Best waxing services ever! Extremely professional and highly recommend any location- love them all!read more

Let me start this by saying that Ashley is absolutely FABULOUS!! I truly can't recommend her…read moreenough. She is meticulous when it comes to caring for your most private parts (LOL) and is equally thorough and efficient when it comes to aftercare recommendations. You always leave feeling comfortable, informed, and well taken care of. The one-star review is for the sole reason that I'm not returning to my previous waxing provider, which comes down to management response, or lack thereof, on two separate occasions. The first issue occurred over nine months ago when the Upland location closed. I was unable to get a refund for the remaining balance on my account. When I called this location to ask if I could at least use the funds toward product purchases, the manager never followed up. The second issue happened just this past week. I brought to their attention that the stepping stool (used to get onto the waxing table) has always been filthy. I was told this was not a priority, as there were "more important areas" to focus on. For those unfamiliar, clients sometimes remove their shoes before stepping onto the table for a bikini wax, which makes the cleanliness of that stool especially important. After that response, I made the decision not to renew my membership. Respectfully reviewed.

I've had nothing but positive experiences here and after returning here after a hiatus, Candace was…read morethe best! Very communicative, professional, and made this anxious customer relax! The facilities are getting a little normal wear and tear but are still clean and welcoming. Booked my next appointment already and not as apprehensive for it now!

Don't waste your time or money coming here. My son had an appointment to get his full face waxed. I…read morewaited over 35 minutes in the waiting room and they finally come out and she said how his hair was too thick and she couldn't get the hair off she said The pieces she tried were starting to bleed so to try again in 5 days. The test pieces on his face were red with blood dots and he still had hair and his face looked the same as when we walked in. I was still charged for the full face when all the worker did was his eyebrows. The useless manager said theres nothing she can do that we can come back in 5 days but we don't want to waste or time again.

She is awesome ! I was nervous because people usually don't listen to me and arch my brows too…read moreharshly or make them to squared off by the inner eyes. She didn't do that she followed my natural arch and she was Professional and pleasant . She Greets you as her client is leaving and tells you she is cleaning the table and will be right with you! Love the communication. She asked me about my brows , I described and explained , she listened and did a stellar job ! I am so glad I found someone who truly knows how to do brows is professional , courteous and welcoming!

5 Stars - Smooth in Every Way! Just left Midnight Moss…read moreWaxing and let me tell you--I walked in nervous and walked out smooth, smiling, and wondering why I didn't do this sooner! The space is spotless, the service is lightning-fast, and the owner? A total gem. She made me feel so comfortable, I almost forgot I was getting waxed. Almost. Her personality is just as fabulous as her technique. Highly recommend if you want to feel pampered and leave with zero regrets (and zero stray hairs)!

Laurica did an amazing job at making me feel comfortable after years of not getting sugar waxed…read more She's so kind, patient, and genuine. Looking forward to my next appointment!

It was painless and Laurica was so sweet and extremely professional. I would go to her again and…read morerefer all my friends!

My new go to spa... Sophia helped me out today with a 90min massage and a hydrating facial…read more Extremely clean and calming ambiance. The absolute best massage ive receieved yet... Sophia targeted the painful area on my body and really spend 30 minutes just really working the tender muscle. I walked out feeling so much better. The facial was extremely calming and relaxing.. never done one before and i had a dry face since im always running in the sun ... it was a nice relaxing experience. Thank you for the healing experience.

This spa was incredible. So clean, excellent staff, massage was one of the best I've ever had…read more Also, it was only $45 for an hour I went back multiple times during my stay in Riverside. Only downfalls: major language barrier with staff, but they are wonderful!

If you're looking for a facial, you need to go see Else. I just went in for another facial, and it…read morewas honestly life-changing. She takes such great care of your skin and truly takes her time with every step. The experience is incredibly relaxing--she knows exactly how to make you feel at ease, whether it's using essential oils at the beginning or hot stones on your neck and chest during the facial. I've never had a facial this good before, and my family and I all love going to her. She is the sweetest person, and this place is truly a hidden gem in Riverside. Do yourself a favor and book with Else when you can, you won't regret it!! And ladies, your makeup goes on so much smoother after her facials, which is definitely a bonus!

I had an amazing first time experience, the spa feels spiritually clean and the athmosphere is…read moreelegant. I went in for a wax appointment and the service was phenomenal. They provide you with a skirt towel a warm wax bed and an extra sheet in case you are cold. The waxing was painless and I felt taken care of. I booked for the next month and I will be trying their personal facials next. I am very happy I found this place. Else was so warm and welcoming I am still smiling from meeting her. Hope this review helps anyone looking for a safe enviroment.

Nancy is the best when doing my Brazilian & underarms always making sure I'm comfortable & doing…read moreokay. Nancy is always so welcoming and professional, and her studio is always spotlessly clean! I truly love coming to see you; I always enjoy our deep conversations and I just love your energy.

Nancy is the best!!Very professional and clean with her work. She puts 100% in all her work. She…read morecares so much about each of her clients and shows how much she appreciates them. I have gone to her for my Brazilian wax more than a year and I'll never look back thanks to her. She made me feel comfortable since day one. I would recommend her to any female!!

I can't say enough good things about Marina. From the moment you walk in, the experience is…read moretop-tier. The front desk staff is always warm, welcoming, and professional, which immediately puts you at ease. Marina herself is fantastic--friendly, knowledgeable, and incredibly thoughtful in how she approaches her work. She has a real talent for making spot-on recommendations, and you can tell she genuinely cares about her clients' comfort and results. She creates such a relaxed, judgment-free environment that you feel completely comfortable the entire time. One extra touch I really appreciate is the selection of snacks and drinks offered upon arrival--small detail, but it makes the experience feel elevated and well thought out. SkinSpa is consistent, professional, and welcoming, and Marina is a true standout. Highly recommend to anyone looking for excellent service and great care from start to finish.

Best Brazilian ever! Marina is awesome! Extremely professional and very sweet!! Definitely will be…read morecoming back!