I wish I could say that I recommend this place, but after my last experience and some issues with previous experiences, I cannot.
I prefer to use locally owned and run businesses and I try to see peoples efforts with positive intent. However, it is evident that the owner does not spend enough time managing his supervisors or staff. The price of the detailing is always more than quoted, and there is always some type of reason given...although I am not sure how valid the reason actually are.
My last experience...and I saw a bit of this with previous experiences...is that they do not take the time to clean the compound/wax off of molding and crevices. This is especial evident if the molding is black. Instead they apply some temporary product that hides the residual compound/wax until the first rain or car wash. I went back and explained the issue with the shop supervisor, and he tried to tell me that I did not know what I was talking about. OK, I am a woman and I am blonde but I am definitely NOT stupid and I do not like being talked down to. I gave then an opportunity to clean the molding, but again they only did the absolute minimum and told be that all of the other "white" had nothing to do with their detailing.
All I wanted was the residual compound/wax removed, and I was not expecting the other fading of the black molding to be corrected...although a truly professional detail facility would provide black molding restoration options other than using a can of black spray paint as the shop supervisor suggested when I first mentioned the issue.
At this point, I will not be bringing my business here again and I would warn others to be very careful when negotiating price and then thoroughly check you vehicle before paying and accepting their work. read more