Arrived earlier this morning for a smog check. Parking lot crowded (busy). "Mike" got right on it, and was the most down-to-earth individual I've encountered since my wife and I relocated to the region 6 months ago. VERY WELCOMING and APPRECIATIVE of my business. In/Out in 30-minutes. We had a GOOD and TRUTHFUL conversation about an issue with my car, too. Looks like I found my new go-to for auto service. Open 7 Days. HIGHLY RECOMMENDED!!!!!!! I'll be back. read more

My family & I have been coming to this place with all of my cars since I have been driving. . . That's over 20 years now! If I can't get a service here I try bird family auto or travel to the dealership in Hemet. I love the friendly service here over all others & the early bird drop off has helped so much when my work schedule keeps me from a weekend service. They are a very understanding establishment that calls you directly if they become aware of any concerns with your vehicle. The location is between car dealerships on ynez & you could stay in the lobby while you wait on vehicle to be serviced or walk/uber to the mall to wait. They are efficient & quick with services like oil changes/smog checks. I used to purchase tires here, but I am not sure if this is something they still provide since I haven't needed tires recently. If you are in a pinch for service give them a call & see if you're able to do it here for sure. read more

We come here for our yearly smog checks because they always have great deals on Groupon. Service is always great, but sometimes the wait can be longer than expected. Overall, this is our go-to place for smog tests. read more

Excellent Auto Care & Tire - Waiting lobby - Auto Repair Near Me - Temecula, California

I am a senior that do not like to be taken advantage I needed a smog to my 2018 Toyota but what I experience was a nightmare when the person told me that I needed a new alternator and new battery it would have cost me around $800 that I did not need all of this. I went to this place because all the nice comments but after I been there, is not true. How can these persons look at my face and lies so they can charge. The car didn't pass and the reason why was that the battery terminals were clean and according to another mechanic from another shop told me that happens it resets the system, why did this place test the car for smog when a good mechanic knows that you don't do that because it will fail, Do I ever go back to this place NEVER! Yes, I was upset and shock that they can get away with this I belong to triple A and I will certainly let them know what this place does. beware if you go to this place expect to be told that you need an alternator and other parts to your vehicle. I paid them and was told that I needed to come back but first I needed to replace the alternator before testing for smog a BIG LIE! read more

I've been utilizing EAC for over 20 years. Very polite, competitive prices, and good workmanship.

Phenomenal place. Jesse and his staff are extremely helpful and reliable. Jesse narrowed down exactly what was priority for my car. They took their time checking everything I explained was wrong with my vehicle and provided me with a prioritize list of items needed to get done. Professional, great value, military/ AAA friendly. Will return and continue to bring my vehicles here. read more

Brought one of the cars here for an oil change as soon as they opened in the morning. I was the first oil change, so the guys were super fast!! I was in and out within 20 minutes. I've brought my cars here for other minor services and the work is always done w quality and the prices are very reasonable. The guys are always nice and helpful, always explaining what the issue is, how and why it couldve happened and what needs to be done to fix it. read more

Excellent Auto Care & Tire - Auto Repair Near Me - Temecula, California

Great spot to get an oil change. They get you out quick without an appointment, this is my go to spot for an oil change. Their prices are reasonable compared to other shops. The staff is always friendly and helpful read more

Been here before, always friendly and efficient. Top notch mechanics, and great price. Had major emergency work that needed to be done, Mike and Scott were very helpful. Got it done and I'll be back on the road today read more

The staff is always welcoming and friendly. Hard to find in auto repair shops! Well priced and easy to trust.

