Our dog begged us not to leave him at this kennel. He has never done this with any other kennel,…read morevet, etc. Also, they won't let customers into their building. Why???? He had kennel cough when he came home ....which can happen...., although it has never happened at other kennels.

We have a rather long history with Baywood Kennels. They have been GREAT! We had a male…read moreLeonberger who was intact. They wouldn't mix large intact dogs with the general population, but, fortunately, they have multiple play/training areas, so he could go out and play. That is pretty unusual in my experience. Baywood was a great find for us in that respect. They have a resident person at all times and are open , as far as I can tell, 24/7--at least their hours are long enough to accommodate almost anybody, which is handy. They take pains to feed and, when necessary, medicate according to the owner's wishes. Baywood doesn't accept bully dogs as I remember. That has engendered some negative reviews, which I understand, but I have to agree with the kennel on this one. Their policies require that any dog left there must be up to date on all their shots, etc. This protects every animal that comes through. We have had nothing but great service from them from the beginning. They even let me use their training yard at one point. It was a great help in working with a young, dominant dog. I can't recommend them highly enough.

I do not recommend this pet spa. The owner is rude and obnoxious! I would not trust leaving my pet…read morethere for 8 hours! Which is ridiculous to begin with! My dogs hair cut was awful! Not too mention the price for the haircut of a 4 lb dog was ludicrous! I would not recommend this place at all. There are many other great places in town that do a much better job and are more reasonable.

Chris and Tammy are the best! They treat every dog as if it was their own. The place is fabulous…read more A big marble tub fit for a king or queen. Bella comes home looking and smelling wonderful. Prices are reasonable and you couldn't ask for a better dog spa. They listen to you and do exactly what you ask for. Willow and friends is like your second family!! Love this place.

Bad experience with Heidi's in home pet care. After a long interview that went over our…read moreexpectations and our reluctance to use a typical kennel facility, we felt comfortable that our dog was going to be treated, for the most part, as their own pet. We discussed in length about how our dog is not normally left in a kennel for extended periods of time and we didn't' want that for him. We were told that the business owner would be on vacation and in the middle of moving so she was going to have one of her employees keep our dog at her home (we also met with her several times), We were told that our dog would be in the home with her and kenneled if she had to leave. She even mentioned at one point that our dog would probably sleep with her son (we did not expect that). We were also told that the business owner might be able to pick him up and take him back to her facility after her vacation. We opted to keep him where he was to make it less traumatic for him. When we dropped our pet off, we provided the sitter with instructions for feeding and reiterated our wishes on how the dog would be cared for- limit kennel time, never in the kennel with a collar on, don't keep him in the heat too long.. etc. Our first facetime call to check on him we could not see our dog, and when asked where he was, she said he was in the kennel because she had to rotate dogs in the kennels to keep them safe. We can appreciate and understand that, but we were never told this is what was going to happen. When we did see him, he had his collar on which we explicitly said we did not want because it could get snagged and choke him. We facetimed a couple different times the subsequent days, and I even tried calling at different hours each day and every call except for one he was in the kennel. I would ask if she could take him out so we could see him, and he would go straight to the water bowl and gulp water like he hadn't had any for a while. When this was questioned, we were told he did have water. We have never seen him gulp water the way he did even after a couple mile walk when he is hot and tired. We called the business owner to express our concerns, she asked what we wanted her to do, and I said go get our dog, and she said that is not an option as her facility was not up and running yet. She acted like our concerns were not valid, and said it was a problem that I was facetiming so much, and we are only seeing a snippet of what is happening. While I agree we only see a snippet, when you call at different times and it's always the same thing and he gulps water the way he was, it clearly appears that he is in the kennel way more than we were told. Upon picking our dog, up he was outside in their fenced area and his gums were grey, which is a clear sign of dehydration, and we noticed an injury on his head. The sitter said the cost would be $15 more a day then what was already agreed upon, which was resolved. Once home we also found our dog lost 5 pounds, even though the sitter told us he ate great. We fully understand some dogs will lose some weight under stress, but we weigh him weekly and has consistently put on 2-5 lbs a week and never lost an ounce. We called the business owner the next day and our concerns fell on deaf ears. The business owner was very defensive, and we were basically crazy for expecting what we did. We were told our expectations were too high and ended up hanging up on us. Even if our expectations, were too high, we made them clear during our interview and they still took on the job. Had they said this is how he would be taken care of, we would not have used this facility. We sent a text recapping the conversation and expressing how unhappy we were with the whole situation but have yet to get a response. A little customer service goes a long way, and they didn't do anything to ease our frustration. Let's just give them the benefit of the doubt and say he wasn't kenneled much as we think, I don't understand how he can come back with grey gums from dehydration. This clearly shows he didn't have access to water. When we asked about the injury to his head, the owner stated they were fully aware of that, but nobody bothered to tell us. We still don't know what happened. We do not recommend this business and will never return.

