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    Excelsior Motors

    3.0 (2 reviews)
    Open 10:00 am - 7:00 pm
    Updated 2 months ago

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    10 months ago

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    BuySide Auto

    BuySide Auto

    4.8
    (226 reviews)

    The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

    BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

    BMW of San Francisco

    BMW of San Francisco

    3.5
    (2.3k reviews)

    It's easy to judge a company when everything goes right. It means more when things go wrong…read more Last week getting through a purchase, several things went very wrong. The general manager got directly involved, and not only took the problems seriously, but took personal care to ensure the best possible terms for me. Although it's a shame unfortunate things happened, I really respect how I was treated in the process afterward.

    Bought an M3 comp from BMW of SF and had an overall wonderful experience. It wasn't easy finding…read moreallocation to order the vehicle due to its popularity, and overall, successfully ordering a high demand car from BMW isn't the simplest process. I worked with Nyomi who was extraordinarily helpful in bringing me up to speed on all the information I needed to quickly put together the perfect spec (for me). She got me allocation ASAP and into the queue waiting for the earliest possible moment to order when the 2027 model year started production. She helped me keep updated in real time as the production started and shipping occurred. Furthermore, I had special requests for vehicle delivery and she made sure everything was followed to the letter. She showed a lot of followthrough during the whole process. I would also say I'm grateful to Ryan in Finance. He is an M enthusiast, and I was stressing a bit making sure I got the order perfect before 2027 orders started. He taught me a lot about desirable configurations, resale values, the performance of the vehicle and the type of mods/upgrades you could stage down the road. He was also very helpful in exploring extended warranties, maintenance + plans and available wear and tear item protections. Very smart for Sammy to put us in contact while I was still shopping. Also have to give a shoutout to the sales manager Sean, who sat me down and got airtight on my order and successfully getting it into queue and accurately predicting the week it would be delivered. He was spot on. I was a little daunted when I first decided to go for the M3, but the team at BMW of SF got it done quickly and with 0 problems. Smooth experience from start to finish. Kinda looking forward to buying the next one from them!

    EZ Auto Sales

    EZ Auto Sales

    4.6
    (132 reviews)

    Ali was super helpful throughout the whole process and made buying a car way less stressful than I…read moreexpected. He worked really hard to help me get a great deal on an almost new Hyundai in excellent condition with low mileage and a really good interest rate. I truly appreciated how patient, transparent, and accommodating he was every step of the way. I would definitely recommend EZ Auto Sales to anyone looking for a reliable vehicle, and if I ever need another car in the future, I would absolutely go through Ali again. Thank you so much!

    If you're searching to buy a used Tesla, I highly recommend buying it from EZ Auto Sales in Daly…read moreCity. After searching online for hours, I found EZ Auto Sales on CarGurus and the perfect Model Y. I was pleasantly surprised by the experience. Honestly, purchasing my Tesla from Ali with EZ Auto Sales was one of the best car-buying experiences ever. Ali was kind, patient, and helpful in walking me through the purchasing process since every dealership is a bit different. EZ Auto Sales isn't like your traditional dealership. No one is on the lot pressuring you to buy a car or haggling with you. In fact, it was the opposite with Ali. He was fair, honest, and did his best to ensure I felt good about the purchase. We joked, laughed, and shared a bit of our personal stories. When you buy a car from a dealership, you always get the feeling that they are trying to milk you for as much money as they can get out of you. That was never my experience or feeling working with Ali to purchase the Tesla. It was the complete opposite. You'll never meet a kinder and honest person in the car-selling business like Ali. I've been referring all of my friends looking to purchase a used Tesla to him. Once the purchasing process was completed, Ali walked me to the Tesla to show me how to use the features, software, and control everything in the vehicle and in the Tesla app, as it was my first time owning an EV. Once the ownership of the Tesla was transferred to me and showed me as the new owner in the app, I shook Ali's hand and took a few photos, and he said I'm always welcome to stop by EZ Auto Sales if I'm in the area. He said I was family now. That's something you'll never get at any other dealership. CarGurus awarded EZ Auto Sales as a Top Rated Dealer in 2025 (see the badge on the website). There's a reason why EZ Auto Sales has so many 5-star reviews because Ali is the best in the business! Thank you, Ali.

    SafeBuy

    SafeBuy

    4.9
    (230 reviews)