A great stop for smog checks and oil changes! :) My sister and I had some coupons for a smog check and oil change. They gave us a discount on each service, but not exactly what the coupons promised. Nevertheless, the prices were still fairly reasonable. The place was relatively small, but everyone worked efficiently. We waited for about 30 minutes for an oil change and 40 minutes for the smog check. A bit longer than we expected, but not bad for the price. We'll be sure to stop by here from now on! :) read more

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Our alternator went out on the way home from Vegas and we were towed to Excellent Auto Care. They were able to replace the alternator and get us back on the road in just a few hours. Service and communication were excellent and the price was fair. They also had a steady stream of customers while we were there waiting for the repairs to be done and all interactions I observed were courteous and professional. Would definitely recommend! read more

Great automotive service, affordable, great customer service and overall excellent experience. Way way cheaper/faster than any dealership around the Temecula area and the work gets done right the first time all the time! read more

These guys were excellent! It's all in the name! They were efficient, did a great job getting the work I needed done, and did not try and add on more money! I think it's important to find auto care who is efficient, reliable, and has integrity and these guys know exactly how to get what you need done without breaking the bank or adding on any other silly fees etc. absolutely would recommend them to everyone and will continue using them! read more

Family has been going here for years!! They are always professional and knowledgeable about any issues going on with our cars...I suggest taking your car mid week because it's usually busy during weekends. Oil change prices are cheaper than most oil change spots also. Thanks for all your help EAC! read more

Alternator died during a trip, helped me get back on the road! I took a trip to Temecula and my battery and alternator gave out while I was there Saturday night. Looked up a shop open on Sunday and found Excellent Auto Care. Tow truck driver took my car there, mentioned they did great work here, and I filled out the night drop slip and left my keys. In the morning right away they gave me the full run down and communicated with me throughout the day to give me updates and let me know when I would be ready. Very nice and helpful. Thanks to Mike and team for getting me back on the road. read more

Best place for any of your car services and some of the best prices to also they stick by there coupons unlike Temecula smog

I hardly write reviews but this place gave me so much trouble trying to get my smog passed. I went the extra length to fix what was needed to pass, seeked advice from the Toyota Dealership right next door, PAID for over $700+ repairs and fixes, talked to the Toyota smog tech to ENSURE I will pass and this place still gave me a hard time!! I showed them my non-carb verified emission sticker for my intake and they didn't even want to run the test because "it didn't pass the visual". If you ask me the tech assigned to my car seemed lazy. The smog tech could have EASILY verified my intake by looking it up on the K&N website to see it is CA legal and comes with the stock parts of the vehicle. Went to Jefferson Smog instead and they gave me no problems and were very friendly and CHEAPER. I will not be returning here. read more

it could've been a lot better if whoever I spoke to seem in the mood to speak he was helpful but not pleasant toned

1st time my son called made appt shows up and they can't do the smog. 2nd time when in for smog show ups at 2pm and again they say can't do it. Worst customer service, my son drove from Hemet twice due to a Groupon he had bought. Horrible service! read more

i showed up 4:30pm when they close at 5:30pm for a 10 minute smog and they refused to help when there were 5 people doing nothing and there were no customers inside the office. the staff was very rude and they looked like they hadn't smiled in years. go somewhere else and don't waste your time here read more

We took our truck into get a smog check and it did not pass. We asked what we needed to get fixed in order for it to pass smog. We got the little sticker that they wanted us to put on the truck engine and also replaced another part. My hubby even went in to make sure it was the correct part. After my husband fixed what we believed the problem was we went in to get it smogged. They told us it did pass again and had a different excuse as to why it did not pass. We asked why and he didn't have an answer for us and gave us a piece of paper and basically told us to figure it out. He said to call the state or some (not his problem) reason. Go to the smog place next to them, They are much nicer and I've never had any issues! read more

I stopped in with no appointment and they checked my tire pressure for free. They were so helpful and kind!

