The Customer Service at Dingmans mechanical is fantastic. As a female car owner, I know I can trust…read morethe assessment and work done on my car. The work is done in a timely manner, and I am kept updated on it and advised of any thing that may be needed in the future. They have kept my 14 year old car running and in top shape. I highly recommend them!

This was our first time using Dingman's and it will be our last…read more We dropped my wife's vehicle off for hail damage repair on September the 16th. That Friday, she received her one and only update call letting her know "we will for sure have your vehicle through next week." No big deal, we have rental car coverage through insurance for up to $600 which equates to roughly a month. So based on the timeline of "through next week", we figured we were good to go. Unfortunately, "through next week" came and went. When my wife called for an update on September 27th, she was told her vehicle was going to paint "this next week." Okay, a little longer than we expected but we still had the rental. On Monday, October 7th, she received a notice from our insurance company that her rental coverage would expire on October 10th. When she called...again...to try to get an update, she was informed that her vehicle had not been sent to paint as she was told. Additionally, she was told that they were not sure when the vehicle would go to paint. We are now through 4 weeks and our rental car coverage is up, time to turn in the rental vehicle. My wife's vehicle is still not done. So, we are left to figure out how to manage transportation for two adults who have jobs and two children with activities with a single vehicle. Our new timetable is two more weeks, so six weeks in total and that is if they manage to hit this deadline. No apologies, nothing. Nothing more than "this is how long it normally takes." If 6 weeks was the original timeline, why were we not told that when we first dropped the vehicle off??? It's absurd. Here is the biggest problem: the communication has been absolutely horrible. No calls to give us updates, no "we are really sorry, this is taking longer than we initially told you", nothing, nada, zilch. At times we have called (late afternoon) and have been told we will receive an update in the morning. Crickets, no return calls, nothing. We asked if they could assist with either a loaner vehicle or additional rental car assistance and we were told that they wouldn't be able to help, and we had to figure it out on our own. Apparently, we are not alone either, as my wife was told there were others in the same boat as us. It may not be a problem to Dingman's, but it is a problem to us. Use this shop at your own risk because we had to learn the hard way.

Dan and staff were amazing. Hit an animal that did lots of damage to my SUV. Dan consistently…read moreupdated me as to the progress and timeline. Work was of high quality. Would recommend!

They took great care of my "injured" vehicle. Thank you very much Skyler and everyone else who…read morefixed my Honda CRV!

I bought a car at a buy Pay here about two weeks ago. It needed an oil change so I went to Jiffy…read moreLube against my cousin's advice. She said she goes to grease monkey, but I went to Jiffy Lube because they were closer to my home. I really really really wish I would've went to grease monkey. Half of the things I needed I didn't get at Jiffy Lube because the price was already 125 just for the oil change alone. But I needed an air filter and one of my headlights was out. It would've been an additional 70+ dollars for the air filter and the headlight in addition to the 125 I paid for the oil change. Had I gone to grease monkey not only would I have saved on the oil change, but I would've gotten my headlight done for free. That's what happened today. The headlight itself cost five dollars at Walmart and when I got to grease monkey since I had the part myself, they literally changed my headlight for free. I haven't been able to drive after dark for two weeks, but they have taken a huge relief off my shoulders. Not only that they topped off my fluids and zip tied my bumper which was falling down in one area. Again, all for free. I really really really wish I would've went to them sooner because Alex, who is amazing for an 18-year-old, and Cadence were super friendly and very informative. Actually, everyone was but I wouldn't have been able to remember all of their names lol but I specifically wanted to shout out Alex and Cadence. They have a return customer going forward, and I'll be sure to thank my cousin for the recommendation. I'll also kick myself for not listening sooner lol

Very efficient did not have to wait long. Good customer service and let me know about replacing my…read morefilters.. Fair and honest, especially since I am a female. I am very cautious where I take my car. I have been screwed before.

I've gone twice and had good experiences both times. Tom did my repairs within a day the first time…read moreand two days the second time. The second time took longer because it was difficult to diagnose the issue. They're upfront about their prices and the actual cost aligns with their estimate. The prices are also incredibly reasonable. It's rare to find honest people in any industry but it seems to be more prevalent in the auto industry. Tom and his wife seem to be business owners who genuinely want to do an honest days work for a fair price. This is the only place I will take my vehicle.

