I have a low mileage classic car that I love very very much. A careless driver hit me and I was…read morereally upset. Luckily, that driver had insurance. I didn't want to take my precious car any old place to get the body damage fixed. I did a ton of research to find the right place that could do a fantastic job fixing my car, and would also take the other driver's insurance and make sure that insurance paid for all the work. Quality One Dent had nothing but great reviews so even though it's quite a drive from where I live, I decided to take my car there. It was really easy to schedule and get my car in for an estimate. JP and Danielle were easy to talk to and work with. They kept me updated on the progress of the repairs to my car. And they appreciated how much I love my car and took care of it for me. Quality One Dent did a phenomenal job fixing my classic car. It had looked great before the other car hit it and I hoped that it would still look great after the repairs. Quality One Dent had to search all over the US for various decals and parts and the car looks brand new instead of a little bit faded, as it had before. I'm very meticulous and have high standards, and I was really pleased to see that they do as well. On top of making the car look better, when they reassembled the body parts, the car actually drove better than it had since I bought it. I'm the 7th owner of the car. When I bought it, it had a few alignment problems which I'd spent a lot of money to try to fix but it was never perfect. And the steering column always vibrated a bit as I was driving. Somehow, after Quality One Dent reassembled the front end, the car drives much more smoothly and the alignment is perfect. So it's more than I expected and I'm overjoyed at the job that they did. They took the time to match the paint perfectly. I learned that the antique decals had taken a lot of time and patience to remove properly without damaging the body. They got it all right and the car looks amazing.

Based on their very high rating on Yelp I visited Quality One Dent on Dec 17 2024, for a repair…read moreestimate for front end damage on my 2025 Volvo XC60. While examining my vehicle the estimator Paul allowed the hood to free-fall onto the safety catch, which was still in an up position, likely because it was not functioning correctly due to the front end damage. I saw this as it happened, but not quickly enough to prevent it. We opened the hood again to find the frame of the safety catch now pushed down inside the surrounding platform. Paul immediately apologized and said, 'that's on me.' He tried to return the safety latch back to its original position but failed. He then asked for the keys and drove the vehicle inside their shop to repair the catch. He returned with the latch held in place by duct tape surrounding the frame of the catch (you can see this in the photo attached to this review). He assured me they would 'take care' of this when I brought the vehicle back for repair of the front end damage. Upon receiving their repair estimate via email later that day I noticed it included a line item for $96.47 for the safety catch. The line item showed labor was 'included.' At this point I decided it may be better to take the vehicle to a certified Volvo repair center because the estimate from Quality One indicated they were not qualified to re calibrate the front end camera. I returned to Quality One later that same day to ask for compensation for the broken safety catch. Paul seemed willing to compensate me for the damaged catch, but then the owner PJ was called in. PJ basically said as far as he was concerned the safety catch was already broken and I should just have insurance cover that cost as part of the overall repair. I tried to reason with him, but he wouldn't budge. This has been very upsetting for me, as Paul clearly admitted to breaking the frame of the safety catch. At this point there is nothing I can do but post this review as a warning to others who are considering using Quality One Dent for their repairs.

Called them, scheduled for onsite repair. Nobody showed up, called them again, they claimed it…read morewasn't scheduled for onsite repair. Total waste of time. Just go to your local auto body shop, save time.

Instant response once I submitted request for estimate. Not sure if it's AI but gave a decent…read moreestimate with the info I gave them and one photo.

I had a dent in the body line of my hood, and most places told me it wasn't possible to fix without…read morerepainting. These guys made it happen with a super quick turnaround! They also removed two other small dents, and the results were flawless. Couldn't be happier with the work--I'll definitely be back for any future body repair needs.

Highlands Auto Body helped me out so much getting a mirror replaced on my car. Due to weather…read moreconditions and issues with my battery, I had to move around my appointment to get it replaced a few times, and they were very understanding. They even helped with an extra problem I was having. Tony is super helpful and follows through. Very pleased with the work and professionalism here. I was able to get the initial estimate and details all via email, and then just bring the car in when it was ready to be worked on. Super convenient for a busy schedule. Can't recommend them enough.

The hail work was flawless. My new truck still looks like it just came off the lot. I'm really big…read moreon communication and Rene and Jolene were on point with that. And amazing people. Highly recommend it as long as I'm in Denver. I'll go nowhere else.

Really nice people. Super easy to work with. Did a great job working with my insurance company. My…read moreBMW looks perfect after being hit hard by the big hail storm last week. They had me in and out in under a week. Thank you!!

These folks did a great job on my car! We used a different body shop for many years but the owner…read moreretired and sold the shop. This was the first time taking our car here: great work, done in time (actually early), good people to work with. Totally recommend.

Amazing customer service. The lady at the front desk was so nice. Also got the work done quickly, 2…read moredays before I was quoted. It was definitely worth the wait. They worked directly with my insurance which made the whole process super easy.

In April I brought my car in to have the front bumper replaced. Everything was great and I was very…read morehappy with the work. In October I came back for the bumper to be adjusted. I was hit in a parking lot. They put a bracket on and I was very happy. I came back in November because the bumper was loose. My car was looked at and I was told they couldn't do much because whoever put the bumper on did not do it right. But Bradford put it on. No offer to make it right. I was told to bring it back if it got worse. It now looks worse than when I brought it in to be replace. I am very dissatisfied that I was not offered a solution. I will not be back, I do not trust them.

This place burned me. They charged me over twice the agreed upon estimate. They charged me double,…read morewithout my approval or permission. The extra work was unnecessary. Total bait and switch. Additionally, they were inept and incompetent with the office administration and billing. I tried to help this local establishment, and this is what I experienced. Stay away.

Aspen Auto has been fixing my fleet vehicles for years and is always fast and fair. Recently I had…read morethem fix my personal car (Range Rover) and they did a fantastic job on that too. They are super easy to work with!

I needed a small repair done to a panel on my Ram ProMaster Van and Aspen took care of it the same…read moreday! Reasonable price, great service. Don't know if I really need a "go-to" body repair shop, but I'll definitely use them again should the need arise. Shout out to Jennifer.

I cannot recommend these guys enough. Great communication through the entire process!!…read more Couldn't be happier !!!!

Brian was so helpful - I walked in to have him take a look and he got to me immediately. Can't even…read moretell my car had a scratch! customer service via text and email was timely and warm and the service was A+.