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    Excel Rehabilitation-Fairfax

    4.2 (23 reviews)
    Open 7:00 am - 5:00 pm

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    13 years ago

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    Duncan G.

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    10 years ago

    Excellent first impression! Great space, knowledgeable staff. Can't wait to see the progress!

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    Review Highlights - Excel Rehabilitation-Fairfax

    I worked with Duncan at Excel Rehab for just over three months, recovering from arthroscopic surgery on my hip.

    Mentioned in 9 reviews

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    Burke Health & Rehabilitation Center - Old stained curtains that desperately need to be cleaned

    Burke Health & Rehabilitation Center

    2.5(93 reviews)
    5.4 mi

    If you visited this location 4-6 months ago and left "wanting more" for your loved ones, you need…read moreto go back and check it out again. It has changed dramatically under new administration! Skilled nursing centers with Rehab need to be closely scrutinized and we selected this location for my mom after her stroke due to the fantastic Gym for intense rehab, the dynamic therapists, and the location near our home so we could visit often. After five weeks there, she came home stronger and confident, but there were some issues here and there that made the experience somewhat traumatic. The new administration arrived when we did, and when we returned four months later with mom's Congestive Heart Failure, it was like a a Tsunami touched on every area of deficit we had seen prior. The Administrators held themselves accountable for the concerns that we had, and in the eight days we were there in August, I can highly recommend this location. Nothing is perfect in the area of need for elderly or those recovering, but the site was very clean, the nurses were top notch and positively invested above and beyond in their patients. The therapists and the gym maintain their five star review throughout both experiences (especially the manager and PT "Jim Morales" , but a special thanks to our nurse "Taylor", who felt like part of our family when our visit over.

    This place is the worst. My father has been there a week. NO ONE has contacted me to discuss his…read morecare, despite my asking numerous times. No one answers the phone, and if you are able to get through to someone, the nurses do not listen, but just talk incessantly and do not care about your concern. He has requested a room change numerous times, and no one has responded to him. I have contacted them numerous times as well, and no one has responded to me. What a mistake for him to go there. AVOID THIS PLACE!!!!!!

    Photos
    Burke Health & Rehabilitation Center - Dry, tough chicken breast, black eyed peas, summer squash. Nearly inedible.

    Dry, tough chicken breast, black eyed peas, summer squash. Nearly inedible.

    Burke Health & Rehabilitation Center - The bed adjuster that needs to be cleaned

    The bed adjuster that needs to be cleaned

    Burke Health & Rehabilitation Center - Dry corn bread.

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    Dry corn bread.

    ManorCare Health Services - Fair Oaks - More poo on the wall.

    ManorCare Health Services - Fair Oaks

    1.7(55 reviews)
    5.0 mi

    My father was sent to Manor Care Fair Oaks for rehab following a fall that resulted in a serious…read morehead injury (from which he was quite confused and agitated) and a lengthy hospital stay. He came out with two stage 2 pressure sores, which the ER staff at the nearest hospital discovered after one of his 3 falls in 2 weeks. They found the sores while cleaning old, crusted excrement off of his buttocks because the staff at the "rehab" facility couldn't be bothered to help him to the bathroom. They just put him in a diaper and then refused to change or clean him. When I brought this to the director's attention she said the ER nurse was lying. Then she yelled at me, saying my father wasn't an appropriate patient for the facility. Somehow this didn't stop her from accepting him as a patient and cashing his Medicare checks, but whatever. Another time I visited, my father smelled like feces, which nobody did anything about until I asked multiple times. When it was all over, the room still reeked because they left sh*t smeared on the wall (see pictures). When I alerted the staff to the problem, they shrugged and didn't do anything for 30+ minutes, so I ended up cleaning it myself. Another time I came to visit, my father almost fell, but I managed to catch him and lower him gently to the ground because I'm not strong enough to deadlift a 175-lb human. When nobody came to see what happened (this wasn't a quiet situation), I peeked around the corner to the nurse's desk and nobody was there. I called for help for 10 minutes before someone showed up, and they acted annoyed that I was yelling while my father was lying on the cold, hard, dirty floor. The doctor who supposedly oversees care for the patients in the facility, without examining him or doing any tests, diagnosed my father with diabetes, which he didn't have. He was taking a medication commonly prescribed for diabetes, but he was taking it for heart failure. I hope she doesn't actually treat patients. Finally, when I sprung my father from that hellhole, I was presented with a garbage bag full of laundry, which they had told me they were sending out to be washed. Everything was soaked in urine, and there were solid pieces of feces in the bag. I suspect this might have been because I complained about how my father was neglected. My father died in hospice at a better-staffed and -managed place 2 weeks after I got him out of this abusive, corrupt excuse for a health care facility. He probably would've died around then anyway, but it haunts me that he spent some of the last weeks of his life in that horrible place where he was ignored and neglected while he was confused and scared. They should be shut down. Don't let anyone you love go anywhere near this place.

