My iPhone 14 suddenly stopped working. I went to AT&T my cell provided and the man directed me to…read morethis store to see if they had any idea of why it suddenly stopped working. The store was bright, friendly, had kids toys out, and smelled wonderful. I was immediately impressed. The man welcomed me right away, although he was helping someone else. He looked at my phone and gave me instant hope that he would be able to fix it. He suggested it was the battery, and that I leave it and he'll call me with options and diagnosis. He also informed me of the $10 diagnosis charge which i thought was very fair. He messaged my Bfs number in about an hour, said it wasn't the battery it was the screen and gave me two options, a more reasonable priced one and a more expense one. Appreciated the options. When I came back to pick the phone up, the store was pretty busy, but he recognized me right away and had my phone ready to go. When you suddenly lose access to your cell phone, you're in a very vulnerable state and I'm very thankful their stores like this you can walk into and find somebody that can help you. Highly recommend!!!!

New employee was not helpful, and frankly kind of rude. Have come to expect better service from…read morethis company. Might end up going somewhere else from now on.

It's been a while since I was here but I have continued to be unhappy with the service this place…read moreprovided. I took my laptop here because it was not fully charging. After picking it up they said it was the power supply cord and it just needed to be replaced. Ok, simple enough. And they changed me $50 to diagnose the problem. I was surprised at the time they were going to charge me $50 to tell me I needed a new power cord. I guess that was my fault for not understanding how the pricing worked. Anyway I paid and left and still had a laptop that wouldn't fully charge but at least I new what the problem was. I then purchased a new factory power supply which was around $80 from Dell. My laptop still doesn't charge fully so the power supply was not the problem and I am now out $130 because of incorrect information.

The service at the Timberlake location was as good as I could have asked for. My computer was…read moremissing some screws and one of the employees gladly helped me out. I highly recommend Computer Exchange because of they're great service and willingness to help.

Went there recently to get my iPhone 7plus fixed. The lightning cable port wasn't working well…read more Zane troubleshot the problem and figured out that the charging port was just really dirty. It was a quick fix. I was in the store for maybe 10 minutes. He's a knowledgeable employee. I definitely would come back here if I ever have any problems with my phone in the future.

Professional and fast I went there with the problem my phone would not charge he checked everything…read morefor one low price $69 to fix my iPhone 6s. I would recommend them to everyone. Zane The technician was awesome.when I say fast I mean within 30 minutes. If your phone is broken go there you will leave happy.

Mike is quite knowledgeable and is extremely flexible with and easy to get into contact with. He…read moreis fast to respond/reply and is quite methodical and detailed in his work. I had a few issues with my computer not being able to turn on, among other problems. Mike was phenomenal in his communications, and his prices are top notch. He's honest, and you can tell he truly cares about his clients. I've never gone to a computer repair shop before Mike's, but while I'm in Lynchburg, I wouldn't go elsewhere. He's upfront, communicates well, is honest, and has fantastic prices and free diagnostics. 10/10

this guy fixed an asus laptop screen for me and I'm less than a week it blew off. He bought the…read morescreen which sat over sized after installation. Don't ever repair laptops just buy a new one.

All computer repair shops are not created equal. This one, however, is tried and true. I've been…read moretaking my gear here for several years now and always without a complaint. What prompted me to write this review, though, was my recent laptop's motherboard crash. What I liked about the service I got was that the technician explained several different options to me, presenting the pros and cons of each, instead of just telling me what I should do. Competent, congenial, no muss, no fuss service at reasonable prices. They would get 5 stars but every once in a while they forget to call me back so I have to keep calling them.

Great service . Excellent knowledge and very reasonable. I will definitely Chris for all my…read morecomputer needs.

Excellent service and very reasonable pricing and quick turnaround time. Highly Recommended.read more

Digital One Technology has a great staff. Their sales team actually cares about your need and will…read moreeven work with you on a budget. They are open during the pandemic and they even have a drive-through window for maximum social distancing although their lobby is open as well. They will go the extra mile for you!

Fantastic computer support!! Daughters laptop screen had separated on one side and they were able…read moreto get it reconnected and functional within an hours time. Fair pricing and good folks to do business with. You have computer or business computing needs get over to see them and you won't be disappointed!

Took a cracked iPhone SE and 13 for repair. Quick and cost efficient! Would highly recommend.read more

Gave me a "new battery" for my iPhone which apparently isn't even compatible with iPhone's and dies…read moreeven quicker than my old battery...