ExceptioNails

11

230

604

6 months ago

My nails are cute, but the girl kicked my cuticle's booty! Cut, cut, cut, cut, cut, cut.... And then literally... more cutting. She didn't push them back first. I went home and was like man, there's a lot of polish on my fingers. It. Was. Blood. Four days later and they still hurt. I went bc the location was close to work and I was busy, but idk that I'd go back. read more

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Tabitha D.

111

283

740

8 months ago

Quality service at this location. Walked in and was immediately seated intended to. Got a pedicure and manicure at the same time. Very happy with the services provided. I will definitely be back. read more

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Farah P.

0

6

8

3 months ago

I came in a few nights ago, and I wrote a bad review for this nail salon. One of the pedicurist was rude and unprofessional, but Lisa (the owner and her husband) we're great. They had me come back and she did my nails and fix my pedicure and made sure that I was happy with the results. If you come to this location make sure that you ask for Lisa and if you have any issues make sure you talk to her to rectify whatever problem you had they're very kind and accommodating. I wasn't happy two days ago, but they made it right today so I will be returning. read more

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Judy B.

0

3

0

3 months ago

Very friendly, reasonably priced, has walk ins and appointments, did a really good job on my dip

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Hailey G.

0

3

1

1 year ago

My second time being there, and will now be my go to nail salon since moving to Universal. The staff is very nice, and I never feel any type of pressure being there. read more

ExceptioNails - Ombre Nails - Nail Salons Near Me - Universal City, Texas

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Deja G.

240

216

367

2 years ago

Really great experience here! I made an appt so I was able to be seen right away. My pedi was fantastic! A long massage, gentle with the cutting on the nails, and no rushing at all. My finger nails are also super cute! And I am just pleased! The music they played was relaxing, they offer wine and mimosas! I highly recommend! read more

ExceptioNails - August nails - Nail Salons Near Me - Universal City, Texas

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Adriana S.

0

7

6

1 year ago

Lisa is a master at her craft, she takes her time but somehow is fast too! She is detailed in her work and I haven't had a set I don't absolutely love. Her and her hubby are very friendly and always make my kids feel welcome. They remember small details and the price is great aswell. I've had pedis from all the men that work there and they are all amazing! They take their time and are meticulous. I definitely recommend read more

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Alexa L.

0

3

6

1 year ago

Lovely experience, especially for a first time. Really enjoyed the sweet wine and hospitality from Lisa and Ken. read more

ExceptioNails - French Full set - Nail Salons Near Me - Universal City, Texas

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Katie S.

0

5

2

1 year ago

Quick service, super nice staff. Loved how my nails turned out. They listened to exactly what I was looking for. read more

ExceptioNails - Nails - Nail Salons Near Me - Universal City, Texas

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Issy G.

0

3

1

8 months ago

I called in this morning requesting an appointment at 4:30pm and was able to get scheduled same day. I realized about 2 hours before my appointment that I could come in an hour earlier and they were able to accommodate me. I was seated as soon as I walked in. Got a mani and pedi. Great service, very friendly staff, I will be back! read more

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Marisa S.

0

6

2

1 year ago

They were so sweet and caring! They did an amazing job. I got a pedicure and a fill. The prices were also great they had a 10% off discount as well!! read more

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Alyssa T.

0

3

0

5 months ago

Don't come here. They will say they have time for a walk in and leave your feet in cold water for 30 minutes instead of being honest that they don't have time read more

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Ash L.

90

9

6

11 months ago

Pedí was okay, nothing special. And my manicure was just awful, like they didn't know what to do with natural healthy long nails. First thing they all ask is if they can cut them. Then they rushed through and didn't even shape them nicely. Just a regular nail shop, not really a relaxing "spa" feel. read more

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Jenna P.

18

17

78

2 years ago

I looked up this place on yelp and it got pretty good reviews. I went today and it was great. I was greeted right away, they were very nice (I had Lisa for my nail tech). I showed her what I wanted and she did an excellent job, what I liked most is that she kept asking if I liked it and just checking that I approved. Definitely going back for sure! 65$ not including tip read more

ExceptioNails - Inspiration photo I used! - Nail Salons Near Me - Universal City, Texas

ExceptioNails - My nails I got - Nail Salons Near Me - Universal City, Texas

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Dianne Y.

Elite 25

4

77

56

1 year ago

So friendly and professional! I loved the warm welcome and complimentary beverage! I was spoiled with the message chair, mani-pedi and personal attention! I'll be back! read more

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Honey H.