    Should give you an option for a negative!Having 15 years in a hospital setting 6 building a…read moremedically based fitness center, this place needs to be shut down. I was there for over 5 days with my bp not taken once. Even when they asked me to get on the Nustep. I asked if the follow also. Yes. Why no BP. Silence. Plus no BP. Then that evening an elderly gentleman fell. I rang my bell as did a few others. 25 - 911 came Charge nurse fuming. They came to me in 2 hrs. Asked whats their procedure for the alert button. Kid, yes kid goes - you use those in Your exercise center. So much for HIPPA. And that was my first career, my second was Director of HR Told him I wanted the protocol n the HR director. Did I get them. No, but I did get someone else meds. Know your meds! My daughter came to pull me early. She's a Dr. No notes on my case among other issues n she reported to State. DO NO COME HERE!

    Photos
    ManorCare Health Services - Fair Oaks - Excrement on the wall of my father's room. I told the nurses about it and they shrugged, so I cleaned it up myself.

    Excrement on the wall of my father's room. I told the nurses about it and they shrugged, so I cleaned it up myself.

    ManorCare Health Services - Fair Oaks
    ManorCare Health Services - Fair Oaks

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    Iliff Nursing and Rehabilitation Center - I pressed the call button 15mins ago since I posted this and it's still ringing.

    Iliff Nursing and Rehabilitation Center

    2.1(27 reviews)
    3.9 mi

    My friend was admitted to Iliff for rehabilitation after developing cellulitus on his foot and…read moreneeding physical therapy to help him walk again. I visited him three to four times a week, and each time, I found him almost unresponsive, I could not wake him up, which was extremely unusual for him. The wound care he received was the exact opposite of what his doctor had instructed, which was alarming. Additionally, despite his inability to walk, the staff's approach was disturbingly passive. When I asked about his physical therapy, a nurse told me, "If he doesn't want to walk, we won't force him." Rehabilitation is about encouragement and support, not neglect. One particularly troubling incident occurred when my friend repeatedly pressed his call button for help, but no one responded. He then called the nursing station, but still, no one answered. In desperation, he called me, and I had to physically go to Iliff to inform the staff that he needed assistance. This level of neglect was unacceptable. Concerned for his well-being, I immediately contacted his family and urged them to get him out of that facility before it was too late. Meaning, I told his family he might die there, in my opinion if they did not get him out. Thankfully, the family listened to me and they moved him out. He is now receiving proper care at home--he is no longer overmedicated (again my opinion), his wound is being treated according to his doctor's orders, and he is making significant progress with physical therapy. If I could give zero stars, I would. Quality care should never be optional, and basic responsiveness, proper medical treatment, and patient support should be the standard--not the exception. This was not a safe environment.

    HORRIBLE living conditions, HORRIBLE meals, HORRIBLE communication, HORRIBLE effort ... I am NOT…read moreexaggerating. After visiting an Aunt here, I told my children to seriously just pull the plug on me ... DO NOT allow me to be placed here or ANY place like here. I can go on but I'm going to just keep praying for ALL who have no choice/no voice in their care.

