I've gone twice and had good experiences both times. Tom did my repairs within a day the first time and two days the second time. The second time took longer because it was difficult to diagnose the issue. They're upfront about their prices and the actual cost aligns with their estimate. The prices are also incredibly reasonable. It's rare to find honest people in any industry but it seems to be more prevalent in the auto industry. Tom and his wife seem to be business owners who genuinely want to do an honest days work for a fair price. This is the only place I will take my vehicle. read more

Great family owed shop and no gimmick or high prices for repairs and they reason with you on the time and the price range. Very trustworthy business and saved me few times in the past with my old lemon car before I got rid of it. read more

I brought my truck here when I needed new rotors and an oil change. My decision was based solely on Yelp reviews, and they did not steer me wrong. He is a great mechanic's shop. This is a family business. Tom owns it, and his son works with him as the other mechanic. They are very happy to talk through what you need. They are very patient and not in a hurry to rush you out the door when you need to convey your problem. Trustworthy, as they were open that I didn't need pads, yet. It was unmistakable that I needed rotors. They called and said how much brake pad was left (enough), and asked uf I wanted them changed while they replaced rotors. I showed up unannounced as they opened at 0730 and my truck was done by 2 PM. I'm very pleased with their work. I love the truck. It has lots of mods, and I don't like trying out new mechanics who might screw things up. But, being new to Omaha, I need a good mechanic. Tom and his son are my new mechanics. I recommend you try them out. The building isn't much to look at, but the family running it makes up for it. They don't have a waiting room, but Tom actually drove one of his other customers home so he wouldn't be uncomfortable while his car was fixed. Now, that is customer service. Tom is a veteran - US Army. read more

Took my partner's car in to get brakes looked at -- Tom was super helpful, explained what was up with them, replaced them, and even did an oil change same day. Was at least $300 cheaper than what the dealership wanted. Wound up taking my truck in couple days later as it had been making a funny sound (dealer didn't say anything when changing oil, strange) and Tom told me my brakes were down to metal and needed a fix ASAP. Charged under $100 for labour and for cost of parts. No "inspection fee" that other places always try to tack on. Great people. Will be back for all repair needs as long as I'm in town. read more

I stopped by on my way home from work hoping I could get help removing an unbudging screw from the back license plate holder to put the new plate on. The gentleman who owns the shop, stopped everything and was able to remove it. Then he went above and beyond to affix my new back plate. And yes, his kind assist changed my whole world for the better!!! Thank you!!! I highly recommend this local, family-owned shop and staff!!! read more

I went here just by the judging of reviews. Did not dissapoint. All the staff was super nice and friendly. They took the time to listen to all my questions. Honestly suprised my bill was not even that expensive. Props to this place! read more

Tom, the owner of Excellence in Auto Repair has been servicing and fixing my car over the past 25 years. I never go to any other mechanic unless he refers me to one (such as a dealership due to parts or work they don't handle). Always honest about what needs to be repaired right now and what can wait. Always doing great work at affordable prices. Most work is done in 24hrs and done right so I don't have to worry about things breaking down on me. I would highly recommend Tom and his shop to anyone. read more

Dropped my truck off after the check engine light had come on and they were able to check it out and figured out I just needed a oil change and a repair to a line which was leaking. Guy who called me back, Tom I believe. He was super respectful and walked me through everything that they did. I am not particularly knowledgeable on engine things so it was extremely nice to have him break it down for me was so great. read more

Honest mechanic who doesn't try to sell you work you don't need. They helped me solve a concern about my suspension in a time crunch, fast and easy. read more

Been going to Tom for over 8 years. He's a straight shooter who never upsells you or oversells what he's equipped to do!