I highly recommend Heidi's In Home Pet Service. Heidi took care of our German Shepherd while we…read morewere on vacation. Mav tends to be very needy and he did great while we were gone. She took her time getting to know Mav before we left so he would be comfortable with her coming into the house. Heidi even did an emergency wellness visit for us while we were at work. She checked in on Mav in less than 30 minutes and got right back to us to let us know he was ok. Thanks You Very Much Heidi!!

Melissa and her mom are amazing! I brought my two dogs in; one's a big 100lb golden mix and the…read moreother's a 60lb hound who can be a little nervous and not the easiest when it comes to nails. They were so kind and welcoming from the moment we walked in. My golden got a bath and came out smelling soooo good and looking so happy. They really took their time to make sure he felt safe and comfortable, which means a lot since he's not used to being groomed. They also trimmed my hound's nails (which is no small job), and after meeting him and seeing how he did, they're even going to give him a full bath next week! That kind of patience and care is rare. You can tell they genuinely love dogs and treat them like their own. Highly recommend them!!!

Melissa at Wizard of Pawz is amazing! She is compassionate, thorough and very sanitary! My dogs…read morelove visiting her before their sessions. I would highly recommend this groomer to anyone looking for a reasonably priced quality groomer!

If could give this business no stars, I would. I sent my beautiful BEAUTIFUL, teacup yorkie to this…read moregroomer after looking online and realizing it was very close to my home. Barbara, I'm assuming the owner and groomer, asked me a million and one questions about how i wanted my dog's haircut. I explained to her that I wanted her face & beard trimmed down, not too short but just enough so it's not drenched when she drinks water and dripping everywhere. I also specified that i wanted my dogs hair length to be around a 2-3 in reference to the clipper guard length. This awful haircut was $75, she didn't accept anything except cash & was running the business out of her dirty garage. I'm so appalled at my dogs haircut and the service i received today I cried. My dog looks horrible. Here's a before and after picture. DO NOT FUCKING GO HERE.

Barbara does a great job with my dog, Tank. She cares about animals on a very deep level- I trust…read moreher complexly with my dog. I would recommend her to anyone!

Amazing service! The staff were so nice and helpful when I expressed my trauma from the other…read moregroomers, they reassured me and made sure I was comfortable with the plan for cutting. They took my dog right away and started cuddling and loving on him, he was comfortable from the start! When I went to pick him up he looked not only amazing he was so happy and enjoying himself roaming around the salon, they allow for free roam and play, he had such a great time! I can't wait to take him back!

Oscar isn't exactly a "spa day" kind of dog, but Ruff and Tumble handled his dramatic flair like…read morepros. He walked out looking sharp and feeling proud of himself.

We use home buddies when we go on vacation or long weekends. I'm surprised they don't have any…read moreother reviews. We have three cats and Two dogs. Everyone that works for them including the owner is fantastic. They let them out, feed them and even give them medication. When we go on long trips they always send text message updates and sent pics of our fur babies. I would highly recommend them especially if your pets don't do well at the kennel. We know when we are away our animals are well taken care ok.

Amanda has always given my pup Ahmi the absolute best cuts and She always comes home smelling…read moreamazing. My pupper looks like royalty like her name should be Ahmadale studebaker the 3rd whenever i get her back.

I brought my pup here recently and was so impressed by the setup and service! The space is amazing;…read moreyou bring your fur baby straight from the car directly into the grooming area at your appointment time, so there's no crating of dogs or having to walk your pup into a waiting room by other dogs if they get nervous or anxious. Amanda asked what I wanted done, then actually pulled up pictures online to confirm it was the look I was seeking for my long haired chihuahua. I'm sure we've all been there, when you ask for a trim (for yourself) and get way too much hair cut off. Well, she was making sure I knew what I was asking for for my pup as well, so that I wasn't shocked when she did what I thought I wanted and picked her up a little while later. My pup can be nervous and get anxious but Amanda was able to handle her and groom her so that she was looking amazing with her new cut, and smelling even better when I arrived to pick her up! I'd definitely recommend this place to any dog owner, and you can tell that Amanda is passionate about her work and A TRUE ANIMAL LOVER!!! Your pup will be in such great hands and you'll be thrilled with the experience and how soft your fur baby is when you get back to pick up your pup! Did I mention how great Bailey smelled when I picked her up? She was almost as soft and fluffy as when she was a puppy, and she's now 9 (human) years old. :)