel twice now for two different homes.  Their customer service is fabUlous. Excel provided wonderful customer service and products that exceeded my expectations during the first purchase.    This second time around, we had to unexpectedly install new flooring for our newly purchased single family home.  Craig was SUPER patient and I know I was riding his reserve nerves with my indecisiveness.  (Not my normal behavior, I swear!) :-)  I was all over the place and Craig was the best.  He knows their products and listens well to what you want (or don't want)!  I can't say enough about them.  You won't be sorry. read more

Highly recommended. We had about 1400 square feet of carpet replaced, including 2 staircases, and Excel was 40% less expensive than our quote from Empire for comparable carpet. Great job on the installation, professional/courteous installation team and sales, and they actually sent a hand written thank you note after the installation. Said they'd arrive between 9 am and 10 am and they arrived at 9 on the nose (the sales person who gave us the quote was also right on time). Great job cleaning up after themselves as well. I've got to give kudos to that kind of service. read more

Excel did an incredible job with our 2 bathroom renovations. We were very pleased with the process from start to finish and we will definitely be using them for projects going forward. read more

Josh from Excel Carpet and Flooring came recommended by a neighbor. What amazing customer service. Josh was simply astounding. He handled everything. He was professional, on time, and delivered quality work. That's just the beginning. I must admit that we we were not the easiest customers to deal with.However, when it came down to it, he showed that he valued our business and that he cared. THAT is what says it all. In such an entitled society, to be grateful is no understatement. I have to believe that Josh, being human (LOL) and all..., he had to be totally annoyed with us and probably even pretty frustrated. Still, he did not waver in delivering excellent customer service and remained calm and professional. He dealt with our concerns just like a true leader in a company should. He said only positive things and ummmm...admit it y'all....that's hard to come by...right?! The team that he has to install both his carpet and hardwood were top notch. We especially enjoyed working with his hardwood installation team. They were an excellent team of quality craftsman that knew what they were doing. I was completely confident in the job that they were executing. Everyone on this team worked with us and accommodated our demanding schedule to say the least. Josh reassured us that we would be happy with the work and we are. We can't say enough nice things about Josh. I would recommend Josh in a heartbeat and will use him again if we were ever in need of flooring. We were difficult to work with and if he can make it work for us, he can make anyone happy with their flooring! Seriously... Now, we have beautiful hardwood floors that we adore and carpet that is wonderful. THANK YOU EXCEL CARPET!!! THANK YOU JOSH!!!! read more

Thank you Craig, Josh and the installing crew for a very fair price and great experience start to finish.

We were so impressed with the quality of carpet that was installed and the installers were extremely careful and very respectful of our home. Thank you so much for doing such a spectacular job! read more

Extremely professional and courteous staff. Quick and clean installation. great small carpet house with much better service than you will ever see in a Lowes or Home Depot. read more

Great customer service and provide honest opinions and recommendations. Our go to flooring store.

Faye and the rest of the team at Excel Carpet made my basement carpet installation so easy and affordable that I would recommend Excel to anyone in the market for new carpet. Because I was putting my house on the market, I was in a time crunch to replace the carpet in my basement. However, I did not want to be taken advantage of, so I contacted several local and national carpet companies for estimates. Not only did Excel beat all other estimates (some by as much as 50%), but they were also the friendliest and most accommodating of my busy and unpredictable work schedule. My new carpet was installed less than a week after I selected it, and the installers were clean and professional. They did a great job, and the basement looks transformed! Thanks to Faye and everyone at Excel! read more

We had an excellent experience with Excel. Michelle was very helpful and gave us exactly what we wanted. The installation was scheduled and installed quickly. read more

We used Excel Carpet Flooring to install new carpeting in our finished basement in August 2013. Dave was the sales rep who showed us just what we needed and well within our price range. He was knowledgeable, friendly and not at all pushy. We spent a little more than $2,000 for 1,250 sq feet. It was installed perfectly. They even came back a few days later because of a temporary water problem we had in our basement and finished the last part of the job without any additional charge to us. For the price, quality and service, I'd use them again in a heartbeat. read more

Absolute nightmare. Installers don't know what they're doing. And if you have a problem Excel will do everything in their power to try to wiggle out of any ownership of the problem. We have been trying to get an installation problem corrected for two years. Excel won't budge or do anything to properly resolve the issue. Their favorite tactic is to respond to anything negative with lies and excuses and a "claim" that they have tried to resolve the issue. It's all lies. There is an obvious tone of their need to "win" over their desire to resolve an issue with a client. And "winning" for Excel is to keep the money honest people have paid to them and turn out a lousy product with lousy installation. We've had a lot of work done by many different companies in our home. By FAR this is the worst we have ever dealt with and over such a small sum of money. Don't walk people ... RUN away from dealing with this company. read more