Don't go here for smog! He charged me 34 bucks for a visual inspection. Then told me it would be $140 to fix the air intake hose. It's a five minute labor job and a $30 part . These guys are helpful. read more

I go in this morning for a simple oil change only for my 2012 Toyota to leave an hour later go to Costco and park my car and now my car doesn't lock and arm itself like it's done perfectly for 13 year up until this morning. I called them about it they told me to bring it in and wait 2 hours to look over it, LOL they should fix it now! Be careful going in for the simple you might leave with a Major! read more

JASON in particular is not fit to man the front desk or be in the shop. he's condescending rude and will help you loose business, not friendly or knowledgeable of any of the tasks at hand, customer service from Jason has helped me find alternatives rather than using you guys services, this is a on going thing every time I get on the phone with him, it's redundant, tired of the nonsense with this guy, Mike i requested you he just rushed me off the phone, claims your non there. read more

Jason and the rest of the guys are very knowledgeable kind and helpful. I am a senior and I'm grateful for their expertise. Thank u very much again and I will definitely be back for anything else I might need for my car. read more

On the way back to my family's place from a day trip to Julian, my car began making horrific grinding noises (not just when braking). I called Excellent Auto Care this morning and spoke with Jason who told me to bring the car in. When I arrived, I explained to Scott that I had a 90 mi drive back home and just wanted to make sure it was safe to drive back to LA.. Within the hour they diagnosed the problem and unfortunately I read more

I will never come back here again. I brought my car to them back in November after the ABS light popped up on my dashboard. They let me know it was a bigger issue with the hydraulic power break pump and there was a Toyota service bulletin regarding this for my Prius. They initially quoted me just over 2K, and Scott at the front counter let me know it would be much more if I took it to the dealer. I was ready to proceed and they ordered the part. I get a call from Nick the next week saying Scott was no longer there and he was going to take over. He let me know that Scott misquoted and the actual cost would be $3400. I decided to not move forward with them and to get another opinion. When I went to pick up the car, they charged me $186 to do nothing. However, when I finally got my car to take it to another mechanic, I noticed the warning light was no longer on the dashboard. The mechanic at Excellent Auto Care cleared the code, creating a huge headache for me. I came to learn that Toyota would in fact take care of everything free of charge as long as the code was on there. It took me four MONTHS to get that code back on. They created such a stressful situation for me I will never trust them again. This was total greed on their part to clear the code. My paperwork shows they knew about the service bulletin but neither Scott nor Nick suggested that I take it to Toyota, which is right next door. I highly advise to not come here for anything. read more

I had a tail light out, they saw me same day and replaced it on the spot - at a very good price :). Nice, Honest, and really easy to deal with. Would fully recommend! read more

Walked in without an appointment and they fit me in for a smog check! Great and fast service. Roman did a great job with the overall inspection. Will definitely go back. Highly recommend! read more

I called a few weeks ago to ask about new brakes and rotors, and spoke to Todd. He answered all my questions, gave me a quote, and put my mind at ease about getting my vehicle taken care of. His warmth and enthusiasm came through the phone loud and clear! I dropped my car off the following week and Todd called shortly thereafter to go over the game plan with me. He called a few hours later with an update, and I was pleasantly surprised to learn that the rotors were still okay and only the brakes needed replacing. They also cleaned and realigned the rear drum brakes, which I was not expecting. Thank you, Todd and team! I picked up my car that afternoon and ended up paying less than the original quote. I haven't had any issues with it since, and I'm really happy with the work, the timeliness, the courtesy, and the cost. Special shout out to whomever was so disappointed with Ramona Tires that they recommended this place on Nextdoor! That's how I found out about them. read more

I came in this morning for a smog check and it was quick, easy and very affordable. Dave was very informative and helpful and the smog tech was kind enough to put air in my tires as well. Definitely recommend this business!! read more