Great family owed shop and no gimmick or high prices for repairs and they reason with you on the…read moretime and the price range. Very trustworthy business and saved me few times in the past with my old lemon car before I got rid of it.

My daughter is in Omaha attending school, and her car needed some desperate help…read more The Mad Hatter team reviewed the issues, communicated how they could fix them, and did so quickly at a reasonable price. I would highly recommend Mad Hatter for their help and guidance.

We brought our car into the shop to fix our daughter's car which was making a rattling noise in the…read morefront end. We had already paid for an inspection and it was diagnosed as a bad control arm. They repaired it at a cost of $1057 and it did not fix the issue. They called me to tell me it did not fix the issue and would need another $200 to dive deeper into it to figure out what it was. Complete incompetence by both the company and mechanic! I understand you are only as good as your workers are but for them to ask for another $200 because they had no idea what they were doing to begin with is crazy! I would not recommend any service at this shop!

As a car owner of 20+ years, I always shudder when it comes to getting repairs done. Why? Because…read morethe repair shop knows more than I and I'm at their liberty as to when I'll get my car back. Since being referred to Rick and his team at the House of Mufflers and Brakes - I'll never go anywhere else! Even on an import, they're cheaper, more reliable and friendlier than say the BMW dealership down the road:). Call in the AM - need a loaner and the car's back before EOD. Oh, and they call you vs. the other way around (waiting all day wondering what the fleecing will feel like). Go see these guys - you won't regret it! NW

I would not recommend Omaha Car Care based on my experience…read more I dropped my truck off on Thursday, but it wasn't even looked at until around midday Friday. Before leaving it with them, I explained to Mike exactly what the issue was. The fuel pickup needs to be replaced, and since the tank would already have to come down, I asked him to replace the fuel pump at the same time and do an oil change. I specifically told Mike that my truck will only allow me to use about 3-4 gallons of fuel before it won't start anymore. Instead of actually diagnosing that issue, he simply let my truck idle for roughly 8 hours and then told me everything was fine. He also claimed he put a scope into my fuel tank and said it was "rusted." This is an Arizona truck that has been in Nebraska for less than a year, so that claim makes very little sense. The most frustrating part was when I asked if he had removed fuel from the tank to see if the truck would stop running once it got below the 3-4 gallon threshold I had described. His response was, "Oh, I guess I could've done that." That should have been one of the first diagnostic steps. To top it all off, he said my truck has a lower-end engine knock and claimed that prevented him from doing the oil change. I left feeling like the actual issue I brought the truck in for was never properly diagnosed. The only positive thing I can say is that they didn't charge me for the service. However, I still lost time, got no answers, and now have to take my truck somewhere else to have the problem diagnosed correctly. I won't be returning.

Omaha has a super hero in their midst and may not yet know it! This mans name is Michael and he…read morecame to our rescue on a SUNDAY with a smile on his face. We live in MN and after packing up our suv at the Omaha hotel to head back home, somehow the auto start push button was stuck pressed down. This hero answered my phone call, while out running errands and said he'd swing on by. He not only very quickly and inexpensively dismantled it in a hotel parking lot he made it so we were able to drive the 6+ hours home without a worry. We can't thank him and Evelyn enough for stopping their Sunday plans to help a random family. Top NOTCH Quality - amazing - work!! THANK YOU!

Michael and Alex are my heroes!!! Our brakes started grinding 2 days before we needed to take a…read moreroad trip. They got us in the day I contacted them and, after doing a thorough check to make sure it was necessary, replaced the front rotors and all 4 pads. They were super helpful and kind, and showed us the old parts so we could see what was going on. They went above and beyond the service requested and are a great value!!

No really, it's a low rating but my absolute devilish pleasure when I experience a local business…read moreowner advertising said business on his vehicle whilst at the same time behaving like an absolute psycho behind the wheel. Were you drunk or is it just that you're that stupid? Speeding, tailing other drivers, almost clipping their bumper when passing, and THEN honking and harassing them when we end up at the same stoplight despite your valiant competitive racing spirit. Mr. Wise, your name is what we call ironic symbolic nomenclature. Luckily I've never hired you for auto or home repairs. And I would not recommend that anyone else does because you're clearly not in any kind of mental capacity to be trusted with anyone's valuable assets. Have a great day, genius. Honk, honk!