I'm going to take the time on this review to explain the absolute level of professionalism,…read moreskillful labor & sheer expertise that expedited heat and air truly proved to me and my family! Starting with the friendliest and most astute phone representatives I've experienced. They were so polite and accurate, assuring me throughout the entire process that i was in good hands. I felt the value of this. Erika, Akira & Cheniya will absolutely blow you away. Within a very reasonable amount of time I was greeted with a extremely energetic and fantastic service supervisor Robert M and Josh D. They were absolutely astonishing and fully prepared. After a thorough diagnostic of my AC system, Robert proceeded to explain with friendliness and no pressure the option I had to resolve my issue. Within 1 hour I was back in business and my AC system was working better than it ever had before. He preformed a full maintenance, cleared my drain line, washed my outdoor and indoor coils and sanitized my inside unit. The charge for this service was truly as fair as it gets. I cannot stress enough the tremendous value this company brings to me and my family as a homeowner in Florida. Thank you Expedited Heat and Air, from the bottom of my heart!

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit

I can't thank Scott and Chris enough for coming out right away and fixing the problem in record…read morespeed. What great guys and great service, reliable, friendly and affordable. Down to earth guys. I now have them in my phone on speed dial and will continue to use them going forward to service my AC Unit! Highly recommend using them.

We called Temples after I noriced the A/C wasn't working well. Of course this happened in over 90…read moredegree weather to boot! Chris got here in 30 minutes or less and had everything working in no time!!

My AC stopped blowing cold air, 5 o'clock Friday ugh. I checked the usual stuff, breaker, filter,…read morethermostat. All okay. Sooo, Saturday morning took to Yelp. Priority Cool responded with an eta of 1 pm. On the mark, Raydel showed up. Very pleasant young man. Clean and professional in appearance. My AC problem was a coil condenser fan motor I believe. It was 87 inside the house, thank the Lord for frozen peas. Felt great on my head. Though the AC was under warranty would be a few days living on the sun before he could get it so I opted for the one available in his truck. Very satisfied with the service and highly recommend Priority Cool Solutions.

Great work. Solved my ac issue easily!read more

Had my air blowing hot and making an intermittent noise. Called a few places and couldn't make it…read moreout till later. I wanted to know what I was in for quickly so called Nic and he came out within an hour and a half. He looked over the unit and tried all possibilities before concluding it was the compressor of my 20 year old unit. Power to the compressor but compressor wouldn't turn on. After talking about the other more expensive things that could go wrong and realizing I could still spend a lot of money in the future even after fixing this issue. Probably would have been a rebuilt compressor too. We discussed the options on a new system and I decided in the Carrier brother Bryant. We discussed the internal components being comparable parts readily available warranty and of course price. He came out the following day and installed the entire system. Thankfully I didn't have to be without air too long as summer kicks into high gear I'm happy with my purchase and he offers a free tuneup every 6 months for a year to be certain everything is working as expected. I would recommend Nic and his crew. Even short handed he finished it completely. I don't even know it's running now it's so quiet.

They will respond within a reasonable timeframe, but they always seem to say everything needs to be…read morereplaced. We have had them come out twice in the last month - we have two units and two handlers (two-story house). Nothing can ever be repaired, which I find very suspicious. The tech seems nice, but when we first called to inquire on their service to our upstairs unit, they told us they needed to replace our Goodman A/C unit "with the exact same thing you have" only to come back the next day and find they replaced it with a Tuttokool unit. And the second time the came out (for the other unit), they said the handler and the ac unit BOTH had to be replaced, for $8500. I called to inquire why the replaced the old Goodman brand ac unit with Tuttokool, and they just stated that they ac unit was outdated and the one we had was no longer current with new compressor laws. Plausible, but weird. They didn't see any problem in how the presented the words "replacement", and I probably should have voiced a concern that the replacement would be the exact same brand and look. But, alas - I did not and that's probably on me. I know the house is 20 years old, but - what the chances both break within the same month and now the second unit and handler have to be replaced? Service response time is great, but I am not convinced they are being truthful to all their customers.

I was sold a brand-new 2-stage HVAC system two years ago. It took the company NINE MONTHS to get…read morePinellas County to inspect their work. Even then, it took three separate inspections before the system passed because Hot2Cold failed to fill out the paperwork correctly and failed to do the job correctly. Now, it's two years later, and the system is not working. I called for a service call but was told that it would be over $250 because it was a weekend. I was sold a 10-year warranty for parts and labor, but now they tell me I must wait until Monday or pay a $250 fee because it's the weekend. I contacted the sales representative who sold us the system (James Thornsberry), but he had moved to Birmingham, AL. I am still waiting for a representative to contact me about getting the HVAC system serviced. The forecast is in the upper 90s today, and it's too hot in the house. We recently moved my mother-in-law into the house with us to care for her, and this heat could present medical issues with her. I am embarrassed that I was conned by Hot2Cold. Do yourselves a favor and DO NOT DO BUSINESS WITH THEM!

Needed help fast when my AC started acting up, and Hot 2 Cold came through. They scheduled me…read morequickly, arrived on time, and diagnosed the issue without any hassle. The technician explained everything clearly and had the system running again in no time. The only reason I'm giving four stars is the pricing felt a bit high. Still, the quality of service and professionalism were impressive. Would definitely call them again if needed.

My 15 yr. old heat pump was on it's last leg and I decided to replace it. Ariel Perez promptly…read morecame out to look at my system. He was very knowledgeable and gave me a quote for a new 3 ton heat pump. Miraculously, he had an opening to install it the next day. The crew arrived first thing the next morning and the job was completed by 3pm. The City of Clearwater code inspector approved their work the next week. Overall, I had a great experience with the entire staff from the receptionist, crew and owner. Everyone was patient and polite. I can definitely recommend Comfort Air. As a heads-up, there's an additional 3% charge for credit/debit cards. I wrote a check.

a man. Great at what he does. It's very passionate about his job. Outstanding very detail and…read moreknowing the ropes with AC and heating air. Very well spoken very well mannered individual. Superb at salesmanship.

Efficient, knowledgeable and in no rush to move to his next assignment. His recommendations were…read moremost helpful in guiding us toward keeping our system healthy.

After getting estimates from 3 other companies, who spent an average 30 minutes, and could not…read moreaddress my needs, I decided to further explore highly rated air conditioner companies, and came across The Comfort Authority. They lived up to their great reviews, from the initial contact phone call all the way to the conclusion of the installation of my new unit. Derek, the estimate technician who arrived at my home on April 23rd, was knowledgeable and addressed my questions and offered options. He was at my home for over two hours! He offered me several options, without pressuring me, simply explaining the benefits of each option. His willingness to explore my request to remove current water outflow pipe that had been on the garage floor for decades, presenting a safety risk, and route it another way outside was taken seriously and creatively. He took me through the plan and I was so pleased. The technicians who arrived the next day to do the install, Gary, James and Kauntes, were excellent workers. Gary was in charge and went over the plan with me in detail. He was able to troubleshoot a few issues and get the job done! All three of them were courteous and, without being asked, applied shoe coverings every time they entered the house. They cleaned up after themselves. Gary kept me apprised of their progress. They began working at approximately 9:15 am and did not leave my house until 6:15 pm. I could not be more pleased. 5/5 rating Thank you I will be recommending The Comfort Authority to anyone who needs air conditioning work done. Donna Harmony-Jones Kathleen Watson