1

10

11

1 year ago

Just moved to the area and was looking for a new nail place, and this one had the best reviews and I see why! It wasn't busy when I came, first green flag. Love that they ask you right away what you want, even down to how thick you want your nails. Lisa was amazing, treated me with lots of care, and she left me with exactly what I wanted. Will definitely be coming back! read more

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sabrina

0

1

1 year ago

Very friendly. I got a full set and they turned out exactly how I wanted. She took a lot of time to make sure my nails were perfect! read more

ExceptioNails - Full set nails - Nail Salons Near Me - Universal City, Texas

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Nicole A.

44

1

2

2 years ago

I can't thank Jenny enough for these nails it's exactly what I wanted if not more! Service is great! Workers are nice and inviting! Can't wait for my next appt. read more

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Brandie V.

0

5

2

9 months ago

The staff is very polite. I always have service that is fast and clean, nails are quality and reasonably priced.

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RN T.

0

43

31

2 years ago

Excellent service with very professional staff! I'll definitely be back here, they did an amazing job on my powder dip nails. Lisa is amazing! And the Korean coffee was delicious, thank you read more

ExceptioNails - Powder dip baby blues - Nail Salons Near Me - Universal City, Texas

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Brenda G.

121

22

24

2 years ago

I LOVE ExceptioNails!!! They are wonderful, not only do they do an amazing job but they are so friendly. I found my new nail salon :) read more

ExceptioNails - Pink ombré dip with HAND-DRAWN butterfly accents! - Nail Salons Near Me - Universal City, Texas

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Laura V.

0

23

0

1 year ago

Customer service was excellent. The price for my pedicure was very reasonable. The shop was very clean and quality was great. Definitely going back. read more

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Serenity P.

0

4

1

2 years ago

Normally I don't like getting my natural nails done due to them being short and flimsy, I'm trying to let them grow and be healthy so I thought I would get them done. After reading reviews I decided to come here and I made the right decision! Ken did an amazing job at helping me find the color I was looking for (milky white) and was very tentative to making sure my natural nails looked how I wanted them to! They also made me a Vietnamese coffee which was delicious! The other workers came over to check my nails many times and to help make sure everything looked good! 10/10 recommend! read more

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Nataliana E.

2

97

36

2 years ago

this nail spot is wayyyy overpriced. i got a gel manicure and regular pedicure. my gel manicure lasted less than 3 days before chipping, and was gone within a week. the ambience of the salon was relaxing, but not worth the price. read more

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Jennifer S.

0

1

0

1 year ago

The best mani/pedi I have had in a long time. I needed a thorough manicure, my cuticles were a mess, and they took their time and listened instead of pushing me to get a full set, dip, etc. It is very clean & the staff are wonderful. I already booked my next appointment & will be a repeat customer!! read more

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Nicole B.

8

122

139

4 years ago

I was on back to back trips and broke a nail on the first one. When I got to San Antonio I was looking for a salon on the NE side because the one I'd been to before on I35 is weird about last minute appointments and doesn't always have the best customer service. This is a nice and straightforward place, maybe 6 or so pedicure chairs and 12 ish manicure tables. Making an appointment was a fast and easy via phone, Tom was attentive and listened when I asked for changes to nail shape or to soak longer to remove my previous powder. Give them a try. When I'm back in San Antonio, I will! read more

ExceptioNails - Dip powder glitter clear - Nail Salons Near Me - Universal City, Texas

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JT B.

0

55

11

2 years ago

Not impressed. Waited too long and overpriced. With all the options in the area I will not be returning. Do not recommend.

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Stephanie Q.

0

17

1

2 years ago

I love this place soo much, Lisa did a wonderful job on my nails. she painted a Halloween set n it is gorgeous!! And the gentleman made me a delicious cup of coffee, it was good. spread the word about this lovely location!!! will always be back, thank u Lisa read more

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Cheyanne C.

0

4

12

2 years ago

This was my first time coming here & I plan on continuing to come. As soon as I entered the salon I informed them I wanted a mani and pedi. Once I picked my color I sat down in the chair and I was given a laminated paper that had pedicure options. I chose to go with more a deluxe pedicure because I wanted a longer massage. The pedicure was definitely worth it and the woman who did my pedicure took her time. Typically when I pay extra for a deluxe pedicure elsewhere they do not massage me for long. As I was getting my pedicure a nice gentlemen's began gluing my acrylics. The gentlemen made sure to ask me what I wanted. I type a lot for my job so I no longer get long nails. This is the exact shape and length of my preference. I also wanted to share with newcomers that it is important for you to explain what your nail goals are so that way they can be properly done to your personal liking! Since I paid for an extensive pedicure my total in all was 120$. After my visit I was given a stamp card and as well which will assist me for future visits. I also wanted to share that I love the peaceful environment here & the service. read more

Business owner information

Trang N.