My whole family has been coming to EAC for many years! They have always taken care of us (7 vehicles amongst us) until today. Jason Estrada has now cost EAC 7 customers so far and many more to come as the word of mouth gets out there and I promise it will! They no longer put the customer first or as a priority! First off Jason by over charging and then argue with the customer over you EAC'S coupon will end up costing this business big time! If the owner of this business ( since Jason says you never come in) reads this look up my name and number on work order number 419419 Get my name and number and give me a call so I can explain to you why you've lost at the least 7 customers! Jason was nice enough to tell me that coupon needs to be brought in not just a photo of it to be honored. So let me see now at 5.19 a gallon plus my time to drive home and back to get the coupon instead of my wife sending a pic of it to me and giving the customer the best deal you've proven to the trusting public how you overcharge at, I would imagine, every chance you get! Once the trust is broken it's very hard to get it back. So it's not a ton of money, but what do ya do when it could be, take the 14.98 overcharge, now multiply that by just 7 for now that's 104.86 now multiply that by how many people or possible customers i can tell.....now as an owner I would be a bit alarmed! So we will see if I get a call and update this review! If I don't get a call take my 7 vehicles you would have as customers and use that money for a bit of customer relations training! Temecula Smog is where we will now take all our vehicles from now on. 24.99 plus 11.00 certified and transfer fee. Up front cost! Big difference!! read more

Excellent Auto Care & Tire - This is their add - Auto Repair Near Me - Temecula, California

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Terrible service. They don't bother protecting your vehicle before they work on it. Twice they left greasy shoe prints on my carpet. Too lazy to put down the paper floor mats and argue with me after I tell them about it and it's unacceptable. Never go there again. They obviously don't care about thier customers vehicles. read more

Excellent Auto Care & Tire - You can see the greasy shoe prints - Auto Repair Near Me - Temecula, California

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I was in the need of an air conditioning system, recharge, and back and after calling around a bit, I decided to go to Excellent Auto Care & Tire. I didn't have an appointment I showed up at about 8 AM. The guy got me in and out in about an hour just like they said they would. Service was great. They buy far were the best price around that I found and I was extremely happy with everything they did. They even added a few extra things at no charge, which was awesome. I highly recommend this shop for your air conditioning needs well as general service. I was listening to a lot of the other customers and Jobs and everybody was extremely happy. Great job fellas keep it up. read more

Can only speak to smog check. Walked in no appointment. Smog check in and out 40 minutes. Honored coupon. Clean job.

My car was in this shop for almost a MONTH for 2 smog monitors not "completing", nothing else. Yes, a month. The car ran fine, great smog #s. After the first week they called to say they would not proceed with the repair of the monitors until I PAID them to replace my radiator(small leak they found) and replace a sensor they claimed had been "modified". ? It wasn't causing any problems, not throwing a "CK Engine", they just found 2 excuses to make $$$ and before they even tried to fix my car. After paying them approx $900, getting an ABSOLUTE promise to FIX MY CAR witnessed by my caretaker(I'm a 75 yr old disabled senior)... they didn't. To top it off, they tried to charge me for the new, unnecessary sensor that I HAD SHIPPED TO THEM because I found it at half the cost online. Went to another shop where they tried another scam, found another part(again nothing to do with my problem) and wanted to charge me to fix that issue FIRST, $$$. After getting my car home I happened to look under the hood to find a loose battery cable. Tightened it... FIXED. Smogged. Cost... $0 Excellent Auto is not so excellent. Watch for the repairs they "find" with little to do with your original issue. read more

When your "new" alternator goes out on a Saturday afternoon and most mechanics are closed on weekends and even the Honda service dealership didn't have time for you EAS was opened (they are open 7 days a week) and super responsive. In three hours they had us back on the road so we can live our best life Now I did leave a review where my bad alternator came from that was purchased just 3 months ago. I want to make it CLEAR that the bad alternator did NOT come from EAS. I loved the caring and quick response EAS gave. Thank you EAS for being opened on the weekend and helping us! read more

I had 2 service advisors Kevin and Mike - both were totally honest and awesome. Great attention to detail. They even showed me directly (I was able to visually inspect) what was wrong and what needed to be done. It has been a month now and the car still runs great. Thanks guys! read more