Tom is a hero. We broke down on the way home from visiting the in-laws for the holidays and Tom not only got our car in the same day we called, but got us on the road before 5pm. He knows what he's doing. read more

Let me start by saying: GO HERE. This place has been in business since 1993 and has never advertised. Drive up to the place and you'll see why. They don't have a lot of space but don't let that deter you from walking in the door. It is family owned and they take pride in their customer service and most importantly, honesty. I had to take a car in for sway bar extenders and bushings and the work was 'excellent' and affordable. Tom (the owner along with his wife Renee who works the front desk) will not BS you. If work doesn't need to be done they'll tell you that. Just go and you'll see what I mean. You will feel very comfortable. They run a business the way people should and I am confident if you go you'd feel the same. read more

Wow! Wow! Can't speak highly enough about these folks and their service. After receiving advise from a dealership to repair my 2003 truck, 175k mi, to the tune of $2500-$4000. Tom gave our beast a thorough look over, did $250 worth of work, and our girl sounds brand new. No more check engine light and purrs like a kitty. Thanks Tom for your honesty! You've earned our business for sure. Oh and work all completed on time! read more

How many times do you have to call a place, and leave a message, before they'll call you back? I quit trying and went elsewhere. read more

People dislike taking their cars in for repairs out of fear of being taken advantage. Then go see Tom and Renee. Interaction is always pleasant. And the mechanics are problem-solvers. I've never had a big surprise with the repairs or the bill. Expect to work with them in the time department. Drop off for a day or so is common and fast turnaround is not one of their strengths. But the trade off is a little patience for the peace of mind that you're not getting screwed and the repairs are done right. read more

I can't say enough great things about Tom and his wife who run this place. A real mom and pop kind of shop. Honest, reasonable, and quick work. They've always gotten to me in a short time and I trust them to be up front about any work they do. It's a relief when you have a trusted mechanic. I HIGHLY recommend them, if I could add another star I would! read more

I previously took my car somewhere else and they quoted me over $1000. I came here with the recommendation from a friend and Tom was great. They checked out all my concerns and saved me over $700. Honestly, these are just the type of people you want working on your car. I'll be back here for sure. read more

I've been seeing Tom and Dan at Excellence in Auto since my first car when I was 16 (I am 29 now), and my parents have been loyal customers since long before even that. These guys are SO honest and affordable and have been every single time I've been there. My first two cars were buckets of bolts and they broke down constantly, but even as a struggling student I could afford to get them fixed at Excellence. And Tom and Dan are just about the nicest guys you'll ever meet, if they ever find time between vehicles to talk to you personally! They quietly proclaim in their tiny waiting room that they are a "Christian Business," which is usually a turn-off to me as a non-religious person, but it has proved to be wonderful and true because they are so darn honest and such good people. The only con would be that they have SO many loyal customers that they are often backed-up and their lot is ALWAYS packed full. However, they know my maiden-name so well from years & years of serving my parents and me that I can usually get them to look at my car more quickly!!! But I think if anyone makes their case about being in a rush, they will try to make time if they can. I find it is best, if possible, to call ahead and ask what day is best for them. They appreciate that, when possible, and will expedite your car whenever they can. I've seen them working late into the evening in the garage, after the shop has long since closed, to get people their cars back ASAP. They are hardworking, honest people. I would cry a river if they ever closed, but I don't see that happening anytime soon. read more

I am not sure about you, but when my care does something funky, or won't start, its a huge pain in the gluteus for a few reasons: one, I know NOTHING about repairing vehicles. Two, despite what they say, you really CAN'T learn everything on youtube. I've taken my car here twice, and I haven't been disappointed. The first time, my check engine light clicked on and the codes ran were multiple and made no sense to me. I brought in my car (an old 1999 sedan), left it for a few days, and got a phone call back that told me that nothing was really wrong with the car, and maybe just a tune up would be great. Previous car repair places would have recommended I "fix' everything, and also to include my wallet with a big fat red bow. The second time I took the car in was for the starter, which I knew was the problem. Got my car back the same day and with a totally reasonable price. I will never take my car anywhere else. The owners (a sweet couple) are honest and friendly. Rarity these days. read more

I have been incredibly happy with the service provided by Excellence in Auto Repair. It is a small, family owned shop that I am happy to support. Tom and Renee are kind, friendly, and incredibly gracious! The repairs are top-notch and affordable. The only challenge is that because it is a small shop, it can be tough to get them on the phone. If 4.5 stars was an option, I would go for that because of this. What I appreciate about this is that I know sometimes Tom or Renee is not answering the phone because they are giving their full attention to their customer that is in the shop instead of rudely ignoring them to answer the phone, which is awesome. So, if you try to call and don't get an answer - keep calling! You won't regret the service or affordability. read more