Thank you so much for your beautiful words about the experience you…

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Cynthia G.

0

4

1

4 years ago

Well, they did it again!!!! Love this color #129 I will always come here no matter how busy they are! They do amazing work. Thank you so much! read more

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Always L.

0

4

1

2 years ago

Gorgeous work and friendly service. The owner strives for customer satisfaction. Allowed me to walk in near closing hour and get a pedicure and full set of nails. read more

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Christina A.

0

159

234

5 years ago

I came to this shop before the pandemic and Lee was great. I had no issues however the last two times despite making an appointment with Lee I have been handed over to Kevin who is unprofessional and refuse to take guidance when you tell him what he is doing is not what you asked for. He aggressively "tapped my hand 3 times and kept telling me his mistake was my fault. I even asked him to calm down as he was shaking even though I was the customer FORCED TO PAY FOR A SERVICE that was unsatisfactory. I called Lee after the incident to discuss the issue outside of other customers as to not be disrespectful however I will never be back and I feel I shouldn't have had to pay for the nails after 1. I was verbally and physically disrespected and 2. It's sloppy and not what I asked for. I'll drive 45 minutes for a more professional shop than to ever be treated this way again. read more

ExceptioNails - What I asked for DID NOT GET - Nail Salons Near Me - Universal City, Texas

ExceptioNails - Not what I asked for - Nail Salons Near Me - Universal City, Texas

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Erin M.

0

269

152

3 years ago

Great work and a good price! Owner was very friendly and had some wonderful color choices. Will definitely be back as a repeat customer!

Business owner information

Trang N.

Thank you Erin for your feedback. As a owner, I appreciate the chance…

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Janelle R.

0

3

1

3 years ago

They do an amazing job! Jenny is the new owner and I have been very pleased with their work! Will definitely keep going back. read more

Business owner information

Trang N.

Thank you so much Janelle for your continued support. Our pleasure to…

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Tracy T.

0

1

3 years ago

First time there and very pleased. The staff is very welcoming and Jenny did an awesome job! Smooth finish and I didn't have to touch up bumps or jagged edges. read more

ExceptioNails - Nails with cats eye polish - Nail Salons Near Me - Universal City, Texas

Business owner information

Trang N.

Thank you Tracy for the beautiful review. We are looking forward to…

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Linda D.

0

5

0

2 years ago

This is my new home for my pedicure and manicure needs. They are so attentive and really want to please the customer. I highly recommend that you try them out! read more

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Abigail R.

180

23

7

4 years ago

Came in randomly and will say the service was great!!!. I had originally picked a shellac color that i was unaware was ombré changing. I had never seen that before. The gentleman doing my nails was so nice and kind when i mentioned that I did not like it. He changed the color and made sure i was pleased with the change. If I'm ever in the area again I will definitely return! read more

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Caitlin E.

0

1

2

3 years ago

Jenny is the best! Any time I've brought her an inspiration picture she gives me exactly what I'm looking for. Highly recommended! read more

Business owner information

Trang N.

Thank you Caitlin for the feedback. As always I appreciate your…

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Steph R.

0

1

0

2 years ago

Removed my acrylics with another nail (big no) and rushed my manicure because there was another client waiting.

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More info about ExceptioNails

2326 Pat Booker Rd
Universal City, TX 78148
Directions
(210) 659-7727
Call Now

Hours

What time does ExceptioNails open?

ExceptioNails opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.ExceptioNails opens at 11:00 AM on Sunday.

What time does ExceptioNails close?

ExceptioNails closes at 7:30 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.ExceptioNails closes at 6:00 PM on Sunday.

Mon-Sat 10:00 AM - 7:30 PMSun 11:00 AM - 6:00 PM

Payment methods

Does ExceptioNails take credit cards?

Yes, ExceptioNails takes credit cards.

Services

Is ExceptioNails by appointment only?

No, ExceptioNails is not by appointment only.

Outdoor Amenities

Does ExceptioNails have bike parking?

No, ExceptioNails does not have bike parking.

Does ExceptioNails have parking?

Yes, ExceptioNails has parking options. Private Lot Parking

Other Amenities

Is ExceptioNails wheelchair accessible?

Yes, ExceptioNails is wheelchair accessible.

Does ExceptioNails have free WiFi?

Yes, ExceptioNails has free WiFi.

Review Highlights - ExceptioNails

“Lisa was amazing, treated me with lots of care, and she left me with exactly what I wanted.”

Mentioned in 8 reviews

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