    Eran is the best! If you're not car leaning or knowledgeable, and/or you're hesitant and doubtful…read moreabout moving forward on any used car, you don't have to worry about it and can completely trust SafeBuy and Eran! He's the consummate professional, excellent work ethic, and absolutely knowledgeable and competent. Eran is so awesome and accommodating. He seems ready and eager to work for & with you, and he made himself available as best he could with me. Even though it's clear from his website the area range he covers, and that he's open to go even further (for, in my opinion a small additional charge), he went extra far for me; and furthermore he's always ready seemingly at a moments notice (which won't always be the case, of course, but shows that as long as he's available, he'll jump to work with you [reflective of how awesome service & work ethic he has])! The extra (again, for an small [IMO] additional charge) he was wonderful in considering for me was even as far as a used car dealership in Roseville! Just FYI, for him Gilroy is too far (haha, had to try, because he's awesome and I was desperate for the car, so for him to). And he works hard to make it that his customers don't have to do anything additional, and that he'll take care of it all -- he doesn't expect you to meet him there (although you have the option; he offered/was-open for me to be there to do it with him, but since the dealerships were like 40+ miles out, I opted not to), or to meet with him beforehand, or even afterward; you can correspond and coordinate just text and/or phone. If anything, you just might have to call the dealership and give them a heads up (telling them the time and Eran's name & business). He goes out, takes the car for about an hour, and checks everything. But beyond that (and what I mean about excellent work ethic and consummate professional) is that he documents it all (photos on top of his notes), and he goes in, around, and even under the car and looks at all the nook and cranny of all the car parts & aspects. He took plenty of photos of anything remarkable of the car (dents, paint deterioration, oil/grease stains [underhood of the car], interior issues, etc.). He has a whole form with a checklist that checks ranging from fluids to condition of belts to lights working to hoses to condition of the tires & brakes and the rest; even takes note if there's a spare tire & wheel jack. Of course he hooks up his OBD tool to check for any codes. Then he sends you the report with all of his findings, gives you a call to talk it all over and he gives his impression, then you send payment -- he's really cool about payment and states "however you want to pay"; Paypal, Venmo, Zelle, Apple Pay, Cash, Check, whatever. He gave me the impression that I wanted him to be my own mechanic; so I even asked him. And it's a credit to him to have replied that, to keep professionalism and can't claim exploitation, he doesn't do both (PPI and mechanic). He is on the high end of what you might estim8 ($180; more if you send him outside his normal area/range [I don't believe more than $200]), but I was happy to spend that on him. I'm a novice with cars (general knowledge enough, but not enough to be able to identify whether car parts are in good order and/or would last or not), so I wasn't confident in my ability to buy my first used car. I used him twice (would have been three times, but Gilroy was too far away). In the end, the used car I got has worked great for the last 6 months. And he saved me from buying an amazing car (high end Hyundai; $3k) but in such under-the-hood horrible shape that it would've been 3x the cost of the price just to repair everything -- which is proven when I saw the listing remain for 2 whole months and priced reduced twice down to I believe $2800! After it all, I brought my used car to 2 mechanics after him, and they confirmed 4 out of the 6 concerns he had -- which, granted, it's not like Eran has a car lift and a whole lot of time to thoroughly check as much as a mechanic with a garage would. He mistook cosmetic blemishes on the serpentine belt and the brakes as old age and maybe needing to be replaced -- which didn't end up being the case. But he did get the transmission deficiencies, signs on a certain valve gasket, parking brake, and other aspects right on the mark. I can't say good enough things about him! I was only able to feel confident enough to buy the really old used car that was in my budget because of him. And it's been nothing but a success! 6 months later, after taking care of the issues and potential concerns Eran noted, the car has not given any problems (that could have been foreseen; it still is a really old car so some things are bound to have come up organically) -- proving how much Eran and SafeBuy is really stellar and impeccable! If you're not the best with cars, you can absolutely trust Eran and SafeBuy; as much as you can trust his willingness, commitment, integrity, experience.

    Eran's the man! I've had some shady car buying experiences in the past but Eran was able to take a…read morelook at a car on short notice and gave it a thorough inspection that made me feel confident in buying the car. He was super straightforward about what the car needed and what service could wait and I was able to drive off in a new whip and peace of mind.

    Daly City Mitsubishi

    Daly City Mitsubishi

    3.8
    (153 reviews)

    Truly great customer service by the service/parts team at Daly City Mitsubishi...I was up in NorCal…read moreand my key fob battery was low & so I was worried that I might be locked out of my car...drove to the closet Mitsubishi dealer (Daly City) and George & Georgi & the rest of the team took care of it right away...friendly & knowledgeable...love my Mitsubishi Outlander PHEV...with almost 95K miles it's been bulletproof...Japan built quality & engineering...

    1 Star - Buyers, Please Think Twice Before Buying Here…read more I purchased a 2025 GMC Yukon XL from Daly City Mitsubishi on July 12, 2026, with approximately 36,000 miles. The vehicle now has around 40,000 miles, and the check-engine light has come on 8-9 times. I have already brought the vehicle back to the dealership 1-2 times because of this problem. They have charged me for checking/diagnostics, but the actual problem has still not been fixed. The most frustrating part is that the check-engine light gets cleared, I get the vehicle back, and then 1-2 days later the same light comes back on. This has happened repeatedly. I bought a 2025 vehicle expecting to be able to depend on it. Instead, I have had to spend my time repeatedly going back to the dealership, deal with the stress of the warning light, and pay diagnostic charges without getting a permanent solution. Clearing a warning light is not the same thing as fixing the underlying problem. Based on my personal experience, I would strongly recommend that anyone considering buying a used vehicle from Daly City Mitsubishi get a complete independent inspection before purchasing and carefully consider whether they want to deal with the service experience I have had. I am extremely disappointed with this purchase and with how this issue has been handled. I would not recommend this dealership based on my experience. I am posting this review so other customers can make an informed decision before spending their money here.

    Excelsior Motors - car_dealers - Updated August 2026

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