Horrible customer service as they all say the same thing like robots. Never gotten anything on time…read morewith fedex.

These people are awesome. I absolutely recommend them. The last time I was in this store they…read morehelped me with a complex printing order and were very friendly and helpful the whole time. They really care about customer service. I also saw them handle a very mean and horrible customer with professionalism as well. Great customer service!

Fantastic service from Craig and Patti. Love the Yurman. The team is all friendly and welcoming.read more

Bought a watch from them. Went back and tried to get the bracelet adjusted to which they said they…read moredidn't have time to do it. I could see if the Watch was purchased somewhere else but come on. Never go back again, probably why the Roanoke Store is closing. Treat customers like crap....

I do not shop at Staples often, but I stopped by yesterday in search of a new inkjet printer. I…read morewalked in and received no greeting, I looked at inkjet printers for about 15-20 minutes and received no offer for help. I left and received no "Thanks for shopping with us", etc. I could have gotten more help online and saved travel and shopping time. Had I been helped, Staples might have made a $700-$800 sale. I guess they do not need the income. I know that I do not need to shop there again.

The manager scott was amazing in getting a refund when I was nervous to ask for a change in a…read moreprinting order. Wonderful service and great workers.

Not listed on Yelp or Google but this is a nice Radio Shack that is close by. Cheerful greeting…read moreas we walked in the door. Friendly staff. The young man was able to get exactly what we needed in a short time. Could have possibly bought this cheaper at WalMart but it would have taken an hour of my time instead of 7 minutes .

I was nervous coming here. I'm a plus sized bride and I haven't had great shopping experiences in…read moregeneral in the past. I had looked online and seen that they had styles like what I was envisioning for my day, as well as them claiming to be size inclusive. When we arrived, we were greeted in the most welcoming way, with a sign that was put up welcoming all brides for the day by name. We were escorted back to a semi private room that had a sofa and chairs for myself and my guests with a curtain for me to change behind. They have a white robe with the word bride embroidered on it in pink for you to have on in between changes, which is so cute and sweet. It didn't fit me, unfortunately, so I think they should have some plus sized ones, but the sentiment is still appreciated. The consultant, Grace, was so sweet! She asked about the wedding, what I envisioned for my dress, budget, and about the groom and myself. She went and picked a few dresses for me to try that she felt fit what I described. Right off the bat, there were some amazing ones! After that, she let me go look on the floor with my made of honor to see if anything spoke to me. I found a few more to try and there was one she was looking for but couldn't find. She spoke with the manager who was trying to find it for her and told her the price, but it ended up being a little outside of what I told her my budget was. My maid of honor spoke up and said my fiance had told her in private that I was to get whatever I wanted no matter price so if I wanted to try it on to try it. I let Grace know if she felt I'd like it I'd be happy to try it. As we were trying on the dresses we pulled, the manager brought in the dress and told Grace to make sure to double check with the budget before I tried on the gown, which I understood as it was double what I had put on my interview, even though I had stated it was flexible beyond that. After all was said and done, that was the dress! I said yes to the dress! Grace helped me see it with two different veils and I found this gorgeous headpiece that matched my wedding and our life in general perfectly! This would have had 5 stars because I'm so happy with my experience except for one thing. When I was on the pedestal waiting for Grace to get the sign for my photos, a blonde consultant with her hair in a bun who had not said a single thing to me the whole time I was there was following Grace from my pedestal to the shelf, back to me, back to the shelf, talking the whole time about the cost of the dress and the budget. I heard her whispering about it. I guess she saw me staring at her waiting for her to say something to me because she looked at me and said the dress was gorgeous, she helped Grace find it. I understand not wanting a bride to find a dress outside of their budget because of the distress it can cause (I used to work in the bridal industry), however, I have no idea who this consultant was and she didn't bother to have any kind of conversation with me to learn that the circumstances of my budget had drastically changed during the appointment. I'm not letting it tarnish my day or my visit, but for a younger bride, a bride who may not be as sure of themselves, or just a bride who maybe doesn't have thicker skin like myself because I'm at an age where I don't care what people think, that situation could turn someone off from buying a dress from here or make them feel judged for having a budget. That's a conversation that consultant should have had with Grace in private. After taking my measurements, I headed to the front where I put the headpiece on layaway as it was the last one and discontinued. We also checked turn around time on the dress and got information for down payment so I can call to pay that. Grace wrote everything down for me and said there would be detailed notes in the system so when I called there would be no confusion. I left here feeling so at ease. Not only did I find my dress, but I felt like a person, I didn't feel judged or looked down on. Grace was the absolute best and it was such an amazing experience working with her. It was worth the almost 3 hour drive here and I'd recommend them to anyone!

Worked with Christian when we went and it was the best experience. She was amazing at helping me…read morepick out dresses, get in and out of them, and pick the best dress for me. It was clean and felt welcoming. I loved my experience and said yes to the dress!!

Every time I have been here over a few years the selection of cards has been good. The staff have…read morebeen very friendly and helpful, most notably Kathy.

If I could give zero stars I would…read more My original issue stemmed from being treated very rudely by the staff when I came into the store the get assistance with a item that I had purchased that was missing components. They chose to act curt and dismissive rather than be friendly and apologetic. When I brought the matter to the owner's attention he questioned his staff, they lied to him about how they handled the situation, and he choose to believe them and responded to me that my "claim was unfounded" (in laymen's terms that means I'm a liar). I responded to this by telling him the only option he left me was to share my experience online. He replied to this, in writing, that he would take legal action against me if I left a negative review. He literally threatened to sue me if I spoke against him. When i spoke to the corporate office each representative was absolutely appalled by this. His threat didn't deter me from writing a review on his Facebook page. Several days later he disabled the ability to leave reviews, thus deleting what I wrote in the process. A very sneaky and underhanded move on his part and a very clear reflection of his moral character. The store, itself, is nice. But the owner is the epoitome of everything that is wrong with customer service in the present day. He is rude, arrogant, dismissive, manipulative, and lacks the ability to take even the smallest bit of accountability. Rather than apologize, he'd rather try to cover up, delete, and hide. If you work as hard as I do, then I encourage you to spend your money somewhere else. ANYWHERE else ......

Amazing Service ! The team there knows what they are doing and can multitask well during high…read morevolumes

Corey was so helpful and patient helping me upgrade my new phone. I highly recommend him!read more