I followed Joel's review and went to EIAR and they were just as described. They were all very friendly and seemed willing to go the extra mile. For example when we pulled up one of the mechanics was helping a man aim his headlights and I don't think they charged him a dime. We got a little nervous when we noticed they had a entire lot of cars, but they finished our repair in 24 hours as promised. When the bill came, it was about $100 less than we were quoted, which is doubly good during Christmas season. Water pump replaced, washer fluid flushed and lube/filter. Easy breezy beautiful. read more

Finding a solid, experience mechanic who's trustworthy is tough enough for anyone, but especially to someone moving to a new town. Not long after I'd moved to Omaha, someone recommended EIAR to me and I've found them nothing but, well, excellent. I don't even live anywhere near the shop, but they're still my primary mechanic. They get work done in a timely manner despite being crazybusy most of the time. The one time that they did make a mistake on my car, they reimbursed me for added expenses without any hassle. Otherwise, they've always been amazing and never try to invent extra reasons for me to spend more money with them. I recommend them as highly as I recommend anything else. read more

Going off R Y. and Joel's reviews I decided to give this place a shot. I was first impressed because they moved up my appointment since it was more serious than most (brakes). She told me I could actually leave my car there that night and use the key drop-box feature. I have to admit that I was a little put off by the appearance of the place (not bad, just not expected). That plus I was dropping off my car/keys to someone I didn't know personally. Anyways, it all turned out great. The owner was very nice and down to earth. I appreciated his honesty in telling me what had to be done at the shop and what I could get done elsewhere for cheaper. They actually had it all done that day, which was great for only calling the night before! Pros: Flexibility, Service, Honesty Cons: Appearance, Location read more

My Kilgore died recently, at a really bad spot during rush hour. I called AAA and they suggested towing it to Grand Island. I may be new to Omaha but I'm not an idiot. I got on Yelp and found Excellence in Auto Repair. Tom was amazing! He fixed my car, explained the problem to me, and even suggested I call AAA back to complain about the poor service. (Which I did.) Renee, his wife, is so nice! She came and picked me up so I could get my car back even faster. This is the only place I would go, considering how poorly the situation started it ended very well. read more

This place and its owners are the best. My husband and I had a breakdown of her car right before we were moving actually on the day that we are moving out of Omaha. This is a family owned business and their son drove all the way to help us out, followed us to the shop and got us in and out within an hour. We were so grateful. They are the nicest people and full of peace during times when an auto repair can be chaotic. These people aren't just auto mechanics. Their family is full of grace and love and really truly love helping people. We always tell the owner Tom that he is like a "doctor of cars". Thank you Excellence in Auto Repair we will never forget your kindness!!! read more

I am new to Omaha and took my car here after reading some great reviews on Google. My car was giving me a flashing check engine light (which is never good). They ran the scanner and my car gave no codes but something was definitely wrong. They kept my car overnight to look into the situation further. I was so afraid it might be a transmission issue, but it turns out my car just needed some tune up work (spark plugs, coils, etc.). This is a family owned business and I am all for supporting local business owners. Tom and Renee are wonderful!! They provide amazing customer service! Additionally, Tom provided honest recommendations on what my car did and did not need. I really appreciate that. If you are looking for a honest business for your auto repairs, look no further! Tom and Renee at Excellence In Auto Repair will take care of you. read more

BEST PRICES, SERVICE & overall experience. Tom, Renee & their son are a real pleasure to work with. They were so accommodating to my sudden schedule changes. The price was really good...which at the moment was a huge priority. I have been looking for a local business for my car repairs & I feel I have definitely found it. It seems they are really looking to just have a good & successful family business...not take advantage of short-term customers with inflated prices like the "other" places. read more

I went in thinking I needed a new fuel pump ($700-$900 repair) and they fixed my truck for less than half of that. The work was also done in a timely manner and they were extremely polite. Will 100% be coming back for any future work. read more

I'll definitely be returning to this guy. He was honest and the price was way below what I expected it and researched. He was very accommodating. Very great experience read more