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    Iliff Nursing and Rehabilitation Center - The photo says it all

    The photo says it all

    Iliff Nursing and Rehabilitation Center
    Iliff Nursing and Rehabilitation Center

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    Reston Hospital Center - Solo room

    Reston Hospital Center

    2.4(317 reviews)
    8.0 mi

    My family and I would like to express our sincere gratitude to the Emergency Department team at…read moreReston Hospital for the exceptional care my mother recently received. We arrived by medical transport and, from the moment we entered the Emergency Department, we were greeted with kindness, professionalism, and compassion. The security staff welcomed us warmly, and the receptionist greeted us with a smile that immediately put us at ease during a very stressful time. I would also like to recognize the registration representative who assisted us during our visit. Even while handling the administrative and insurance aspects of our care, she was patient, kind, professional, and reassuring. Families arriving at an emergency department are often worried and overwhelmed, and her willingness to help made us feel supported from the start. To our surprise, there was virtually no wait time. We were brought into a room almost immediately, and the quality of care we received was outstanding. Nurses Jasmine, RN, and Susana, RN, were compassionate, attentive, and professional throughout the visit. They treated my elderly mother with dignity, respect, and patience, ensuring she was comfortable every step of the way. We were especially grateful for Dr. David Kruse. Dr. Kruse was thorough, knowledgeable, kind and genuinely compassionate. He carefully reviewed my mother's extensive medical history, recent surgeries, rehabilitation stay, and prior hospitalizations. He performed a comprehensive examination and ensured every necessary precaution was taken to rule out infection, pneumonia, and other serious concerns. His calm demeanor, attention to detail, and concern for my mother's well-being gave us tremendous peace of mind. At the end he even brought her a syringe and distilled water so she can get hydrated through the feeding tube. In addition, my phone's battery was dead. He personally took my phone to charge it. Not many doctors nowadays do these acts of kindness. I wish doctors are taught more and more compassion, kindness and empathy. Bed side manners are extremely important not only in the hospital setting but also in the emergency room and doctor's offices. I would also like to thank the two radiology professionals who came directly to my mother's room to perform her X-rays. They treated her with kindness and respect throughout the process. My mother has endured months of hospitalizations, surgery, rehabilitation, and numerous medical appointments, and moving an elderly patient can be difficult and uncomfortable. Their gentle, patient approach was another example of the excellent care we experienced during our visit. Before we left, Derrick kindly assisted my mother into a wheelchair with patience, professionalism, and genuine care. His kindness did not go unnoticed and was greatly appreciated. I would also like to mention that this was not our first visit to the Reston Hospital Emergency Department. Over the years, and especially during my mother's recent health challenges, we have experienced emergency room visits involving long waits, extended delays, and admissions where we remained in the Emergency Department for hours awaiting placement or a shift change. We understand that hospitals are busy and that emergency departments face tremendous demands every day. What made this visit different was the remarkable efficiency, teamwork, professionalism, and compassion shown by Dr. Kruse and the entire team caring for my mother. From arrival to discharge, every person we encountered treated us with respect, empathy, and genuine concern. They saw not just a patient, but an elderly mother and a daughter doing everything possible to care for her at home. Over the past several months, my mother has endured multiple emergency room visits, surgery, hospitalization, and rehabilitation. As her daughter and caregiver, there have been many moments of exhaustion, uncertainty, and worry. During this visit, the staff gave us something we desperately needed: reassurance, confidence, and hope. My mother is a retired teacher who has lived in Fairfax County for more than 40 years. Throughout her life, she dedicated herself to educating students, volunteering, and serving this community. Seeing her receive such thoughtful care meant more to our family than words can express. Dr. Kruse and his team have earned a loyal supporter in our family. Thank you to Dr. David Kruse, Jasmine, RN, Susana, RN, Derrick, the radiology staff, the registration representative, the receptionist, the security staff, and the entire Reston Hospital Emergency Department team for providing outstanding care during a difficult time. Your professionalism, kindness, and dedication will not be forgotten. With heartfelt gratitude, PK Fairfax County Resident and Daughter of a Grateful Patient

    Went to trat swelling in lower left lip. they charged me $240 on same day while waiting and finally…read morePA asked me to go to another ER next morning. Waiting time is 4hours and no treatment. Next thing I know from Insurance that they charged $1456.00!! - for doing absolutely nothing

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    Reston Hospital Center
    Reston Hospital Center - Waiting area

    Waiting area

    Reston Hospital Center

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    Excel Rehabilitation-Fairfax - physicaltherapy - Updated September 2026

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