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    Exclusive Auto Group

    2.6 (7 reviews)
    Closed 10:00 am - 6:00 pm

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    Photo of Lisa Z.
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    11 months ago

    My son purchased a car and they never came through with the title and plates!!!! Beware!!! Their website is down and phones disconnected.

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    1 year ago

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    6 years ago

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    6 years ago

    So far so good. Made the sale easy. It was more mileage on the car than what was advertised. But so far, I'm ok with the purchase.

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    5 years ago

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    9 years ago

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    7 years ago

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    USA Motorcars - moved to 7200 Lorain ave 44102    216.651.0000

    USA Motorcars

    (5 reviews)

    Stockyards

    I put down 1400 for a Nissan Altima and the car was great. When I returned the next day to let them…read moreknow about the wheel hub they put me into a Chevy Cruz instead. Not even three days of having the car it was leaking oil and then the day after they fixed that problem my car wouldn't start. It's still sitting in my driveway with seven bad sensors and still won't start. I'm disappointed

    Went to look at a specific vehicle. I did not see it at all on the lot. I was greeted by a young…read morelady. She had me fill out a credit app right away. I didn't have a co-signer and was looking for something under 10k. The manager then comes out and shakes my hand and tells me they have one SUV that I qualified for. It was a 2005 GMC Denali. 140,000 miles and a cracked windshield. I asked if there were any sedans available, I was told "no". I was also assured that if I wanted to qualify for a better car selection, I'd need a co-signer. I called a woman who works in the car industry for years. She strongly suggests that if you are trying to rebuild your credit, go to the big chain dealerships... Liberty, Ganley, Motor Cars, etc. They have programs "special financing" for those who are trying to get a reliable car without the insane miles and who don't have the best credit. Dealerships like this will just put you in cars that are on their last leg. I wanted to see what they had and was disappointed in how management specifically treats potential customers. Bottom line, people need cars and may just take a chance with dealerships like these. Be careful.

    S & G Auto Sales - The S and G Auto Sales Lot

    S & G Auto Sales

    (2 reviews)

    Stockyards

    Mike and Sam are two great professionals that sold me a 2003 Buick. Its the smoothest car ive ever…read moredriven. They are both very experienced, knowledgeable and honest when it comes to Vehicles.The best Car Auto service I have EVER received in my lifetime and will be a lifetime member. -Kevin M

    I put a lot of trust in Sam and Mike when I purchased a truck living in another state. I asked all…read moreof the right questions and was told that the paint was in great shape and the truck was turn key and in great condition. Sam and Mike were very nice before the sale and next to impossible to contact after the sale. So, I had the truck delivered to me for 595.00. While it was coming off the delivery truck I could see an exhaust leak. Once down and I inspected I saw that the paint was in terrible shape. Scratches on the entire truck including the roof! Looks like someone took light sand paper to the entire vehicle! The drivers seat is broken. Needed new exhaust and manifold! Heat blower does not work on low or medium. They did not even clean the inside or change the oil as promised! Also, the tailgate is broken and just lays on the bumper with no other support! So, I finally got in contact with Mike after having to use a different phone so they would answer! Mike said that they would not help out with any of the costs even though they blatantly lied to me about every aspect of this truck! I am a veteran and Sam acted like I was getting something special and assured me that this truck was in great shape! Liars. I would not recommend these grifters to anyone! No honor and very disrespectful after the sale!

    Carface Auto Group

    Carface Auto Group

    (23 reviews)

    Cascade Crossing

    Great service, thank you so much! You deserve 10 stars, not just 5. The team at Carface Auto Sales…read morewas very professional and helpful throughout the whole process.

    Horrible experience after a few weeks my car was making a strange noise took it to a shop that…read moreaccepts the warranty, after calling the warranty company the parts not covered, towed it to the dealership after days of no updates or return calls, had to go up there to get answers, we were told on a Friday that they were going to order the part & try to find a mechanic to start working on it Saturday well Monday comes around same stuff no return calls have to go up there nobody is working on the car, same thing next day Tuesday no return calls have to go up there, then they say we never said we were going to order the part & fix it EXCUSE ME!!! So we had the car towed here just to sit OMG these people lied, kept my car for days with no updates, unbelievable! Terrible customer service, bunch of liars and I understand you take a chance buying a used car but they said they would fix it then after 5 days decided to say they never said that & they can give us a referral to a mechanic oh and my plates expire in a few days you guessed it they will have to issue another 30 day tag smh...whoever runs this place needs all new employees & attend a class in how to treat customers. Oh they thought resetting the car would take the problem away, nope costing me $1800 to fix. After they said their mechanic looked it over nothing wrong with the car, I didn't know making a loud whistle sound was normal

    Next Step Auto Sales - Ford Explorer Sport

    Next Step Auto Sales

    (8 reviews)

    Not trustworthy! Avoid at all cost. Before the ink was dry as I was half an hour down the road all…read morethe check engine lights appeared on. I'm sure the codes were cleared momentarily to manipulate the sale. At the time of the sale, I purchased the extended warranty and Next Step was pushy about their shop doing the repairs. The car was with them for months often on because the repairs were so poorly done. The Audi dealership said upon the initial inspection after I purchased the vehicle, reported the repairs would exceed the value of the car, keep in mind this was shortly after the purchase because the check engine lights were on. The car was inspected by 2 independent mechanics after Next Steps "New Engine" installment and the overwhelming report is that the NEXT STEP should never touch a vehicle again. Bolts were missing parts were put in the wrong place, hoses weren't connected properly. The list goes on and on it was about a 10 page detailed report from each in evaluator. The independent mechanics were disgusted that NEXT STEP would take advantage of a customer because Audi prides itself on brand loyalty rather than making a quick slimy sale. Don't walk away from this place, RUN. It's more like NEXT "MISTAKE" rather than NEXT STEP.

    I purchased a 2016 Mercedes' from this dealer with 59k miles. The only maintenance performed was an…read moreoil change per my request before I bought the vehicle and had it shipped to Maryland. Once in Maryland I had to change the tires as they were bald and Matt refused to replace them before purchase. Then I had the car inspected at the local Mercedes' dealer and it had a major oil leak that had to be repaired in addition to all the maintenance required at 60k miles. Next step Auto Sales does not service their vehicles before selling them. Their goal is to stick you with maintenance costs and not take any liability for the condition of their cars before selling them. The Mercedes' dealer quoted 4K worth of maintenance required after inspection. I purchased the car for 27k. Steve the dealer owner denied the oil leak even though Mercedes' listed this issue on their inspection report. Steve also refused to honor the dealer warranty that came with the vehicle purchase which includes the engine and was quoted for 90 days / 3000 miles. I would not recommend buying a car from this shade tree dealer. Customer satisfaction is not on their radar at all! They just want to get your money and leave you stuck with a poorly maintained vehicle. Very sad. Below are pictures of the air filter and cabin air filter of the Mercedes' that they claimed to have serviced before the sale. Laughable to say the least. These guys should change their dealer name to "3 steps back auto sales"! If it was not for them having the particular car I wanted with the options I was looking for I would not even have bought a car from a non factory sponsored dealer like this one. Not hard to see the difference in customer service and the vehicle condition when using a low budget shady dealer such as this one. Stay away!

    Exclusive Auto Group - car_dealers - Updated June 2026

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