I can't say enough about this auto repair shop. I bought a new 2004 Ford Ranger and have always brought it back to the dealership for everything. And while it was expensive, I thought it was worth it to keep my truck running like it was brand new. This time when I called for an appointment they told me I couldn't bring it in til the 28th (this would have been a two week wait! For a safety issue? No way I could wait that long.) After looking up online for reviews, I found this place and I can tell you I'm NEVER going back to my dealer. They are busy, very busy as you'll find when you drop off your car, but they are honest, trustworthy, hard working people who care about you and your vehicle. The price was unbelievably low and the person who does the work on the vehicle personally talks with you to let you know exactly what was done before you leave. It's Amazing! When you call it might take a long time to get a hold of them because it is just a small place, but don't give up. You won't be disappointed by them or their work. read more

Can't say enough good things about this place! Tom and Renee are very friendly and honest, and seem to genuinely care about their customers. Tom has fit me in, or accommodated special circumstances (like leaving to go out of town, etc) when scheduling so that I always feel valued and well taken care of. The car care itself is always excellent, and prices are incredibly reasonable. The kind of service you get here is rare and so appreciated! read more

The people at Excellence in Auto-Repair are amazing. I was told I couldn't get in until tomorrow but as my car wasn't driveable, I dropped it off anyway. While I was there waiting for my friend to pick me up, Tom took a quick look at it and - since the repair was likely simple - said that he thought he could get to it right away. I was back on the road in less than two hours. Incredible service, incredibly kind people. I can't recommend them enough. Thanks Tom and Renee! read more

Fast, affordable, and honest along with excellent customer service. I dropped my car off at 7:45AM, they had the problem diagnosed around 10:30AM, and it was fixed and ready for pick up at 2:45 that afternoon! They are a very small, family owned shop but incredibly fast/efficient and reasonably priced. They run an honest, ethical business which can be hard to come by. I will absolutely take my car there again if I have troubles in the future. HIGHLY recommend!!! read more

My experience is similar to many of the reviews. Tom is honest, fair priced and trustworthy. I would recommend this place to everyone.

There are still good and honest mechanics out there and these guys are 100% just that. Took a couple days to get in, no big deal they are that busy. Had me out of there in a day at reasonable and fair price, no upselling just what I needed to get on the road. I would recommend these guys to anyone. Great, family owned business with good and real people. read more

I took my car here a couple months ago. Over the next three weeks, I had to initiate almost all of the contact with them just to find out what was going on with my car. Three times they told me it would be done by a certain date, only to have the date pushed back. Their initial estimate ended up being about 600 dollars less than the final actual cost. They were able to get my car running again, but two months later, I had to take it in again with a related problem, which ended up costing another 400 dollars. This time, I took my car somewhere else, because I couldn't afford the possibility of being without a car for a week or more. I had heard good things about them from friends of mine, so I was very surprised and disappointed with my experience. read more

Tom is a saint, and so is his team. I've taken my two vehicles into his shop for completely unrelated problems many times over 5 years now and I've always received very fast service. I've never once had the impression that I was being overcharged or being given advice about my car in order to nab more business, but because they were genuine issues worth addressing, and always usually limited to my original problem unless he detects something obviously dangerous or costly down the road. This is a mechanic that understands that the best way to make his money is to provide stellar service and reap the deserved loyalty of his repeat customers. I would recommend this mechanic to literally everyone one hundred times over. I'm nervous to move, because I know I won't likely to find a mechanic this good and trustworthy and friendly if I do. If I could give 10 stars, I'd still yet demand he get a 15. read more

great small repair shop. the guy that owns the place tom is straight forward, honest, and is actually trying to SAVE you money. his prices for repairs were extremely low in comparison to other shops in the area. he did the work in less than a day and even explained what he did and showed me the damaged part that he pulled out. overall a great experience that i would recommend to anyone. these days its hard to trust people with all these scammers around, i feel like this shop is trustworthy, honest, and looking out for the best interest of the customer. read more

These reviews are spot-on! I actually live very close to this shop and, after seeing only positive reviews online, decided to give them a try. They are a smaller shop, so there can be a day or two wait, but it's more than worth it IMO. The car is alway done when they give an ETA. They've always been thorough and straight forward, especially with price. They've never tried to upsell, or 'create' additional fixes. I would suggest this shop to any of my family or friends! read more

They do a great job always at a very reasonable price! They are so fair and get things done. One of the best repair shops I've used.